Steelcase Gesture Office Chair with Head Rest - Ergonomic Work Chair with Wheels for Carpet - Comfortable Office Chair - Intuitive-to-Adjust Chairs for Desk - 360-Degree Arms - Licorice Fabric

This is a review for the Steelcase Gesture Office Chair with Head Rest. In summary this is the highest quality, most comfortable office chair I have ever used. Delivery: This chair was delivered by Amazon, INSIDE my house. I was curious why Amazon included the inside delivery until I actually got the package. Because of the high quality of this chair the package weight was about 70 pounds and would have been a challenge for me to drag inside if it had been a normal delivery. Assembly: The chair came mostly assembled so final assembly of the three parts (wheelbase, rod, and chair) was done in seconds with no tools required. I had also purchased a set of Rollerblade office chair wheels from The Office Oasis (HIGHLY RECOMMENDED UPGRADE), so it took me maybe a full minute. I assembled the chair myself, but because the chair is HEAVY, I would recommend having a friend help. Adjustment: This is where this chair really stands out. This chair has so many adjustment options I did spend some time getting the fit just right for me. The controls are intuitive and soon I had the chair adjusted to perfection. The lumbar support fits me ok at the lowest setting, so shorter people might not be as comfortable or need a cushion to fit comfortably. I’m 5’8”. I was a little concerned about the fully adjustable armrests, but they don’t flop around when using them for support to stand or sit. Value for the Money: Initially I was shopping for another economy chair. I’m 67 years old, retired, and I am a gamer so I spend up to 18 hours a day at my computer (with regular breaks for exercise). I needed a new chair because the full 1.0 version of a computer game I have spent almost 6,000 hours playing is finally being released next week (Satisfactory!!!) That means for the next few weeks I will practically be living at the computer. I have a house full of “31-day chairs” mostly purchased via Amazon. I spent a few hundred dollars each on 9 different office/computer gaming chairs that barely managed to function well long enough to pass the 30-day Amazon return date. I had spent almost $3,000 on horrible chairs that didn’t last. With that in mind, the price on this quality chair seems reasonable I hope I never have to find out how well Steelcase stands behind their warranty, but at least on paper this product has a solid multi-year warranty. Something my discount office chairs were lacking I highly recommend the Steelcase Gesture Office Chair with Head Rest to anyone who spends a lot of time in their office chair and values quality, comfort, and durability. I will never buy another one of those discount “31-day chairs”.

I’m in the big and tall category and I work from home a lot. I had a leather big and tall executive chair from an office store that didn’t really stay adjusted with little back support. After a couple of years not really enjoying it, I bit the bullet and started looking at more ergonomic options that were from an actual American company. After looking at my options I settled on Steelcase and the Gesture, which does handle up to 400lbs easily. I got it through Pattern via Amazon as shipping would be handled by Amazon, versus FedEx Ground for Steelcase direct (Pattern is the only Steelcase authorized seller for Amazon, and I wanted to make sure I had good support and warranty by going such a route). I got it delivered by two guys from Amazon into my house (another huge plus), got it assembled quickly, and sat in it and had it adjusted for my body in a couple of minutes (easy and intuitive I might add). It’s so smooth, sturdy, and supportive compared to my old chair. I’ve already had a couple of long days to where I’ve sat in it most hours of those days and it’s confirmed that the money was well spent. The chair won’t let me slouch, but it does allow me to tilt back when I feel the need to. Also, I apologize for my messy home office.

TLDR: As the title says, this chair is uncomfortable, way over priced, and poorly designed. It boggles my mind how this can be recommended so much. The only reason I didn't return after about a week was I threw out the box. So here is more detail as to why..... - Seat padding and comfort- This seat has NOWHERE near enough padding on it. I weigh about 215 lbs and it feels like this seat would only work for someone about 50 lbs lighter. Even then I think over time your butt would still start to hurt after a while. - Seat support- Between the size and shape of the seat along with the back and forward adjustment, I do not feel like I'm getting enough support. It feels like the seat is leaning forward a bit and not supporting me properly. Combine that with the material that the seat is made with (I have the cloth version) and it feels like I'm always on the edge of sliding out of the chair. Even moving the seat all the way forward did not help. And I'm 5 foot 10, not some giant. - The arms adjustment- The arms swing horizontally and there is a) very little resistance to their movement, b) they move to ridiculous extremes you would never realistically use for anyone with close to normal body size, and c) there is no way to lock them in position. The result is that you are CONSTANTLY moving these things around to be supportive. It's horrible. - The armrests- They are horrible. The have similar issue with the arms, they rotate horizontally with no way to lock them in place. They have "clicked" positions but it takes so little force to rotate them that the feature is useless. The edges are hard, so if you don't have the armrests in the right position then you get poked by the hard edge. The shape is wrong too! The top is rounded off, so that point along with material they use for them, your arms feel like they are constantly sliding off. - Value and Quality- This does not feel like a $1600 chair. The headrest is crazy adjustable ( again something else that moves to positions that no normal human being would use) and it feels like they spent a bunch of money on the engineering of that and now charge you 3X what they should for the whole chair. No part of this chair feels premium. It's largely plastic. You sit in it and you jostle it around a bit to the point where with all the plastic I imagine this will start to creek over time. I certainly won't use or have it long enough to find out.