ASUS ZenWiFi AX6600 Tri-Band Mesh WiFi 6 System (XT8 1PK) - Whole Home Coverage up to 2,750 sq.ft & 4+ Rooms, AiMesh, Free Lifetime Internet Security, Easy Setup, 3 SSID, White (Renewed)

I really like these items. They all connect in a snap (I have 3 nodes) and extend throughout my entire 6000 ft home. The app is nice too

The ASUS mesh system performs very well. My daughter's family and we share a property with two houses approximately 200 feet apart. The primary node is connected to the Starlink modem in their house. The remote node is in our house. The remote node failed after less than 6 months use. This unit replaced the failed node. I entered the serial number of the failed node on the ASUS website and it reported that there was no record of the unit for warranty. So I had to purchase a new one. I am not happy about having no warranty. That is why I gave them 3 stars for tech support. But the system is working again and performing very well.

I purchased this Asus router to extend my AiMesh WIFI but it did not work. I have Asus GT-AX6000 router with two XT9 setup as nodes. This was accomplished without headaches and immediately was recognized on the app and paired with my network. The XT8 was purchased later to extend my network but would not pair even when coupled with the ethernet cable to the main router. It was delivered in a plain white box with the serial number affixed. Not sure if this was a refurbished or opened box item.

I bought this highly rated router and 7 months later I did a factor reset and turned it into a brick. That was not the worst part - the worst part is ASUS customer service! Their policy is to have you send both parts (the brick and the working node) back to them. When they receive the two items, they will test them and determine if it is indeed an issue. If deemed an approved warranty grievance, they will send you a new set. This is great but it can take up to 4 weeks to get them turned around and another week to get delivered to you. Don't know your personal situation but my house cannot go 4+ weeks without a router!! Highly rated router - AWFUL customer service!! It was obvious they just did not care. More detail - Spent 1.5 hours on the phone the day it stopped working. I made 5 additional calls that required wait times of 20 minutes or more and when they finally answered I gave them the Case Number and then they proceeded to waste my time by asking me what the problem was!! Finally, a supervisor called and left a voicemail as he was going to fix the issue but left no name and no number. This meant I had to start with another staffer and demand to speak with a supervisor. When that supervisor came on the line the first words out of his mouth were “what is the issue?” I mediately asked him if he had the case number and details in front of him – he said yes! That was it! I give up – my time is worth more than what I paid to replace this piece of trash. Forget it - I had already replaced the piece of junk! Their warranty is WORTHLESS??