Brother Skitch Single-Needle Embroidery Machine powered by the required Artspira mobile app, 4” x 4” Embroidery Area, Bluetooth Connected

This is a great little embroidery machine! I have had embroidery machines, home and industrial. I really like that I can use my IPAD for manipulating the designs and uploading to the machine. I love the narrow arm, it makes embroidering on shirts really easy. I bought the 3 x 3 hoop as well. Things to know! Since I am very familiar with embroidering machines from other manufacturers, I had skipped some of the instructions and I assumed some of the Brother terminology was different than what they really meant. Long story short, after a few trials, I just sat down and really read the directions thoroughly. It is all right there and I highly recommend that you start by going slowly through their process the first time around. My husband wanted this machine to do a custom logo that he had digitized, so there was a learning curve and he was not going to accept an OK looking logo. All of the issues were solved by going back through their instructions. The logo on this machine on a sweatshirt looks absolutely great! Some of my mistakes: use their bobbins not the L bobbins also check out the instructions on the self-threading part (lots of good info in that section). Highly recommend using a thread stand. There are specific tops for each thread spool size that need to be used, but it is just simpler and without issue to just get a cheap little thread stand/cone holder instead of using the one on the top of the machine. Also, I wouldn't worry about the monthly fee. Use it if you want or not. The machine is pretty darn inexpensive for what you get and the app is just part of making it have a few more features and a bunch of cute designs to use. Hope that helps!

