Apple iPhone 12 Pro Max, 128GB, Pacific Blue (Renewed)

I initially decided to hold off on writing a review until I had used the phone for a while. Now, after four months of use, I can say I’m quite satisfied with it. When I first received the phone, I noticed an issue with the screen. I contacted customer service to request a replacement, and they responded promptly, replacing the phone within two to three days. The replacement device was in excellent condition and has been working perfectly since then. I haven’t encountered any issues, and overall, I’m very happy with the phone quality, looks, battery life. I would definitely recommend buying from this place. The customer service is excellent.

I am writing this review as this the second renewed iPhone I hae brought on Amazon, the first I brought from a different company and had to send it back straight away due to screen issues. But this one from New Fone House is just excellent! I cannot believe the quality of the product and the bargain I got. Further to that, when I requested a USB-C to lightning cord rather then the USB.2 one that I had been given, they sent it over went out hesitation, the support team were just a pleasure to deal with. I can't recommend their products or them as a company enough.

The phone battery didn’t last anytime at all and the camera couldn’t take a picture without shaking and being blurry, I sent it back for a refund and the company faffed about saying I hadn’t signed out, in the end after two weeks I complained to Amazon and got a refund. Avoid

I, like everyone else considering this product, was a bit wary of ordering a renewed phone instead of a new one, without seeing it first anyway. However, upon arrival & first look the phone is in impeccable condition! Everything seems to work as it should and the screen, edges, cameras etc are all free from any signs of use. I do however have two criticisms. The first, is that the battery health is only at 83%. My old iPhone is better than that at around 91/92! Still, it’s a second hand phone and it works. It’s really not the end of the world. It does it’s job and seems fine. My main issue was the delivery. When I heard that the phone was being sent through Evri my heart sank. I’ve lost so many parcels with them lately, this is actually the first parcel I’ve ever had arrive in one piece from them. The parcel was lost, then turned up again, then lost again, delayed, and finally arrived a week after it was due and then thrown over my 6ft garden fence. Luckily however, the phone is in one piece. I would just urge the seller to reconsider who they are using to send these devices. I would gladly buy another device from this company when the time comes, but not if Evri are taking anything to do with it.

I used to have a iPhone XS Max, but it was completely cracked and stopped working. I ordered a iPhone 12 Pro Max Graphite 128gb yesterday and it came today. I opened the parcel and I was shocked but in a good way. I paid £300 for this phone and it came in a box with a new unopened charger and screen protector and a brand new plug for the cable. I saw a lot of bubble wrap which was really good to see as well. I took that off and it had another box I opened that to more bubble wrap and my phone was in a plastic wrapper type thing. And when I got it out it had a white cover over the screen to peel off. And I had no scratches, dents, cracks, etc nothing! My battery health is 93% which is absolutely incredible. It’s a stunning colour as well I love it. Overall one of the best purchases I’ve ever made on Amazon. I’m so so happy with it. I highly highly HIGHLY recommend this seller. And it’s such a good value for money I will 100% be ordering from here again!!

Over the moon with this purchase it is refurbished and was a present for my daughter for Christmas but very happy with condition as it looks nearly new would recommend has huge memory for her to play her games and a great size screen very pleased

It's not in excellent condition as described. It could be in good condition. I would have bought a good condition and saved some of my money.

Phone arrived today before the given delivery timeframe. The phone is in excellent condition and the os has been updated to the latest version,18.6. Phone is in excellent condition and came with a 20 watt charger,cable and screen protectors. Phone is still good even though it is nearly 5 years old. Takes time to download all the apps I had on my android device but if you remember the passwords all is good. Phone charges as it should. Highly recommend this seller.