What should I do if the accessories are lost or damaged during transportation?

If the accessories are missing or damaged when you receive it, please don't be worry, please contact our after-sales team immediately, we will replace it for you immediately and solve the problem.

How to prevent derailment?

1. Place the train on the track accurately, refer to the instructions or details page

How to solve the problem when you encounter no smoke?

After filling with water and closing the lid, it will take some time for the water in the compartment to heat up. You can wipe the chimney with a cotton swab, because the water vapor may be blocked.

Is this rechargeable or does it run on AA batteries? Does it come with a remote control?

This train is USB rechargeable, comes with a remote control and requires 2*1.5VAA batteries (not included)

What if you need an extra train?

You can pay attention to our Hot Bee store's "Train Accessories" for more track information. The width of this train track is 5cm (1.96in), please check the corresponding size.

Educational Objective(s)	Train Set
Model Number	Red-0124
Number of Game Players	1
Number of Puzzle Pieces	1
Assembly Required	Yes
Scale	HO scale
Track Width/Gauge	1435 mm (4 feet 8.5 inches)
Batteries Required	Yes
Batteries Included	Yes
tech_spec_battery_description_toys	Lithium-ion battery
Material Type(s)	Metal Plastic
Remote Control Included?	Yes
Remote Control Type	RF
Colour	Red and Green
Product Dimensions	45.72 x 35.56 x 7.62 cm; 1.72 kg
Batteries	1 Lithium Ion batteries required. (included)
Item model number	Red-0124
Manufacturer recommended age	36 months - 12 years
Manufacturer	Hot Bee
Country of Origin	USA
Item Weight	1 kg 720 g

Hot Bee Train Set - Train Toys for Boys w/Smokes, Lights & Sound, Toy Train w/Steam Locomotive, Train Carriages & Tracks, Toddler Model Trains for 3 4 5 6 7 8+ Years Old Kids

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