what keeps the grease/butter from running off the block?

Hi, thank you for your question. The lava stone has a matte finish that prevents the grease or butter from running off the block easily. However, it is recommended to use a moderate amount of grease or butter to avoid excessive dripping or splashing. Hope this helps!

Mine arrived with surface cracks on both sides, different places, should I be concerned that it may split when heated?

Hi, we're sorry to hear that the unit arrived with cracks. Please contact us directly via www.pyleusa.com/pages/contacts so we can further help you regarding the warranty coverage for your unit. Thank you!

Is it normal for the stone to have cracks new out of the box? There are two, one visible on top, another on bottom, different locations.

Hi, thank you for your question. We're sorry to hear about the unit. It is not normal for the stone to have cracks new out of the box. The stone should be clean and intact before use. Cracks on the stone may affect its heat retention and durability. Please contact us directly via www.pyleusa.com/pages/contacts so we can further help you regarding the warranty coverage for your unit. Thank you!

Brand	Nutrichef
Model Number	PKLVST41
Color	Rugged
Product Dimensions	33.53 x 6.86 x 19.81 cm; 5.81 kg
Power / Wattage	750 watts
Voltage	28
Material	Acacia Wood, Slate Stone
Special Features	Removable Surface
Item Weight	5.81 Kilograms

Nutrichef Lava Stone Grill Sizzling Plate For Grilled Meat Food Presentation, Rock Platter Set With Stainless Steel Knives, Great For Cooking And Serving Hot Steak, Thick And Rugged, Stain Resistant

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