3-in-1 Laundry Detergent Pods, 60 Count, Lavender Vanilla Scent, Plant and Mineral Based, Superior Cleaning Power, Stain Remover, Brightens Clothes

Trying to get in touch the pods were damaged

All pods come damaged and detergent just spilled out. Horrible!

Love this product, I have bene using Grab Green laundry detergent since my daughter was a baby and it's been great

Believe it or not, below is the short version of my debacle with these pods. The TLDR version is just don’t buy them because they don’t seem to be as good as they used to be. Let me start by saying that I was a longtime user of these pods. Loved them. Then I started receiving bags a few months ago that had pods which looked nothing like the pods I’ve known for years. They were always white and filled with product, making them almost round. They also smelled divine (I was a huge fan of the lavender vanilla scent). Suddenly they were flat, yellow, grainy, loose sacks that smelled artificial and just plain gross. I read some reviews here that said they contacted the company and were told they were a bad batch of pods which contained only fragrance and no detergent. After having to return several bags because I kept receiving these “defective” pods I decided to reach out to them myself. Apparently Grove Collaborative bought Grab Green so I contacted them. I explained the situation and asked if they could confirm whether the pods were defective or if they changed their formulation because I kept receiving these different pods. They said I would need to contact Amazon for a refund. I guess that meant that no one read my message because I never even asked them for a refund. So I replied. I asked once again if they could please tell me what the deal was with the pods. Someone else responded and said they would be happy to look into it if I sent them more info on the bags. I sent back photos from three bags I hadn’t returned to Amazon yet. The bags were of different scents and sizes, showing the front of the bag, the back which showed the lot number and expiration date, and the product itself. Yet another person responded to say thanks for the info but to contact Amazon for assistance. Don’t ask me why but I wrote them for a fourth and final time after that. I told them I didn’t understand why I needed to ask them FOUR times to verify the product. All I kept asking was for them to tell me if the pods were defective, counterfeit, anything. Did they just change the formula? Just tell me so I know how to proceed but again, they completely ignored my request and directed me to Amazon. I used to love these pods but I can only assume that Grove must have bought Grab Green and changed the formula. I can’t speak to how well they work because I never used the new pods (they smelled DISGUSTING). Regardless, the fact that they couldn’t give me a straight answer to a simple question is just plain shady. I shouldn’t have to ask something four times and never get an answer back. You either changed the formula and are afraid to admit it or you have defective or counterfeit pods out there and are doing nothing about it. So at best you have crappy customer service but at worst, you’re super shady. Either way, you’ve lost me as a customer. If you’re still reading and you’re curious, I have since switched to Clean People detergent sheets and I’m a fan. I’d consider those instead if I were you. Just don’t buy these. They’re trash.

Ok cleaner. Works ok on colors. Awfullllllllllll on whites. Second time I’ve washed with this. The first time I thought it was a fluke. Now I’m sure…it leaves gray splotches all over white clothes. I’m a freak about my whites and this is verrrrrrry upsetting to say the least. Majorly disappointed. Giving three stars because it works just ok on colors

The scent is not overbearing. I normally avoid scented laundry detergent. It makes the washer smell better and my clothes do not have any noticeable perfume at a distance. I can only smell it in the washer and dryer and that's the way I like it. I only bought the lavender scent because it was on sale and I do not regret having this very faint lavender scent in the dryer.

They clean clothes very good and smell good as well