It always lands on the same spot. Any suggestions on how to address this?

This issue may be caused by the loose bolt. Please kindly try to tighten the bolt in the middle and see if this issue can be fixed. If not, please kindly contact our customer service for help, provide us with your order information and we will try our best to help you after confirmation. Our email address is amazon@yescomusa.com, you can also call us at 888-410-1116.

Is it possible to have our logo put on the item maybe on the base?

We are sorry that we don't provide customization service for this item.

Can you buy new pointers for this product? The little black piece that stops the win-spin from spinning?

For now, nope. But we have ordered some from supplier so we will have parts available soon. We will upddate the ASIN when they are available. If you want to know more information about it, please contact us directly through Amazon message.

I have lost 3 pegs! how do i buy more?

Please rest your mind that we also sell the replacement parts for this prize wheel. Here's a link to our Red Pointer, Pegs & Nuts Replacement Kit. Please kindly get into it and place an order! https://www.amazon.com/dp/B07Y9GX57D?ref=myi_title_dp

Product Dimensions	59.99 x 27.99 x 70 cm; 3.63 kg
Manufacturer recommended age	24 months and up
Item model number	35WSP005-R2412-PL
Educational Objective(s)	Patterning
Number of Game Players	12
Assembly Required	No
Batteries Required?	No
Batteries Included?	No
tech_spec_battery_description_toys	No batteries required
Material Type(s)	U-PVC, Acrylic, Plastic
Color	Multicolor
ASIN	B07SC3KBRY

WinSpin 24 Inch Heavy Duty Prize Wheel - Carnival Games Roulette Wheel with Dry Erase Marker - 12 Slot Tabletop Fortune Spinning Wheel Games for Trade Show, Carnival

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