Pro Lab Inc. RL116 Long-Term Radon Test Kit

Sold in UK but waste of time as can't return for result unless reside in the US!!!!!!!! Waste of time as when buying it did not say this. DO NOT BUY

Pro-Lab does good work, I used them in the USA for several moves. They did (do?) have a short-term test (3 days I think) where you have to have your home locked up tightly - that is what I thought I was getting. THIS IS NOT THAT SHORT-TERM TEST. Instead, this test kit is activated and put in the area you want to test for a minimum of 3 months, and you live normally (no lock up). This is likely a better test as it simulates how you actually live, rather than look for a worst-case scenario. Now living in Canada, I was surprised that no company seems to make these tests here, and rather you need to ship your test to the USA for reading - but maybe I overlooked a supplier.

I used this brand several times already. I'm very happy with the quality of the tests and the service provided. Very reliable, and also very easy to use, both in the home and when you're shipping it out.

My neighbour asked me to order the radon gas detector my son had used to set up an extraction fan for his house in a neighbouring city. I ordered the 170 dollar item and it arrived the next day, to everyone's satisfaction. He asked me also to throw in this Pro-Lab test kit because it only cost 21 dollars, so I did. When it arrived a week later, he refused to accept it because he hadn't realized it requires a $30 dollar lab test in order to produce results. He wanted it returned. I explained that that is not how things work in our house. Return shipping takes time, harasses drivers, and costs half the value of the kit. I won't do this. This kit is not for the uninformed online shopper.

When I received and opened the kit nearly a year ago, I was surprised to discover not one, but two detectors, in separate bags. I ASSUMED this was a packing error on the manufacturer's part. I re-read the Amazon product page and it said not a word about an extra detector. Nor did the instructions the unit came with. In any case, I went ahead and removed one detector from its bag and mounted it in my basement. Fast forward ten months, I have just sent the used detector in, and I just happen to open the second bag to discover that it includes an explanatory card. The card states that the extra detector in included INTENTIONALLY, and is meant to be mounted alongside the first to help verify the accuracy of the results. WHAT A WASTE! Now, when I do get my results, they will be without the assurance of any secondary results. Beyond that, just the fact that they feel the need to use an extra detector has undermined my confidence in the results I get. And the fact that I wasn't properly informed of the purpose of the extra detector suggests to me that this is not a serious company whose professionalism I can have any trust in. This is my second test of my basement for radon, and pretty soon I'll have to conduct another, because I now have no faith in whatever results come back to me.

It arrived safely but I am upset that it came from Flroida and has a $20 charge for testing. I was hoping it was from Canada and I would not have to pay.