ZOSI 8CH 4K PoE Home Security Camera System, 8pcs 5MP Metal Cam, 2TB HDD

I purchased this system about a year ago after a referral from a client. Great value, easy set-up, and excellent customer service. PoE simplifies the installation process by eliminating a separate power source. Connections include network, lights at NVR and camera ends to confirm the proper connection, which is great when you are standing on top of a ladder installing under soffits. The package arrived quickly with everything needed to get up and running. We recently had a camera stop working, no video signal. Other cameras were functioning properly. I contacted customer support via email for technical support. Louis responded quickly and went through several steps to test the connections, camera, and NVR. He sent easy-to-follow procedures with pictures on how to properly diagnose the issue. He determined that the camera needed to be replaced and sent a replacement right away. Customer service was excellent and Louis walked me through every step and made it easy.

Here is my testimonial after almost 3 years of ownership. Had the wiring run when my house was being built so I did not have to deal with that. Previous house had wireless cameras and they were a pain. Wired is the way to go. Software interface is a bit clunky, hence I am investigating an update. Picture quality is very good at default setting, but if I want to look at something in particular, I can easily switch it to HD mode and the picture is very clear. Nite vision is actually very good. When the grandkids come over, they always want to see whats on the cameras. The phone/tablet app works very well for that regard. The PC app also works well in my office. Use the cameras all the time to investigate what that sound was I just heard outside or to check the sky for weather. Have used them several times to provide video to law enforcement when they request info for specific times and dates when something has happened (car stolen from neighbors house in the early morning hours, etc). Overall, great product, good value, great price.

I had three cameras that turned pink, got ahold of Support, sent some pictures showing my problems Support gave me some links to try to fix this problem. The instructions were easy but they didn't fix the problem with the pink cameras. They sent me a return sticker and within 7 days I had my new camera, installed them with their instructions and they work perfect. I like my cameras they have a great picture. Big thank you to Slina for her quick response to get this fix for me.

UPDATE: I bought this system and installed it at my house to replace some outdoor WiFi cameras that I installed 4years ago and one out of 7 died so I decided to buy this brand among other brands that I have installed for my costumers. Since day one nothing have worked the way is expected with this brand system. After I post my first review about the problems, someone from costumer service contacted me and give me some steps to fix the issues, some of the issues got resolved, but other issues showed up. >> The image in the cellar app glitches and duplicates, so I don't know which one is pointing at the direction that I want to watch. >> The time in the system is 5hrs different from the cellar app when I look for an event. >> when motion or humans are detected, I get the notifications on my phone but I can't playback the video to see what happened, When I search manually for a time of an event to playback, it says. One user allowed only. I am the only user for the system. >> setting up the time and zone it's a nightmare. Even when I select 12hr format. When I try to do a playback it shows the time on 24hr format. The time of the NVR can't get it to match the time of the cameras. >> since the cameras have been numbered by the factory I can't just put them in any cannel. Makes installation harder. >> camera #3 died 4 weeks after the installation. I replaced with camera #8 and the system will show it based on the camera ID not matter on which port I plug it in. >> I have tried updating the software, have tried powering off, restarting it. If any of the issues gets resolved I will update my review. This system it's been a bad option so far. I have installed and programmed other competitive brands before and nothing as complicated and or as frustrating. I will try to upload some pictures for the records..

I bought this 8 camera system and self installed it. It is hard wired PoE. It works well and was easy to configure. The home app is very good and does as it describes and is all I needed to keep watch on my house. Customer support was very helpful in helping to configure the app for how I wanted it to be used. After a few months a camera did go bad, and when I contacted customer support they were helpful in trouble shooting the problem and when they determined it was a bad camera they sent a replacement very quickly at no charge. I would highly recommend the Zosi cameras! A great product, better price and 5 star customer service. UPDATE TO MY LAST REVIEW Another camera went pink on me but the Zosi Customer service was 5 STARS as they helped facilitate another replacement camera. They were very helpful in trying to trouble shoot and when the camera was still not working properly my agent sent a replacement right out to me. I will also comment on the new updated app is much more user friendly and very good. Overall the system is solid and for the price you get a good PoE hardwired NVR system with plenty of storage. I would recommend and I would buy again.

Overall, it’s a great and reliable camera that delivers clear video quality and works well most of the time. The setup process was simple, and when it’s connected, it performs exactly as expected. However, I’ve noticed that it occasionally disconnects from the internet for no apparent reason. When that happens, I usually have to restart it to get it working again, which can be a little inconvenient. Unfortunately, one of the cameras I purchased stopped working completely, and when I reached out to customer support for help, I never received a response. It’s disappointing because the product itself shows a lot of potential, but the lack of communication from the support team makes the overall experience less satisfying. I still appreciate how well the working unit performs, but I really hope the company improves its reliability and customer service moving forward.

I just finished installing the system. The cameras provide a clear picture and the system is easy to use if you have a little experience with DVRs. If you are new to these, watch a bunch of YouTube videos and you will catch on quick. The hardest part is running the wires through the house, but that is a choice you make for buying the system. A wired system is best if you have access through your attic or basement. I ran conduit from the soffit down a story of the house and mounted camera on a conduit box. Also ran 3 of the wires through a 3/4inch conduit on the under side of the soffit because I didn’t have access due to arched ceilings. A little spray paint that matched the house and the conduit won’t stand out unless you look. The night vision is IR and not color which I knew before purchasing. I didn’t want to spend another $200 for color vision for 8 cameras. Since these are PoE cameras it is easy to upgrade occasionally. The Zosi Smart app is easy to use and I have not had issues with it thus far. The live view quality on phone is only 480p because it has to stream live. However when you look at prior video through your phone it loads higher quality. No regrets. I got it on prime day for $325 which you can’t beat for 8 - PoE 5mp/2k cameras and 2tb HDD!!

I have used my system for about 6 months and very happy with all aspects of the Zosi 8 camera security system. I returned home from a trip and 2 of my cameras were not working, I'm thinking this is going to be a nightmare dealing with this online. I contacted Zosi support and Slina was my helper, she directed me through some test to run and remember this took several days but each day there was an email with directions and always so nice. After all the test I was emailed a return label to send them back and 10 days later I received 2 brand new cameras. When I hooked up the new cameras I did have to delete all cameras and reinstall for the dvr ( video on u tube ). There was even a last email making sure this fixed everything and I had no trouble installing. Very happy and Thank You Slina