Shark Matrix Clean | Robot Vacuum Cleaner with Powerful Suction for Pet Hair, Rugs, Carpets & Hard Floors | Self-Empty Base | 60-Day Capacity | Voice Control | LiDAR Navigation | Cool Grey | AV2511AE​

Let me start by saying I HATED robot vacuums before getting this. I had bought an early model from another brand, and it would randomly run until it hit something turn and repeat. This was basically useless. It never really cleaned, and was constantly stuck, or ran out of batteries before finding its way back to the base. This couldn't be more different. Setup: I was tentative from the start. But, I told it to start mapping and forgot about it. 15 minutes later I saw it on the base and assumed I never started it or it failed, so I opened the app and saw a highly detailed map of my house. I was amazed. It had mapped and returned to the base so quick I assume it didn't work. I used my phone and assigned room boundaries to the map, put a DO NOT GO zone over the basement stairs to be safe, and setup the app to auto vacuum at 6am on M/W/F. Running: I have had only one time it needed intervention. It sucked a small cat toy into the roller and detected the strain on the motor and stopped, asked for help. It took about 60 seconds to open the roller, remove it, remove the toy, and put it back together. It resumed the process and finished. I have had it for months and that is the only time I have intervened. Vacuum quality: Each time I empty the bin I am horrified at the amount of dust and cat hair that it is picking up. It is running 3x a week, and in one week it takes a kitten worth of hair off the hard wood, and enough dust to make you queasy looking at it. It is a powerful vacuum, it gets the entire house when it runs, and does a great job, but it is quiet enough to run without waking anyone up. Pros: Setup, simple. Set and forget. Empty once a week or two or three. Almost no human intervention required. I don't prep for vacuuming, don't tidy up, don't do anything. It just works and works well. Lidar constantly updating the map, it rarely touches anything, so it doesn't scratch walls and furniture, it uses sensors and lidar to "see" the obstacles and work around them. Cons: It takes a recharge to fully do the house. We work from home and I can't tell it the order to vacuum. So sometimes our offices are the last rooms, and by the time it runs, recharges and starts the second half I am already working and it wants to come vacuum my office. If I could set the order of room vacuuming it would be literally perfect. That is the ONLY con I can possibly think of. Seriously, it is THAT good. I don't know what the $1000+ models can do that this can't.

I don’t normally write a lot of reviews, but when I take the time to write one, it exceeded my expectations. This is no different. As many have probably done, I picked this up on sale. And with the 10% cash back on the prime card, it was an easy decision. I’ve researched these for years, but the tech never felt “ready” yet. For me, the wait is over. The setup out of the box was simple, and it did’t take long for the unit to map our house. After mapping, you can clean the whole house, or select which rooms. I watched it for its first mission. I was amazed how it reached every crevasse. It really tries hard to reach each corner, and my experience is that it did just that. At times, it looked like it missed some areas, but it reached every section before returning to the base. Others commented on how it’s not as loud as other units. Definitely quieter than a standard vacuum. We have pets, so you can select a setting to return to the base to empty every 30 minutes. It then returns to the exact location to resume. If it’s cleaning, and the battery is running low, it will return to the base to charge up, then it returns to where it left off. When evacuating the robot, that’s the loudest part, but the base has a hepa filter to avoid the dirt causing odor, or re-entering your floors. The receptacle releases from the base with the push of a button, then one little switch to dump in the trash. Take a look at the pic. That was from only 2 rooms. It was able to easily navigate under the bed, which is always hard to clean. If you have pets, this is a must have. Outside of just turning it on to clean your floors, you can schedule your cleanings daily while you’re away. Nothing like coming home to see clean floors, and the robot back on it’s base charging, and see the trash it picked up through the little peephole. I also linked it to Alexa. Another cool feature is naming the robot. We named ours “Karen”. If you’ve ever watched SpongeBob, you’ll know why. 😀. If an area in your house has an immediate cleaning need, you can say, “Alexa, ask Karen to clean the Kitchen”, then off she goes. Easier than getting a broom or vacuum for sure, and don’t have to leave your couch. Probably not good for exercise, but for someone with mobility issues, I see this as mandatory. It even has a “spot-clean” feature. For high traffic areas that need extra attention, you can select spot-clean on the app, zoom into the area on the map your robot outlined, then off she goes to only clean the section you zoomed in on. Pretty cool. I’ve seen older versions operate, and I was never impressed. I’m glad I took the plunge with this Shark Unit. If you’re on the fence like I was for years, this is your unit (Especially if on sale again). My thought was, if it didn’t get the amount of pet hair I would expect, I would return it. Well, that’s not going to happen. Karen is now part of the family, and we’re considering bringing in a brother or sister to mop the floors. I’ll be researching what Shark has in this arena, you can believe that. Well done, Shark. Well done.