## UPDATE returned machine, final straw was the needle broke and it dented the top plate where the needle hole is. Bad support experience and the machine is not ready for prime time. Spend your money somewhere else. ## ORIGINAL POST No expert here but, I will provide my experience unboxing the machine, setting it up and using it. Hopefully I can help someone in the process of buying a embroidery machine. First, Brother is calling this machine an entry level machine and they are not wrong. I would consider this machine more like a toy that allows you to do embroidery. Let's start... POSITIVE PACKAGING: Machine is packaged good. I would say this is one of the best protected machines i have seen. Unpacking this machine was easy and very well thought out. It has handles inside the package to pull the machine out without doing much work. Good packaging and easy to unpack. MANUAL: Very good manuals. The operation manuals come in English, French and Spanish (individually). The quick reference guide is the only one with the languages mentioned above + Portuguese in the same guide. MACHINE: This machine has a beautiful dark gray finish. I call this color neutral. Most embroidery machines are white with some soft colors… not neutral. The machine front looks like a coffee machine but it looks so cool. Is not too heavy and it's about the size of a normal sewing machine. The machine comes with a magnetic hoop, free arm for easy setup of tshirts and it is operated by an app (Artspira). SET UP: I used the quick reference guide to set up the machine. I won't lie, it was a breeze. One of the best setups i have done. The guide provides picture but the application you need to use the machine provides instructions as well and also videos on how to do the things they are instructing you to do. I thought the setup was good and easy to follow for any level of users, first timers and pros. USING IT: At times, after setting up my project the machine went south (thread breaks, bobbin out of thread, and so on) the steps to follow can be a bit confusing. You press buttons but nothing happens. For example when i was setting the upper thread, I was following the commands in the reference guide and it was not doing what the guide explained. SOFTWARE Some people complained that the machine only works with the app Artspira. To me that was not a big deal. I have a Cricut and it works the same way - everything is controlled via Cricut Design Space. I was at home with the artspira UI to use this machine (I am familiar with this setup). I can understand that some people may not be used to this and that may become difficult to them. The machine connects to the app (Artspira) via bluetooth, you need to have a smart phone or tablet/ipad to use the app. The app was not too hard to use. Not sure if the app went thru UI testing, I noticed some messages talking about an "ACCEPT" button that did not exists. So I just pressed the button title that was closes to "ACCEPT". Ok, i am done with the positive feedback for this machine. Now as the title says it...lets talk about the other items that I believe make this machine a toy. NEGATIVE PACKAGING: The machine provided tools to clean (a brush), replacements needles, 2 white threaded bobbins, 1 black thread, 3 (different size ) caps to hold the thread so that i won't come out and small pair of scissors. The scissors are a JOKE, I know, i know the price of the machine is cheap (Not really, but i will talk about that later) but even if it was cheap, Brother should try to keep the company name on good standing and provide some good scissors that won't fall apart on the first cut. I am serious, this issue with the scissor is small but it tainted the Brother name and reputation for me. MACHINE: Like I said earlier the machine needs the app Artspira to talk to it for projects. Without it, the machine is just a paper weight. To me this is not bad. For other people, this is a deal breaker. Brother calls this a entry level machine and it is priced at $499 - not a bad price..... if the speed was better and the hoop was bigger. I mean come on, I can get me an older model faster (starting at 650 spm) and cheaper. For extra $100-$300 i can get me an older model that has a bigger hoop and a little fast. For extra $300 - $600 i can get me a current model also with bigger hoop and faster speeds. I know, I know not everyone has the extra cash (this is why i bought this machine) but think about it, in the long wrong this purchase has the potential of getting more expensive. 400 spm (stitch per minute) is slow! The machine’s hoop and needle started to “jump” on some more intricate designs from Artspira and some designs of mine created using inkstitch. I noticed this issue more on fonts and where the threads intercept. The machines makes a struggling sound when trying to penetrate the fabric for some designs.. I called brother technical support and although they were nice, they were not helpful in my questions. They provided service shops close to me (1) and 4 others that are from 1 hour to 4 hours away. I called my local service business but they told me they were not familiar with the machine. Thinking of returning it. The hoop is only usable at 3.93 In by 3.93 inches or 100 mm by 100 mm. Small hoop, I mean what is brother trying to say? Is this cool looking machine for children (by the way if you read the manual for Europe it is, NOT FOR THE U.S. page 2 of the operation manual)? So why pay $499 for a tiny hoop and meager speeds? You decide... if you can, better wait to save some money to get a large hoop (5 x 7) and faster speed. SOFTWARE: The quality of the embroidery has a lot to do with how you digitize your designs but I have also seen the machine not doing a CIRCLE when it is just a circle and leaving some empty spots. If you only want to use the designs on the app Artspira then you are good but pray that your WIFI dont stop working. If it does everything on the app will stop working. Also the app has some bugs and it crashes when you are trying to draw (sometimes). App seems to lack UI testing and the subscription is kind of high. I don't buy subscriptions for anything but this one is one subscription that called my attention for the price. FINAL FEEDBACK This machine could have been awesome and could have brought Brother a lot of new customers trying to learn embroidery. I have watched tons of videos that are not too happy with this machine and bring some similar points. Brother could have made the hoop 4 X 4 and also have a 5 x 7 (and sale extra hoops - accessories is where the money is made), the speed at least 700 spm. Maybe the hoop size and the speed can be done with a firmware update? include some better scissors, better UI testing for the app and for pete sake lower the subscription price. With these specs, the machine feels more like a toy. I feel this project release Stitch PP1 was done in a hurry. Not sure if they had any user inputs before putting this on sale. I was a bit disappointed when I waited about 1 hour for a project of 16261 stitches that their app says it should take me 27 minutes. Actually when i started the project in the app the time changed to 47 minutes plus the time to switch the colors of the project (mine were 3) and thread breakage, bobbin out of thread and restitching pieces of my project because the machine did not stitch them right. Overall, if you are ok with a small hoop and meager (SLOW) speeds go for it. If you can wait and save a little more money, get a different model. I would be ok with the specs of the machine if the cost was $299 - $349. Also, they can improve on the customer services to help the users have piece of mind if the technical support team provides answers to questions. My two cents.

