Matrix Plus | 2-in-1 Robot Vacuum & Mop for Carpets & Hard Floors | Sonic Mopping & Powerful Suction for Pet Hair | Self-Empty Base | 60-Day Capacity | HEPA | LiDAR Nav | Black/Gold | AV2610WA

This is my first time using a robot vacuum. I went with Shark because I looove their other cleaning machines that I have owned. I'm impressed with this vacuum. It was very easy to set up using the app. After setup, the first thing you do is to let it map your home. The trick is to move items that can be moved out of its way so it can get a good map of your rooms. While its mapping a room, I move chairs out of that room to another until it's done mapping then I put them back. It does a decent job of creating a map of your home, and you can let it do it again just in case you're not pleased with its rendering. While mapping, it is not cleaning so bear that in mind. After it delivers the map to your home, you then move on to labeling each room by dragging a square over each area which tells the vacuum the boundaries of that room. This is great for if you later want to send the vacuum to clean a particular room and not the whole house. For places where I have two rooms in one like my kitchen and dining, I separate the two rooms while labeling rooms on the map because sometimes I want only the kitchen vacuumed and not the dining room. I watch where the vacuum goes to begin its vacuuming just to check if the boundary I created in the map is where I want it. I can go in and adjust it in the map by dragging the square for that room to change it. Make sure your squares connect to the square of the adjoining room because in areas where you do not have a square covering in the map, the vacuum will not go there. All that aside, you can opt to do a regular single-pass vacuuming or a more robust matrix vacuuming where the robot goes horizontal and vertical so every area is cleaned twice. Its suction isn't bad. I still see little things on the carpet that it misses. It does a great job with corners for its round shape. You can also take it to a spot you want it to clean instead of the whole room. You can also use the map to block out areas you do not ever want it to clean. I have a large home and it saves me so much time keeping the floors and carpet clean. You can schedule it to vacuum whenever you like. Doing it maybe 4 times a week helps a lot and keeps debris down. Sometimes when it goes to unload the debris it gets stuck and you have to manually clear the chute and empty the canister in the garbage instead. That's not a deal breaker for me. It's not too quiet but I don't mind it as it lets me know it is working. My dogs find it fascinating at first, they were a bit scared, but after a little while, they just ignore it as its doing its thing. I find no real issues with this vacuum, it's electronic and may glitch at times, like going to the wrong room, but I just simply cancel it and start again and it works. I highly recommend this.

Update 12/29/2025: if i could give a zero i would!!! ok, the warranty ran out November 2024, the unit has failed. It started to act up a month before the warranty ran out. I cleaned it, new filters, new rollers, did regular maintenance work, it still failed. I was told by a Shark rep after going through the steps to fix , and it can not be fixed. I was offered 30% off buying a new one from Shark! I paid 349 plus tax for a vacuum that only lasted a year with normal daily use in our home!!!! I have had Shark vacuums in the past, with no problems, so i stuck with Shark on the Robo Vac, and that was a big mistake to do so!!!! What a rip off!!!!! Now i am out a vacuum! Back to a broom and dust pan! It does not fail in a year nor cost almost$350!!!!! ------------------------------- OLD review: I did not get the highest model, but being a lover of shark vacuums I did purchased the self cleaning vac mop model to see if i would like a robot vac. All I can say is WOW!!! We have 2 dogs whose job is to shed, 4 cats, a cocatoo, hubby and kids. The first picture is random run, the second was from after returing to dock to empty and then back to point it had stopped at to finish. The 3rd is from a whole house programmed run. 4 rooms, 1 bath and hallway. The last one the pad from cleaning one room with the mop function. That blew my mind, it is not a frequently used room and had been washed a couple days before. Using a broom or cordless stick vac(not Shark, was a bad girl, i can say it will soon be replaced with a Shark version, no more straying from Shark)it looked like i could make a toupee daily!!! This robot vacuum 3 toupees in one cleaning! This was on normal mode, may try matrix next time and see what she finds!!! Love how she mapped the rooms, it was very accurate and let's you know the size of the rooms, and also the size of cleaning it does. It was very impressive!!! The mop feature worked great too. I have no complaints, no streaks, dried quickly and was not sticky. My goal is to get the shark robot vacuum wet/dry model that auto fills cleaning fluid too. I can not believe how much crud it finds and how clean the floors are. I do have some furniture it can not go under, but it does get under enough to help control dust bunnies, especially if able to go around the full piece of furniture. I will see if this helps lessen dusting since the floors are so much cleaner. It really is not that loud when it empties itself. Very quiet when working. I love that she can be programmed her to sweep the whole house and she does at 0300 daily. Off she went with no prompts. Could not be easier!!! She loves working nights! HA HA. I am not technically savy, so it took me a couple minutes to figure out the app. But, once I did, a piece of cake to set her up! Now to see if she does hold 60 days of this crews fur and dirt!!! I have confidence in Shark, that it will!!! If your home has two levels you would need 2, I have one room that has a step down into, I just place her in the room, push clean and off she goes. I am impressed that my floors do not look like they need to be swept again a few hours afterwards. I do not have carpet, but i do have a dog rug that absorbs all with shag pile under their food and water bowls, and she goes right over it! Its time to put the one down by the front door like that one, and I am pretty sure she will not have a problem with it. I am very happy that "Rosy" loves to keep my floors clean!

