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E**.
Horrible quality... DO NOT BUY
Horrible quality: When I arrived at the airport with this never used before “brand new” luggage, upon checking the larger of the two pieces, when lifting the luggage up 1 foot off the ground, the handle on the side broke completely off. Keep in mind it barely weighed 25 pounds and wasn’t anywhere near the capacity weight. When I checked into the first hotel after arriving at my overseas destination, I noticed the zipper wasn’t closed but I had zippered it shut and locked it; basically the zipper didn’t hold and came apart which is unacceptable even if a suitcase is jam packed full... which mine wasn’t. If you value your belongings and want confidence that your items will arrive safely to your destination, do not buy this product. Only gave 1 star because I am forced to in order to leave a review. I have been a happy Amazon Prime member for many years and this is the FIRST review I have ever left as I am not one to complain usually, but felt maybe I could help someone from making the same mistake I did. Save your money and buy luggage of a higher quality.
B**N
Smooth wheels, manuevers well, pretty color
We were looking for a set of two hard side suitcases to take on various trips. We use the carry on the most. We wanted something lightweight, that had excellent wheels that was easy to manuever. We received our suitcases promptly and the beautiful color was as pictured. They are lightweight with handy divider pockets, which is nice. We have not used them yet, but rolled them around the house, and they work great!
S**.
Worst piece of luggage I've ever purchased
I purchased this set for a trip in 2019. It was a non-stop flight and when I picked it up at luggage claim, it had the dents on it that are pictured.I just recently used it again (for only the second time), on another non-stop flight. The top handle popped off during the trip and while I was loading it into the van to go back to the airport, the side handle also broke. The bag was not overstuffed because it passed the weight test and was able to be checked in.Worst purchase. Please save your money and buy something else. If I could give "no stars", I would.
P**A
Durable and lightweight
I love this luggage! It's very light and durable and easy to maneuver!
C**A
Handle broke on first use
This was a very disappointing purchase. I have purchased many pieces of luggage over the years and never had a problem. The top handle of this piece promptly broke as the Southwest employee picked it up to move it onto the conveyor belt while I was checking in. I tried to screw it back on and it broke again. Now trying to figure out how to return this item since I have passed Amazon's return deadline.
S**E
GREAT LUGGAGE
Both of the suitcases are very nice; lightweight and easy to handle. We are very satisfied with them.
A**R
Absolutely terrible quality
Absolute crud. The handles broke off as I was getting into taxi to go to airport. Both of the handles on one bag! It was not packed heavy! The handles are very cheap plastic, the bag became worthless after they broke off, wish I didn’t purchase something that didn’t have reviews to warn of this.
L**Y
Very nice.
Happy with the product.
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منذ 4 أيام
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