I was very reluctant to try the Brother Skitch because of some of the negative reviews. I’ve only done a few small things but I’m impressed. I love the ease of use, for me Artspira worked seamlessly with my machine. The magnetic hoop is amazing, I would never want to use the old school hoops again. I’m hoping Brother will soon come out with a similar design with a bigger hoop than the 4x4, but for now that works for me. Super happy!

I'd second guess purchasing this product. I just got it two days ago and it didn't work and hasn't worked since I took it out of the box. I have been using brother products for a very long time, and I have been sewing and doing embroidery for at least 30 years and this is the worst experience I have ever had with a brother product the threading at the top continue to come loose. I continued to have an operational issue where the threading will get caught up in the bobbin area at the bottom furthermore I called technical support and they were unfortunately unable to properly support me. Then they suggested that I drive three hours from my house to get someone to look at the machine. this has truly been an extremely extremely extremely disappointing experience. I have bought this for myself for my birthday so I can continue to make things for Christmas and it is very disappointing that I will not be able to use this product and it is a faulty product straight out the box. I am not certain as to who designed this, particularly the top threading part as it is not receptive to staying or keeping the thread in place because in my opinion, it doesn’t loop or lap properly. There is no true mechanism to help hold the thread when you’re threading from the top which is causing the issue of the thread continuously to come out. I truly believe this product needs to be reinvented and re-issued. And I am sad to say I am preparing as soon as I feel better to box this up and send it back. I highly suggest to not buy this product.

Bought it for my wife. I was hesitant to buy it due to some of the reviews. My assessment of the reviews led me to believe it was a decent machine for the money, but there’s a learning curve. At first, it seemed that I was right. She figured it out and was truly enjoying making some projects for the first couple weeks. Then the needle started freezing and sending an error code. She did all the troubleshooting that brother recommended and none of it resolved the issue. Couple times it seemed like it started to work, then just freeze up again. She tried dealing with brother Customer Service, and it was becoming a hassle. So sadly, it was just easier to send it back through Amazon. Thankfully Amazon is a good company to deal with. We did not give up on this product just yet. We did order another one in hopes that there was just a glitch with that one.

This machine is a great value, but it's not without its flaws. I was initially hesitant to buy it after reading some reviews, but I'm glad I did. I also own a Brother SE700, and I've found this machine handles some designs and patches better than my SE700. After a few tension adjustments, it really exceeded my expectations. It did take some effort to get comfortable with the workflow. Unlike my SE700, which has built-in Wi-Fi and lets me edit files on the machine itself after sending them from the Artspira app, the Skitch requires me to use the app for all revisions, sizing, and rotations. The machine is a great value, especially considering it's more affordable than my SE700. It's also a good size for taking to a market if you have a reliable internet connection to send files to it, though I don't plan on doing that anytime soon. My only real wish is that it had a screen. However, its dark, slick design looks very modern compared to my standard white machine, and I really like the look.

I rarely write reviews, but thought I would for my experience with the Brother Skitch. I am a novice with embroidery and new to all of this. After a lot of research (I mean A LOT) I was deciding between the Poolin EOC 05 /06, higher Brother models and the Skitch. I have been very happy with my choice of the Skitch so far. There is a learning curve but a lot of this is trial and error- and practice. It helps to read both instruction manuals to set up your machine properly, especially with threading the bobbin and steps for threading for your first project. This is definitely a machine for beginners and techies versus traditional methods, as everything to run the Skitch and your projects is done via the Artspiria app. This machine is very beginner friendly and a lot of bang for your buck with some great features. Overall I am very happy and glad I decided on this machine!

It broke on the 2nd day of using it. I called the helpdesk and they said go to a dealer to get repaired. The wait for that was like 4 months and besides that, the person on the phone said these machines specifically break often and cant be repaired by the user. So, I returned it to buy the SE700 and this store wouldnt allow me to buy anything. Why is that? So anyways, there’s no way to do basic troubleshooting if anything breaks. It relies solely on the app to be used, not independently powered. Oh and on Youtube, good luck finding a video of somebody doing anything more than a basic flower as an example