We remain fully operational. Our teams are working around the clock to ensure your deliveries continue safely.
قم بتنزيل التطبيق
معلومات عنا
حقوق الطبع والنشر © 2024 Desertcart Holdings Limited
قم بتنزيل التطبيق
Buy anything from 5,000+ international stores. One checkout price. No surprise fees. Join 2M+ shoppers on Desertcart.
Desertcart purchases this item on your behalf and handles shipping, customs, and support to KUWAIT.
Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills : Toister, Jeff: desertcart.co.uk: Books Review: I bought this book as a follow-up resource to Jeff Toister's Customer Service Foundations course on Lynda.com. It is a great study resource and motivator. The skills and tips Jeff provides are useful to integrate into any job where high calibre customer service is of vital importance for increasing customer satisfaction and getting the job done right. Review: I’ve worked in the service industry for a long time and it’s nice to see a book that reassures and validates the skills I use on a daily basis. This book provides classic tips to help inspire and refresh your customer service skills. Some you acknowledge and some you’ve been doing without realizing!
| Best Sellers Rank | 1,206,625 in Books ( See Top 100 in Books ) 638 in Customer Services |
| Customer reviews | 4.5 4.5 out of 5 stars (138) |
| Dimensions | 15.24 x 0.97 x 22.86 cm |
| ISBN-10 | 0692154140 |
| ISBN-13 | 978-0692154144 |
| Item weight | 231 g |
| Language | English |
| Print length | 168 pages |
| Publication date | 5 Sept. 2018 |
| Publisher | Toister Performance Solutions |
D**D
I bought this book as a follow-up resource to Jeff Toister's Customer Service Foundations course on Lynda.com. It is a great study resource and motivator. The skills and tips Jeff provides are useful to integrate into any job where high calibre customer service is of vital importance for increasing customer satisfaction and getting the job done right.
J**A
I’ve worked in the service industry for a long time and it’s nice to see a book that reassures and validates the skills I use on a daily basis. This book provides classic tips to help inspire and refresh your customer service skills. Some you acknowledge and some you’ve been doing without realizing!
S**G
I purchased this as a resource to build micro learning training. The 52 tips have been very helpful with curating topics. In addition to having so many tips that are relevant and include real-world experiences I like that the final section of the book is created for leaders and includes tips on how they can incorporate the content of the book into staff meetings, coaching individuals, and training staff.
A**N
Good customer service ideas for our team - and I love the idea of 52 weeks of ideas to share with my customer service team at work. Well written. Some of the ideas are a bit silly, but for the most part I’m enjoying the concepts.
T**J
Short and to the point. Great book for new managers in customer service. I purchased this for a manager who was just hired to use in training creation and it has been extremely helpful to her.
ترست بايلوت
منذ شهر
منذ أسبوعين