Somfy Situo 5 Pure Remote - RTS Control for Up to 5 Motorized Shades or Groups - Compatible with RTS Motors, Blinds, Shades - Not Compatible with Zigbee, Z-Wave, Wi-Fi - Warm Pure Tone 1870575

The container was a bit rough, as though it had been opened before but the controller was fine & packaged in a poly wrap as expected. It works fine.

My original 5 channel remote stopped working on channel 1, so I bought this one as a replacement/2nd remote. There are some comments here about difficulty in programming/pairing this remote. The instructions that came with the new remote are inadequate at best. After quite a bit of research, I found out there are 2 ways to program the remote when it is the 1st or only remote and a 3rd way to program a replacement/2nd remote. Once I figured out how to add my remote to the shades it worked perfectly. My only suggestion for Somfy would be to make videos on the different programming procedures and list the links on the instructions or add links to the Amazon page.

I bought this to replace the original remote which was destroyed due to water damage. New remote was easy to set up and is working great.

Pairing instructions are incomplete. Called my installer & he advised me to hold unit within foot of shade screen motor & then follow pairing instructions. Worked immediately.

This Somfy device works well. The instructions to pair with another Somfy device are VERY poor. Thankfully, I had a a tech close by that did it The process to pair is actually very simple, which makes poor instructions even more unacceptable.