Question 1

The keyboard/mouse cannot connect to your device

Accepted Answer

1.Ensure that the keyboard/mouse is fully charged. 2.Confirm that the keyboard/mouse is in the correct mode. 3.Delete the keyboard/mouse's Bluetooth pairing from your device's Bluetooth listing. 4.Repair the keyboard/mouse with your device.

Question 2

Some keyboard keys do not work / Keyboard keys have typing delay / Keyboard keys repeat typing

Accepted Answer

1. Ensure that the keyboard is fully charged. 2. Delete the keyboard's Bluetooth connection from your computer's Bluetooth connection history. After deleting the Bluetooth connection, restart your computer. 3. Re-pair the keyboard with your computer

Question 3

How to Use Multimedia or F1-F12 function?

Accepted Answer

FN-Lock key makes it easy to switch between F-keys and Media keys by pressing Fn+Esc. The Bluetooth keyboard comes preconfigured with multimedia functions. Press Fn+ESC key to activate the FN functions, you can perform F1 ~ F12 functions

Question 4

The brightness control keys are non-functional when using the mac mini m4 with an external mac display?

Accepted Answer

The brightness control keys of the keyboard are non-functional when used with mac mini m4 and its external display. This issue is expected to be resolved in a future firmware update.

Question 5

How to manually change your mac display’s brightness？

Accepted Answer

1. On your mac, choose Menu > System Settings, then click Displays in the sidebar. (You may need to scroll down.) 2. Drag the Brightness slider to adjust the brightness of your display.

Question 6

How long does it take for the keyboard backlight to automatically turn off if not in use?

Accepted Answer

If the keyboard is not in use for 2 minutes, the backlight will automatically turn off and can be awakened by pressing any key.

Question 7

Do the keyboard and mouse come with usb dongle or bluetooth adapter?

Accepted Answer

No. The keyboard and mouse don't come with usb dongle or bluetoooth adapter. The keyboard and mouse can be connected via 3 bluetooth channels when your device supports bluetooth connection.

Question 8

Is the bluetooth keyboard compatible with windows system?

Accepted Answer

NO

Question 9

Can i connect and switch between multiple devices with the keyboard and mouse combo?

Accepted Answer

Yes. Our combo offers 3 bluetooth channels and supports bluetooth 4.0 version or above. Using our keyboard and mouse for multiple devices helps declutter your workspace by eliminating the need for separate peripherals for each device.

Question 10

How to charge the keyboard and mouse?

Accepted Answer

They can be charged using the included USB-C charging cable, and the charging indicator will change from red to green when the keyboard and mouse are fully charged.

ASIN	B0CSSQ8ZCF
Additional Features	Backlit, Full Size, Hotkeys and Media Keys, Numeric Keypad, Rechargeable
Antenna Location	Personal
Best Sellers Rank	#1,247 in Computers ( See Top 100 in Computers ) #25 in Computer Keyboard & Mouse Combos
Brand	ProtoArc
Button Quantity	104
Color	Space Gray
Compatible Devices	Mac, MacBook Air, MacBook Pro, iPad
Compatible Operating System Family	MacOS
Connectivity Technology	Bluetooth
Country of Origin	China
Customer Reviews	4.4 4.4 out of 5 stars (1,566)
Hand Orientation	Right
Item Weight	390 Grams
Keyboard Backlighting Color Support	Single Color
Keyboard Description	Multimedia
Keyboard Layout	QWERTY
Manufacturer	ProtoArc
Mfr Part Number	Protoarc B0CSSQ8ZCF
Minimum Required Operating System Version	Mac OS 10.12 Sierra
Model Number	KM100-A
Number of Items	1
Number of Keys	109
Number of Packs	1
Power Source	Battery Powered
Switch Type	Mechanical
Warranty Description	2 Year

Backlit Bluetooth Keyboard and Mouse for Mac, KM100-A Full Size Wireless Keyboard Mouse for Mac, Multi-Device Rechargeable for MacBook Pro/Air, iPhone, iPad, Space Gray

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