I love this robot vac. It vacuums my living room, dining room, kitchen, and hallway with precision. The mop attachment is easy to affix and it does a great job mopping the hard surfaces. The ability to spot clean and clean individual rooms is helpful. And the self-emptying feature is awesome! No need to do anything except empty the debris holder every two to three months. Mapping took a little bit, but is extremely accurate. I can't believe I waited so long to get one of these. I haven't used my regular vacuum in months!

المنتج جيد ولكن الكهرباء 110 البرنامج لا يعمل في المملكة العربية السعودية

El equipo presentó una falla y tanto Amazon y shark respondieron con la garantía.

It's a great vacuum/floor cleaner. Does exactly what's it's supposed to do and does it well. The app, however, is a real waste of time. It's annoying having to always sign in, and super annoying navigating it. I don't need that much organization in my life. Appliances really don't need apps! What's next? A push broom with an app?? Would give it a 5 star if the app was easy to use, but it's just not. Not time saving, not logical and certainly not practical. It's just not. What I do think is exceptional on this machine is, the 'non tangle' brush and that the machine stops if it picks up something that will damage it. In question was a 'tack' it picked up and it shut down immediately. Love this feature. As for the floor cleaning option, it washes well, but I hate to clean any machine, so I will just use it for vacuuming as the dust bin is so easy to empty, and cleaning the washing liquid out of the washing component is not my kind of fun. Worth the $$ to me, but I should have got the model that just vacuums, and saved a few bucks.

Es demasiado complicado, la aplicación es muy complicada y se sale constantemente, se pierde mucho tiempo estar reiniciando cada vez que deseas ponerlo a limpiar, realmente estoy muy arrepentida de comprarlo, ya que el robot funciona solo con el mapeo y no se puede utilizar de manera manual. Lo compré en el mes de mayo y desafortunadamente ya no puedo regresarlo. Que mal que la empresa sólo da un mes para la devolución y este mes no es suficiente para que puedas comprobar si realmente funciona. No lo recomiendo en lo absoluto, ya que no es nada práctico y tienes que reprogramar y perder tiempo cada vez que limpias en volver a mapear y si tuviste algún error al inicio este es otro obstáculo porque nunca te va a limpiar el área que quedó sin mapeo. Sería un excelente robot, si tuviera la opción de manejarse de forma manual, ya que la aplicación está muy mal diseñada. Ahora tengo un robot sin poder utilizar, ya que la aplicación no funciona y por lo tanto, si no funciona la aplicación, tu robot estará parado, mi dinero fue pérdida total

Shark 2 in 1 Mopping has stopped working after just use of 1.5 years. I bought it on amazon paying C$750 and found it is not worth the money. Few issues which I think are important to know for this model 1. It has 2 different installations, one for vaccum and other for mop. The vaccum collects dirt in the main base, but the Mop install collects dirt in the installation itself. What this means is that dirt and water remains in the same installation causing it to clog due to moisture (which happened to me) and then stopped working by not identifying the mop install. 2. The AI algorithm not very good, I have faced issues where it gets stuck in a loop and I had to restart it. This happens for one of my room and multiple times. 3. Limited warranty: This is the biggest issue. Shark has only 1 year warranty for a $700+ product. Looks like they don't have any confidence in the product. They will need more money for any issues post 1 year and don't guarantee a solution. My usage has been very decent for a 500 sq feet home and have used it with care. Still it stopped working on me. I would not advice this product.