High Tech Pet Genuine MS-5® Automatic Smart Pet Door Collar, Tested & Certified for All Power Pet Doors - Water Proof, Battery Included, Complies with Power Pet Door Performance Warranty

I was using the MS-4 collars for our Power Pet Medium Electronic Pet Door PX-1. We had issues with dirt, hair, and water getting inside the collar causing it to stop transmitting. When one of the MS-4 collars broke, I decided to try the MS-5. Here are my thoughts: 1- this is the type of collar all units should come with by default. 2- the enclosure is secured by a small screw which is much more secure than the MS-4 plastic clamshell. 3 - this type of collar is more expensive up front, but it makes it easier to use generic batteries instead of the High Tech Pet batteries which are severely overpriced. See details below on how to do this. To save a lot of money on batteries, follow these steps to use generic batteries instead. This will take <5 mins once you've done it once, so don't be scared of the steps: Step 1: Buy CR2430 batteries (any brand will be fine) Step 2: On a dead High Tech Pet battery, take note of the two sides - One side has a donut shaped white sticker under some foil, and the other side has a circular white sticker. You will need to be careful in the following steps but it is easy. Make sure you keep track of which way the battery is oriented so you can replace your generic battery properly. Step 3: Peel the circular sticker off without ripping it. Under the sticker you can see two foil tabs welded to the battery. Using an exacto-knife (or something similar) carefully pop the tabs off of the battery without ripping or cutting them. They should come off as one dented looking tab. Step 4: Now that the tabs are popped off, remove the foil donut and underlying sticker as one piece (again without ripping it). You should now have three separate parts: the foil donut with foil ring combined, the battery, and the top circle sticker. Step 5: Replace the battery with a new one: Make sure you place the foil donut on the battery in the right orientation. Now that the battery is loosely placed inside of the donut, fold the tabs back down onto the back of the battery. These seem very loose, but you will fix that later. Step 6: Place the circular sticker over the tabs. Step 7: In order to make sure the tabs stay "squished" down to the battery, I used a thin piece of cardboard. Cut a circle the same size as the circular sticker out of a piece of cardboard. You will sandwich this cardboard on top of the battery when you do the final install in the collar. Step 8: Place the battery back into the collar, with the donut facing down onto the springs. Step 9: Place your cardboard circle on top of the battery's solid circle sticker. Step 10: Close the back of the case. If your cardboard is too thick you wont be able to close it properly. I like the MS-5 collars because they use a screw instead of a clip to stay closed, but this works with both MS-4 and MS-5 collars. Congratulations - you just saved tons of money of the lifetime of your door. Especially with 3+ animals...

Works great, but it’s worth getting the plastic protector for it. And don’t put the screws in too tight. It breaks the cover plate super easy.

I just had an amazing customer experience with this seller. No I do not get free products and they are not paying me. I just appreciate how this company took care of me. I had delivery issues and reached out to the vendor. I had the most prompt reply from them. They were very understanding. and super fast they fixed my issue. I am one happy customer. I had a few months ago had already purchased from them another collar for my second dog. NO issues so I came back as a repeat customer. So glad i did. I TOTALLY recommend them. If you are on the fence about this product it works perfectly with our electronic doggy door. Do buy from them, you wont regret it. Excellent product excellent service. Best experience i have had with Amazon vendor.

These work good, however they are not waterproof. They can withstand some water but will stop working if left in water for too long. I have two dogs. Ozzy will jump in the pool and jump back out. His collar has never had an issue. Willow likes to stand in the water for several minutes. I dont have the collars super tight so they tend to fall to the bottom of their necks which then puts the sensor in the water. I’m on the 3rd collar with Willow. I’m assuming that they shorted out due to the water. I used my food saver to make an airtight pouch for the collars, and haven’t had an issue for since. I returned the first shorted out one through Amazon. The 2nd one, I contacted customer service and they immediately sent a replacement. My Scottie’s are now happy that they can go in and out whenever they want. Which makes me happy and not frustrated having to get up 20 times in the evening.

These are great!! I have 4 dogs and they get in and out with no issues!!

I loved this door, easy to set up, dogs use it very easily and they are 100 pound labs. Here is the problem. The collars that you have to purchase separately are very poorly made. First I purchased the Ms2. After 2 weeks it fell apart. Next I purchased the MS2A collars rugged. Only wanted the best at that time for my dogs. The way these were designed the door did not always open. Someone said it was due to the way they were made it blocked the signal strength. So when these stopped working 4 months later went back to the MS2 but put electrical tape around it so it would not fall apart. This worked for 2 months then when the batteries died I bought new batteries but they never worked again. So I then decided to purchased the rechargeable RX10 seemed to work great so purchased another one. Next thing you know It will not charge on the charger. Back to check out the new MS5 worked great did not fall apart, Then one day it stopped working thought it was the battery. Bought new batteries, put them in and it does not work. 1 year and a total of 9 collars for 2 dogs and nothing but problems and a total of close to $1000 spent. Have contacted High Tech through their web site but they never respond. I have a grave yard of collars and it stinks. Question now Do I buy a new door or continue spending good money after bad.......Don't buy this door or collars. Research other options it will cost you a fortune.

We have 3 dogs that have these collars and they've been wearing them for 2/12+ years now. Two of our does play kinda rough and so far, the collars are holding up great. We change the batteries about 2-4 months (we buy generic batteries, and they work fine). They seem expensive but they are well made and worth it.

I’ve had nothing but problems with this product line soon after the warranty is up. I’ve bought individual replacement parts, sent my door in for refurbishing and now I just bought my 3rd transmitter key for the same pet. There is no way to troubleshoot these things reliably after the warranty is up except to throw parts and cash at them. The electronics packaging quality is below industry standard. When it works it’s really great so you get three stars but for quality and product lifespan and product support you fall short.

I was surprised at its size. Our lil guy doesn't seem to even notice it. The ONLY thing I do not like, is that the manufacturer, chose to create a "casing" for the battery, thereby highly increasing the price of the battery. Fortunately, I was able to find others on the internet who also hated this and were able to use a standard battery (I can't remember the number now) and they used an Exacto knife to remove the special "casing" that the factory uses. Being careful not to destroy it. They, they found another battery that is the same size and specs. They put the casing back on, and while no one seems to be able to spot weld it again, taping it seems to work just fine. I was able to order some extra batteries from E-bay that were at a more resonable price. But when it comes time to replace, I'll try to removing the case thing. ;)

a big improvement on the older version. if you have snow, and a dog that loves to play in it, spend a few extra dollars for this unit, it will last longer and wont get broken apart for doggy snow bank or back yard grass neck rubs, The biggest issue with all there collars is that metal disk sitting out front. Static from dog rubbing self on rugs has burned 2 units out, so I need to keep a spare on hand.

Didn't appreciate not being informed that I wasn't going to receive two of them, only received one. I have two dogs !

Pleased to see that the company is now making the actual collar with a "breakaway snap instead of the ring end that they did before. It is still not truly "breakaway though, and a cat could still possibly be hung if they got caught in branches. Over all this is a really good product thoug, and customer support is awesome. will order again when the Demon cat loses her house key!

The collar is amazing works very well the only negative is the band is very thin.