Avalon Bottom Loading Water Cooler Water Dispenser with BioGuard- 3 Temperature Settings - Hot, Cold & Room Water, Durable Stainless Steel Construction, Anti-Microbial Coating- UL Listed

I wanted a bottom loading water dispenser as I live in Jersey UK and live off unreliable borehole water. I didn’t want to slip a disc manhandling giant bottles on a top loading device so ordered this machine. It came with a US plug. Not wanting to organise an immediate return of a complicated massive item that I was otherwise happy with, I ordered a US UK plug converter. When this eventually arrived it transpired because of different voltages between countries the water isn’t chilled and is actually luke warm. The hot dispenser unsurprisingly isn’t hot either. So, all of this faffing meant Amazon or the mother company can’t be bothered to answer questions or organise a return. I can’t find any sensible information on the internet about voltage conversion so I turn it off at night so it doesn’t burn my house down. Having experienced slipped disc pain in the past it is still easier to muddle through with luke warm non toxic water and I like the design of this machine. Just not a US machine sold by Amazon UK with a US plug-durrrrrr….🙄

DO NOT BUY! Dont even concider it! I bought it thinking I would chance it even though there were some bad reviews. Essentially the cool water is warm and the company will not resolve this issue for me. Ive just wasted a large sum of money and it was defective within a few months

The drip tray was missing and sold knowingly sold as such impossible to find correct one as all out of stock but continued to sell Incomplete goods very very disappointed

Be careful here. The warranty/guarantee does not apply to purchases outside the US and Canada.

Love the bottom load, works great. Cold is very cold and it’s great having the hot water ready when you want it. I definitely would recommend this product. The only drawback is that it’s hard to fill larger bottles as the height under the dispenser is not very high. But i make it work.

Water doesn't cool, only hot and room. Hot is very hot which is great. Sent it for repairs and was told it's a compressor issue which is another AED 650 all in all. Really nice water cooler, sad that it doesn't actually cool water.

Received with wrong power supply 110V/60hz which is not suitable for Europe! Quality looks good in general and customer service team are very good.

Ho scelto questo prodotto per la buona valutazione. Il prodotto è arrivato difettoso. Il rumore è molto forte, è impossibile parlare nelle vicinanze. L'acqua fredda non entra. Inoltre alcune parti in plastica sono rotte. Ho provato a restituirlo due volte. E ogni volta bisogna pagare la spedizione negli Stati Uniti. Ma entrambe le volte la merce mi è stata restituita dalla dogana. In conclusione, merce rotta. Meno il prezzo. Meno 250€ per la spedizione. Finalmente l'ho inserito. Ha funzionato per due giorni. Ed è esploso. Fate attenzione quando acquistate questo prodotto per l'Europa. Non lo consiglio!