Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black

1- Does not work in the UAE as an app (need to download an apk) 2- after working for 2 days - it broke - does not self empty 3- Suction power and maintenance is bad. Do not waste ur money. other options are better i got the Roborock Q7 max and is wayyyyyy better and is supported.

At first use, dust bin made a grinding sound and we could smell something burnt, and it's not sucking the dust, it seems that the fan was broken out of the box ...very disappointed, I tried to return cz I have prime account, now they ask me to pay for return!!! Do you know how much will this cost shipping to USA from UAE?? I have it for one day now, don't know what to do. Note, the vacuum cleaner itself is great and the app is great. Only the dust bin issue.

This device kept breaking down and the company keeps stalling on my refund. Its been 2months since its been picked up But STILL they have not refunded me.

Tenemos problema con los pelos de perros y este nos ha ayudado bastante pero se suelen atorar seguido el cepillo, es más para puro polvo y pelos de mascotas por ejemplo si hay un pedazo de plástico de alguna bolsa se puede atorar y no sirve para casa de 2 pisos nomas crea el mapa de un piso en total no puedes tener varios mapas, es nuestra primera limpiadora robot y si nos ha ayudado bastante nomas por esa parte que mencionó le doy 4 estrellas

Ótimo produto, tomara tenhamos acesso a peças tendo em vista ser importado. De longe muito superior aos similares vendidos no comércio local. Nota 10

I purposely did not write a review for this immediately after receiving it. I think those reviews really do not tell you the full picture because everyone is excited and then they rant and rave about it, not knowing that it should run through its paces beforehand. As of today, it’s been approximately nine months since I’ve had this machine. In fact-it is running right now as we speak. So, if you were expecting this machine to clean everything in your house, well, it won’t. However, if you put it at the setting of an average clean, it will pick up the dust and everything else in between in the common traveled areas. If you place it on matrix clean, you will run the battery down and it will take a couple of sessions in order for it to clean your entire place based on the square footage of your home. One recommendation is to make sure every week you dump out the container or the collecting bin. Also, when you do, make sure you inspect what it has picked up when dumping!!! I had found that it my wife’s missing earring, a few dimes and a missing screw that I was looking for for my key fob to the car. So make sure you are looking to see What the vacuum shot into its collecting bin. Also, in regards to hair, it will pick that up however, make sure you have a fine or small screwdriver available. The hair tends to bind up the bristle wheel that is next to its traction. If there’s any long hair, or dog hair or what not it will end up collecting there and bind up the Pick up Wheel or spindle. You will have to unscrew two small screws and gently take it apart and get that tangled weave of hair out of there. There is a ball of it binding the wheel to make it free flowing. What will happen is over time, it will not spin as well, it will drain the battery because it had to work harder when working, and then you will get errors stating that the wheel is caught up somehow. It is because of that reason you need to make sure that you do a monthly maintenance check on this vacuum. It’s just like any other robot vacuum / it can only do so much as it’s designed for. Constant preventative maintenance insures that your robot vacuum will operate properly like brand new. As in with bumping into things and so forth, it does have some hiccups where it cannot find the collection bin. You may want to make sure that the Wi-Fi is working properly in your house and also make sure that the base unit is plugged in properly. I’ve already had that happen to me a couple times because the vacuum Will sometimes pull out the cord when vacuuming around it- the cord is on the floor and then it has problems finding the charging base even when it’s right next to it….just a suggestion… The app is very friendly to use, and you can set your zones, so customization is really user-friendly- once again. Also, this machine tends to find its way quite easily through all the areas corners, nooks and crannies. It operates in the dark because of its motion sensor, and Vacuums our entire floor in one charge based on its settings. 1750 Sq feet. It notices stairs, and also one feature I do like is that it does adjust to objects that are either stationary or if you’re standing in the way. Meaning, if you’re standing in the vacuum comes up to you it will work around you. It will then turn around to do the next pass. If it sees that that object is not there, it will come back And vacuum the spot where you were standing. That’s a very cool feature in my opinion. I also noticed that it does not miss or uncover typical open areas. They are very uniform when this robot is vacuuming those spaces, almost like a golf course lawn pattern. Once again: nice job in uniformity. If you are low on charge, the vacuum will stop, find the charging unit, recharge, and come back to the same exact spot and continue vacuuming until the whole (day task) is completed… Keep in mind, this won’t do everything, but it does keep the dust down. In tight corners, this will not be able to reach due to its circular design. The main key is to perform monthly maintenance on this vacuum if you are running this one to four times a week. If you maintain that which is very simple, approx 5-10 min of time, you’ll be very pleased with this shark vacuum. I just bought another one for our downstairs because I am that impressed. Additionally, I purchased two extra batteries to make sure that this model is discontinued. I have enough prolonged extended time for this machine to keep going. This is a great investment. Good luck!

This is great for pet hair, although if you have multiple pets I expect the "60-day-capacity base" is more like a "7-day capacity base". Still, it's better than emptying the bin after every use, and the base doesn't require bags. I'm amazed (and slightly disgusted) at how much pet hair it continually brings back. The rollers don't seem to get fur tangled, which is great, but it doesn't have good luck with twist ties or small bits of hay. Object avoidance is pretty decent -- it doesn't really crash into anything, and just lightly taps things. Hard enough to knock my cordless drill over, but not hard enough to push a mostly empty bottle across the floor. It mapped out my area on the first try, although dividing the area into rooms was difficult. I wish I could just draw a line where rooms separate, instead of having to draw boxes around the rooms and try to connect the box edges. I wish it had real-time location on the map like many of it's competitors do.