The card not fit my device, it is too big why?

Our SIM cards are triple pre-cut, Standard, Micro, and Nano sizes, please look carefully and punch out the size you need for your wireless device

Why doesn’t the SIM card work in my device (MiFi, GPS tracker, phone, etc.)?

Please make sure your device is unlocked and supports 4G LTE bands used by our SIM card. Some 2G-only GPS or carrier-locked devices are not compatible.

Why is my internet speed slow or unstable?

Network quality depends on local signal coverage. Please try moving the device outdoors or near a window for better reception. Our SIM automatically switches between multiple carriers for the best available signal.

Why did my data run out faster than expected?

Data usage depends on your device’s background activity (e.g., security cameras uploading video). We recommend starting with smaller plans if you are unsure of usage. You can monitor data in real time through our app to avoid surprises.

How do I insert and activate the SIM card?

Insert the SIM card into your device’s SIM slot (please check the slot size).Power on the device. The SIM will automatically connect to the local network. If you are new to SIM installation, please check our step-by-step guide or activation video

Item Dimensions L x W	4"L x 3.7"W
Cellular Technology	LTE

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