What should I do if my water pump doesn't work?

Please tell us through the "seller" function in Amazon orders, you don't need to send the old back, Myvision store to directly replace it with a new one for you !

How long is the replacement service effective?

You can enjoy replacement service within two years after purchasing the water pump, and you don't need to spend extra money.

What size of bottle is the pump suitable for?

We have provided a food grade water bottle cap as a gift, which can help us install the water pump in standard sized 3-5 gallon bottles.

Need to charge before use?

Yes, Please use a charging block below 5W to charge it and NO fast charger please.

Can the pump work while charging? What should I do if the pump don't charge or if it's damaged?

The pump can also work while charging. If the pump cannot be charged or is damaged, you can inform us through the Amazon Myvision store within two years to replace it with a new one.

Colour	Black
Material	Plastic
Capacity	5 Gallons
Brand	Myvision
Product Dimensions	120D x 20W x 100H Millimeters
Style	Pump
Wattage	500 Watts
Installation Type	Built-In
Access Location	Bottom
Number of settings	1
Power Source	Battery Powered,Corded Electric,Usb Rechargeable
UPC	782938475043
Manufacturer	Myvision, Myvision - india
Manufacturer	Myvision
Item model number	012
ASIN	B08DCCJ3FH

Myvision Automatic Drinking Water Pump,USB Charging,Portable Electric Water Dispenser Switch for Universal 5 Gallon Bottle - Black

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