My spray nozzle completely broke off. I am within the 2 year warranty. Can I get a replacement?

Do you have your receipt? Did you contact Amazon's Customer Service department? Did you contact the manufacturer? Are you within the two year warranty period? These are the questions you need to follow up your warranty claim with.

where can i get replacement parts?

The specifications say this unit is made in China not Sweden.

can a 5/8" x 100' hose be retrofitted to unit?

Not sure and the company only does customer support from Germany in German. It’s a problem

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🌿 Watering Made Effortless!

COMPLETE SET - Includes everything you need: hose, nozzle, and installation parts for easy setup.
WEATHER RESISTANT - Built to withstand the elements with UV protection and frost-proof materials.
TANGLE FREE DESIGN - Hose guide prevents kinks and twists, ensuring a smooth watering experience.
EFFORTLESS WATERING - Experience automatic retraction and length lock for seamless watering.
FLEXIBLE POSITIONING - Swivel 180° with a heavy-duty bracket for optimal placement and convenience.

The Gardena Retractable Garden Hose Reel (18630) is a premium wall-mounted solution for effortless watering. With a generous 115-foot length, it features automatic retraction, a 180° swivel bracket, and a tangle-free design. Built to last with UV and frost protection, this hose reel comes complete with a high-quality hose, nozzle, and all necessary installation components.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

KD 181.75

Duties & taxes incl.

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Perfect platform for hard-to-find items. Delivery was prompt.

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Manufacturer	Gardena
Part Number	18630-37
Item model number	18630-37.000.00
Size	115 ft
Colour	Black and Turquoise
Style	Wall-Mounted
Material	Polypropylene
Pattern	Hose Reel
Power Source	Manual
Installation method	Wall Mount
Item Package Quantity	1
Cutting Diameter	0.5 Inches
Plug profile	box
Included Components	Hose Reel, Hose, Cleaning Nozzle, Installation Parts
Batteries Required?	No
Assembled Diameter	0.5 Inches
Item Weight	13.9 kg

GARDENA (18630) Retractable Garden Hose Reel 115' ft, Wall Mounted, Automatic Retraction & Length Lock for Easy Watering. Heavy Duty Swivel Bracket 180°, Includes Nozzle.

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