Neostar Electronics Neostar Perma-Therm 5 Litres Hot Water Dispenser Urn

Hot water on tap, this is ideal for making tea or coffee, we buy an American dried potato which requires hot water, also gravy powder and anything else that hot water is needed for, It keeps water at a constant temperature, you can choose from a few preset temperature options. This is cheaper to run as it does not boil from cold unlike a normal kettle, except when refilled (which is once a day normally for us) I would not be without this product as it is so convenient. P.S Have had this for sometime now and i am still impressed with it, Just one small niggle, cleaning and rinsing out can be awkward, and if you are not careful you could splash yourself with hot water after using a descaling solution, Apart from that a great asset to the kitchen.

This is quite big in size if you have a smallish kitchen like me but it isn't too big . It came well protected and boxed both by Amazon and Neostar . Very easy and straight forward to use and its got different water temperatures to choose from to suite your needs . I like this dispencer but I feel the water temperature could be put at a maximum of over one hundred degrees instead of ninety seven degrees . At the highest setting the water is hot as you would expect but we like our tea and coffee very hot like water just out of a boiling kettle . If Neostar could get a higher temperature setting to give you very hot water then I would have given it 5 stars . My overall thoughts are that it is a very Good water dispenser and it will remain to be seen how long it will last before something goes wrong ( fingers crossed ) . When I first got it and having read previous reviews I filled it up and let it heat up to its maximum temperature then I poured the water into a pan to flush the system out and there was very small traces of oil on the water surface . After refilling and letting it heat again it had totally cleared so was very happy . One thing I have to mention is that I have never encountered bad tastes from the water and it tastes like any other boiled water . I compared it with water from our kettle and I couldn't taste any difference . If you like your hot drinks hot but not very hot then I would recommend this 5 litre machine , but we like our drinks a bit hotter so only 4 stars were given .

we have two smaller 2.5L ones of these we use in smaller meeting rooms and finally the big old boiler in the large meeting room finally gave up the ghost. I was straight on to amazon to find this beast. I saved the company over 150 quid by buying from Amazon compared to the large catering company we use for groceries. This product is quiet, fast, easy to use and safe to carry around when full. I love the way you can choose the different temperatures and the 3 ways to dispense the water. The display is nice and clear, the LED lights easily show the level of the water and in general is a very well made piece of equipment. we have had the 2 smaller ones of these for 18 months and they look as good as new and had no problems whatsoever. I can't recommend these enough.

I have had one of these water boilers before not this specific make but I loved my last one and can’t ever see me using a normal kettle again. This time I opted for a larger size and this is perfect, once it’s boiled there is no wait for multiple cups of tea/coffee , and because of the size you aren’t constantly having to fill it and wait for the boil. Very odd taste in the water at first this does disappear once you use descaler a few times but that is the only downside to this, it’s also good if you need a pot of boiling water for like pasta or veg and cuts down the waiting time when cooking. This is amazing if you have children you want to teach how to make tea but worry about them struggling with a kettle as no lifting is needed just push a button and it dispenses safely over the years I’ve used these both my children are able to make hot drinks safely from the age of about 9 upwards but that’s obviously a parents judgement call. This would also be great for anyone who is less mobile regarding lifting standard kettles, elderly or those with mobility issues, definitely a safer option

I absolutely love this gadget, the electricity savings alone are worth buying it for. It fits in beautifully to my kitchen and provides quick hot water for drinks which is easily dispensed. Cleaning is very simple, fill it up, add some of the provided cleaning crystals (Citric Acid, once finished just use lemon juice) leave overnight, empty and rinse. Unfortunately like everything made these days the words 'Profit' comes into play and somewhere inside something will have been affected by the bean counters. My problem arose when I noticed small white pieces that looked like dislodged scale floating about in the water. After cleaning I noticed this white on the internal lid screws, so I removed them to give the lid a clean. On doing so I dislodged loads of pieces of crisp plastic bits. These came from part of either the steam vent or push dispenser (which has stopped working). The disintegrated part was stamped PP - Polypropylene. This plastic is used on numerous applications like shampoo bottle lids etc, unfortunately under heat it degrades and becomes brittle - Not the best plastic to chose for the lid of a constant hot water dispenser! I've now removed the part and put the dispenser back together. Hopefully it's removal won't affect the machines abilities. Why make such a fantastic item, then use the wrong plastic on an internal fitting?