I couldn't be happier with my Shark robot vacuum! From the moment I set it up, it has been a game-changer for keeping my home spotless. The setup was incredibly easy, and the app integration is seamless, allowing me to schedule cleanings even when I'm not at home. The suction power is phenomenal, effortlessly picking up dust, pet hair, and debris from both carpets and hardwood floors. I love how it navigates around furniture and obstacles with ease, ensuring that every corner of my home gets cleaned. The self-emptying base is a fantastic feature, saving me time and effort while keeping the vacuum running efficiently. One of my favorite aspects is the advanced mapping technology. It creates a detailed map of my home, so it knows exactly where to clean and avoids areas I don't want it to go. The battery life is impressive, easily handling my entire home on a single charge. The Shark is quiet, efficient, and incredibly effective. It has truly made my life easier, and I can't imagine going back to manual vacuuming. Highly recommend this product to anyone looking for a top-notch robot vacuum!

Amazon no debería de vender algo que no tiene soporte en México. Por otro lado, creé una cuenta de USA pero la app no funciona porque no deja verificar el correo. El correo de verificación si llega pero cuando vuelves a la app dice que lo ha sido verificado. Es un problema muy común que si lo buscas en internet tiene muchos años sin poderse resolver.

Aaaaah ... I'd love to love it, but it's just ok. The suction is not as strong/reliable as it ought to be. I am still trying to figure out if I can adjust the settings to relieve my complaints in that department. What I am sure is below par is the app: slow to open, no context help (you have to search the internet for the manual and then find the solution to the problem - I had to do that just to be able to open and empty the dustbin), instructions for mapping were not intuitive - I had to do 3 failed runs before I figured it out, cannot add rooms after the fact, so I will have to do it again. Shark support, though, is responsive and helpful. I appreciate that! Update December 2025: a couple of days before the warranty ran out, the app stopped working. "Can't fetch map", the app crashes. The usual fixes (uninstall, reinstall, different phone) didn't work. Since then I've spent hours on the phone with them to no avail. "Don't worry, we will fix this" .... I want to reach through the phone and .... Now I am trying my luck with Amazon, but nobody is taking any responsibility for selling this crap. DONT BUY and don't buy anything from Shark and Ninja ... that is my recommendation.

EXCELENTE PRODUCTO PARA EL HOGAR, MANTIENE LA CASA LIMPIA DE TODOS PELOS QUE TIRAN MIS PERROS HUSKY

First of all, I never write reviews however I’m so impressed with the Shark Robot vacuum that I thought a review was warranted. Product arrived on time and well packaged. The setup was easy once you download the app. It had to be charged first before I set it free to map out my house. I have it scheduled for 1pm everyday and it will go back to the dock to empty then continue on. It’s shedding season right now for my Labrador Retriever and the Shark Robot vacuum has surprisingly picking up lots of fur. It’s quiet and doesn’t bump into anything so no worries about damaging furniture. I don’t have any carpet in my house only rugs, it does a great job of getting of cleaning those as well. I love this product and would definitely recommend.