Question 1

Is it really a good idea to have "lead" in your company name?

Accepted Answer

Thank you for bringing up this important point and expressing your concern about our brand name. We appreciate your feedback, and we completely understand the potential confusion it may cause. Allow me to clarify the situation.

While our brand name contains the word "Lead," it is not associated with the hazardous substance 'lead' found in some materials. Our original meaning behind the name was to symbolize our mission of 'leading the way' in the ceramic tableware industry by providing high-quality and innovative products.

We want to assure you that our ceramic tableware products do not contain any harmful substances like lead. We are committed to ensuring the safety and health of our customers, and all our products undergo rigorous testing and comply with strict quality standards to meet industry regulations.

However, we do recognize the concerns customers may have due to the name. As a company, we are actively considering the possibility of rebranding to eliminate any potential confusion and make our commitment to safety and quality even more evident.

Your feedback is vital to us, and we genuinely appreciate your support and understanding. If you have any further questions or suggestions, please don't hesitate to share them with us. We want to continue to improve and provide the best possible experience for our customers.

Question 2

How heavy are these plates compared to Corelle Vitrelle?

Accepted Answer

Thank you for bringing up this important point and expressing your concern about our brand name. We appreciate your feedback, and we completely understand the potential confusion it may cause. Allow me to clarify the situation.

While our brand name contains the word "Lead," it is not associated with the hazardous substance 'lead' found in some materials. Our original meaning behind the name was to symbolize our mission of 'leading the way' in the ceramic tableware industry by providing high-quality and innovative products.

We want to assure you that our ceramic tableware products do not contain any harmful substances like lead. We are committed to ensuring the safety and health of our customers, and all our products undergo rigorous testing and comply with strict quality standards to meet industry regulations.

However, we do recognize the concerns customers may have due to the name. As a company, we are actively considering the possibility of rebranding to eliminate any potential confusion and make our commitment to safety and quality even more evident.

Your feedback is vital to us, and we genuinely appreciate your support and understanding. If you have any further questions or suggestions, please don't hesitate to share them with us. We want to continue to improve and provide the best possible experience for our customers.

Question 3

Where were these dishes made?

Accepted Answer

The dishes are made in China.

Question 4

Do these dishes have the glazing that eventually crackles?

Accepted Answer

Our dishes are fired at high temperatures and will not crack.

معلومات عنا

خدمات العملاء

دعم العملاء

الوصول الإقليمي

القانونية والسياسات

اجتماعي

احصل على التطبيق

HENXFEN LEADPorcelain Bowl and Dinner Plate Set, 24 pcs Dinnerware Set - Bohemian Style

الوصف

لديك سؤال؟ انظر ماذا طلب الآخرون

الأسئلة الشائعة