MENGQI-CONTROL4 Doors IP Based Security Access Control Kit with Metal Case 110V Power Box RFID Reader+Infrared Exit Button+Desktop Enroll Reader+RFID Keychains/Cards APP remotely Open Door

I used this 4-door controller for a budget install and it has been working well for a few years. The system is simple and straightforward to install and wire. Any questions I have had concerning the operation, network updates, or mobile app updates have been answered quickly. The original power supply failed after a couple of years but after a quick email with customer support, I was able to install the suggested replacement power supply and it has been working flawlessly since then.Overall, this 4-door controller seems to be a great access controller for a budget install and provides a very basic user interface that is easy to operate.

My lodge was looking for an upgrade to our old lodge access system. In my research, I reached out to another fellow lodge and they recommended this system. Installation is very easy. Installing the software on the computer required my son who is a software engineer to help me, but he installed and was ready to test the connection between the computer and the controller in 5 minutes. A time saver for anyone who has a large number of employees or members is that you can input the membership role from an Excel Spreadsheet. My only wish is that I had the names inputted into the software database using the Last Name, First Name, MI format. Not a big deal as we use membership numbers and that is actually an easier way to search.The software manual takes some getting used to as it is translated from Chinese. I recommend that as you learn how to maneuver your way around the software, create your own manual. The software, like most packages I've used in my career, offers multiple ways to accomplish the same task.While I was waiting on the having the system installed, I had a number of questions. The technical support has been very good. I use email to ask my questions and they respond with a day or two. It helps to take a photo or screenshot of your question/problem to help speed up the reply.My suggestion to the vendor: 1) Have someone improve the English in your software manual. While it is okay for someone who is literate in software, making it easier for the working man to understand how to easily use the program; 2) Make is simple to find matching components and access devices (fobs or card keys) to purchase that match your system (frequency, etc).I also recommend that prior to rolling out, that you get a couple people who are proficient in using the software. It is simple to add names and assign devices, but not everyone is your organization will be comfortable with using the software and it is best to limit who has access to minimize problems from too many hands.Overall, I'm very happy with the purchase and recommend that you consider it.

Very complete and easy to program. Will use again.

I purchased this set and ended up purchasing the door lock and magnet lock form same person, but separately since I needed a mixture. The install seems a little challenging at first, but it is actually easy and instructions are fairly well labeled and detailed. The software is easy to figure out and come with directions. I do have some items I have not been able to figure out that are software related as to first card opening and holiday schedule so that the door does not open on holiday automatically but still allows people to come into the building without deactivating all the profiles. The user manually explains some features, but not all in detail as to what they do or how they work. Overall this is a great buy and system. Looking to expand it soon. Just trying to make sure I can get it to do what I need. If you just need general in and out and able to track this is a great system and would recommend it. Tech Support so far has been very responsive. Usually within 24 hours or less I get a response. If all works fine with software will be expanding system soon. Also one thing is that rhe box does not fit a battery back up. It has the plugs to attach but the box is not big enough it seem like.

First of all, this product is a great value for it's price! I have had this for a month and is working great. I will soon be moving the database to a new pc and needed to test. I then sent an email to the support team and they answered me right away! No kidding, within minute or 2. I inquired about how to move the database over or upload the backup. It was as easy as 1, 2, 3...The instructions given by Xiang Yun was easy to follow and when I followed those instructions, the system was operational on the new pc. These guys are great! I thought it was all talk but nope, I experienced their great support and easy install of their product. 5 stars all the way!

I was in a pickle. I had an impending glass door install and needed a fob reader and access system installed quickly. I was understandably skeptical because this product was so inexpensive. So I carefully unpacked it to be prepared to return it. Much to my surprise it worked great! To expedite my install I asked a question of tech support, figuring it would take a day or more to get a response. Twelve minutes later I had my answer. It was completely installed and running 48 hours after it was received. The tech support is so good it'll make your head spin. I never leave or trust reviews but this is so good it would be wrong not to make others aware of it. If you look carefully, you'll see some bad reviews too. These folks either had improper expectations set, or did not have the previous experience with low voltage wiring to properly set it up.

I Installed this on a set of commercial doors and it has been working for over 2 years with no problems. I needed customer service to transfer data from original computer to a new computer and they got back to me right away after I emailed them.

I jumped too quick. It took about 30 minutes after I sent an email. They responded and I was able to download the software and manuals. I even got a call from the company making sure I was able to download everything. I think they were just having temporary issue with their website. All is resolved and my system is up and running. So far so good. Seems to be well built, has many features and works greatWebsite to download manuals and software is not working??

Great product very reliable. Even better service. Best service and support I have received from any company. They respond with minutes to questions and make sure you are happy even years after purchase.