COLE & MASON Electric Cheese Mill, Electronic Grater, White

tried to use this 3 times. The first time it went thru 6 batteries in no time as there was too much cheese. It wasn't overfilled. I only put two small pieces in and then it would work, but not long. It drained the batteries. they were hot when I took them out to check their power level. Second time I used brand new batteries and 2 small pieces of cheese. it worked for about a minute while covering a pan of Ziti before it drained the batteries to half power and stopped working. Third time it ran for a few seconds and died completely. New batteries would not work at all and were hot when removed. Update 3/8/2017 I decided to take it apart after it being too late to return it. I had to break apart the small motor from the reduction gearbox. The motor ran fine. I found the lower of 3 gear packs had a gear off its spindle. I assume that caused the thing to bind and not run. I put it back on and reassembled the whole unit even though I damaged some parts getting them apart. It ran! I added 3 pieces of Parmesan cheese cut 1/4" thick by 1" square and stood them up in the unit. It ran with batteries that said only GOOD in a checker. I ran it for only 30 seconds to not waste the cheese. The batteries were not even warm. I'll comment later after it is used for a meal. Looks like there may be a problem with the gearbox design or assembly.

I just wanted to say thank you. I bought this for my husbands birthday on the 30th of July, it didn't work properly and he was kind of bummed out. I told the company and they sent out a replacement that minute! Considering the issues I've had with other companies last month with returning defective items, you guys were the best. So thank you. You made me a very happy customer 💜 John's wife- Missy

After a lengthy order delivery time - I was anticipating this item. It is battery operated which should caution people wanting to use this for something a little harder like Parmesan. Unfortunately - and I'm not sure about this just being one defective one or the over all quality of the product - but it did about 2 rotations of soft cheese (cheddar) - made a grinding noise and stopped rotating. The motor runs but will not rotate. This isn't a shredder for - well anyone really - I was discouraged at the quality of the product overall.

It does not grater the cheese.

I've been using this battery operated cheese grater for 15 days and so far it works very well. It looks nice and works OK, at least with parmesano cheese.

very cool design ... and easy to use...a kitchen MUST HAVE

I bought this excited product and paid $9.06 shipping. It is a product without quality control, because at first use the pushbutton was stuck. I disassembled it and put it back together and luckily it was unraveled. But at the second use it got stuck again and never worked again. I want to returned it back and they want to charge me back $9.06 again. Is this just? Cole & Mason should first have better quality and second not charge the shipping service if a malfunction occurs. And Amazon should protect the customer by not allowing Cole & Mason not to take over the return. I just want a cheese grater that works, couldn't they just exchange it for another one in good condition? Very upset about this situation. I hope to have some answers to solve this inconvenience.

Solo funcionó por 1 minuto

Broken after 5 months, motor just stopped working. Filled in the Cole & Mason online return form and never had even the courtesy of an acknowledgement so I could return it, sent invoice as requested. Poor company with poor customer relations and poor overpriced products.

Lo he comprado dos veces para regalar En ninguna de ellas funcionó bien Un desastre!!!!!!!!

è molto bella ma serve solo per metterla in tavola perchè esteticamente bella ma grattugia solo i formaggi morbidi ed occorreno molte batterie.

Das Gerät war gerade mal maximal 4 Sekunden im Einsatz und hat sich dann für immer in seiner Funktion verabschiedet. Das Design ist ja ganz okay, aber bei dem Gewicht kann ein Benutzer mit Leichtigkeit auch eine Handreibe verwenden. Das Öffnen des Batterie- und Käsefaches ist so schwer wie bei einem neuen Marmeladenglas - für greifschwache Menschen absolut ungeeignet.

At first it looks very sturdy. All pieces fit together very tight, it doesn't feel cheap at all. But as soon as you put some cheese in it and press the button you will realize that the motor isn't good enough for the job. Very disappointed...