Why does the middle of my screen no longer work with this case on?

Hello, we are sorry for any inconvenience caused. Our case made of 9H tempered glass, normaly it can meet daily use and not affect the original function of watch. So we suspect that if defective product you received or the dirt of screen not fully cleaned. All our products have warranty service, you can contact us if still have this problem, we will solve it for you soon. Please contact our customer service at this link: https://www.amazon.com/ss/help/contact/_encoding=UTF8&marketplaceID=ATVPDKIKX0DER&ref_=v_sp_contact_seller&sellerID=A1QY4OZ8T1VAKF. Thank you for your support.

Is the silver matte? I don’t want shiny.

Hello, this silver case is close to the color of iwatch , not too shiny. Thank you for your support.

May I please get a removal tool? I didnt got one in my order

A removal tool isn’t necessary. Just use your fingernail at any of the 4 corners and pry up. The back isn’t hard to remove.

Compatible with a model S5?

Yes, it is compatible with apple watch series 5. There are 2 sizes of S5: 40mm and 44mm, please choose the correct version for your watch. Thank you for your support.

Tensea(2 in 1) for Waterproof Apple Watch Screen Protector Case Series 9 8 7 45mm Accessories, iWatch Protective PC Face Cover Built-in Tempered Glass Film, Front and Back Bumper for Women Men, 45 mm

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