My lid quit working. Replaced batteries and still won’t open. It says it has 2 year warranty but how do I contact customer service!

The same happened to me. Don’t try to get help through the link on Amazon. That didn’t work for me. I tried several times. Go to ninestars website and email them from there. They were very helpful in helping me warranty my lid.

Does it have an inner "can" that lifts out to put in new trash bag? My old one that died does.

Hello, Thanks for your question. Our DZT-50-28 model does not have a removable inner bucket. It uses a liner ring that will secure the trash bag into place.

what is sensor distance

Hello, Sensor distance is the length the sensor will activate from. This is from the sensor up to 10 inches.

Is there a manual lid replacement I can buy for this trash can? I love the automatic sensor, but it's not working in my current situation.

I'd suggest the "Contact the seller" option on the unit on Amazon. If there's a replacement lid option the manufacturer will be the only one who can tell you.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Ninestars DZT-50-28 Automatic Touchless Motion Sensor Rectangular Trash Can, 13 Gal, Black Trim

Product ID: 152530497

Details

Brand
Ninestars
Capacity
13 gallons
Colour
Black Trim
Finish type
Brushed
Material
Stainless with
Opening mechanism
Motion-Sensor

📏13 Gal Capacity

🔋20% Longer Battery Life

🤖Infrared Motion Sensor

Description

♻️ Elevate your workspace with the smartest, sleekest trash can around!

LONG LASTING POWER - Up to 6 months of battery life with just two D-size batteries—less fuss, more freedom.
TOUCHLESS CONVENIENCE - Wave your hand, and the lid opens automatically—no germs, no hassle.
SLEEK DURABLE DESIGN - Fingerprint-resistant stainless steel with a modern rectangular shape fits any professional space.
UNIVERSAL CUSTOM FIT - Compatible with standard trash bags or custom Ninestars NSTB-13-30 bags for a perfect fit.
QUIET CLEAN OPERATION - Soft-close lid and removable ring liner keep your environment neat and noise-free.

The Ninestars DZT-50-28 is a 13-gallon touchless trash can featuring a water-resistant infrared motion sensor that opens the lid within a 10-inch range. Its fingerprint-resistant stainless steel body and quiet-close lid enhance any professional or home environment. Powered by two D-size batteries, it offers up to 6 months of use, complemented by a non-skid base and removable ring liner for a clean, hassle-free experience.

Specifications

ASIN	B06ZYKBF2Z
Brand	Ninestars
Capacity	13 gallons
Colour	Black Trim
Customer Reviews	4.4 4.4 out of 5 stars (12,175)
Finish Type	Brushed
Global Trade Identification Number	00891946001776
Included Components	Trash Can Base, Trash Can Ring Liner, and Trash Can Lid
Item Dimensions L x W x H	38.7L x 28.5W x 63.6H centimetres
Item Shape	Rectangular
Item Type Name	Ninestars Automatic Touchless Infrared Motion Sensor Trash Can, 13 Gal 50L, Stainless Steel Base (Rectangular, Black Lid), Black Trim
Item Weight	6.75 Pounds
Manufacturer	Fujian Nashida Electronic Inc
Material Type	Stainless steel with plastic lid
Opening Mechanism	Motion-Sensor
Recommended Uses For Product	Office,Dormitory,Kitchen,Home
Room Type	Bedroom
Special Features	Motion Sensor, Quiet Close, Removable Lid, water resistant
UPC	696464059137 689139885216 891946001776
Unit Count	1.0 count

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Great price for an authentic product. Fast international shipping too!

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Smooth transaction and product arrived in perfect condition.

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