THINKCAR Bidirectional Scan Tool, THINKSCAN 689BT All System Automotive Diagnostic Tool, Bi Directional OBD2 Scanner with ECU Coding, 34 Services, FCA Autoauth, CANFD and DoIP, Wireless Update

Bidirectional OBD II tool that is a must have when you work on your own vehicle. In my case I paired it with THINKTPMS in order to re-program my TPMS sensors during tire rotation, or when the tire shop forgets to re-program the sensors and I can use this to save a trip. When using the THINKCAR scanner alone, I mainly smart scan all modules and graph data to see problems with my vehicle. Most recently, I used sensor measurement graphing to find which wheel speed sensor was bad on my car. Overall, this is a reasonably priced tool. I found it new in box as advertised. There is a VOID sticker that would let me know if it happened to be used. The tablet I believe is Android based, and the software runs smooth. Have yet to see if there is lifetime support for updates. The only downside to this tool is you need WiFi for updates and can’t use a USB to Ethernet adapter. The USB to Ethernet adapter is for Automotive Ethernet only. For example, Automotive Ethernet can be used when scanning newer BMW vehicles. This is not a deal breaker, but it would be nice to have for faster downloads. One important note, you can use this device offline. There is no requirement to connect to the WiFi unless you want updates, online support, or to look up DTC codes. Would definitely recommend.

Just as advertised, great tool good quality, excellent value for money many features, excellent updates

Super fast connection to vehicle. Does everything from graphing diagnostic to releasing electrical brake calipers. Very easy to use. LOVE IT! I am a professional mechanic.

Amazing quality for this device. This was a present for my husband and he loves it perfect size for storage, quick to respond, amazing for programing and diagnostic functionality.

Just getting used to the scanner in our small shop and so far its working well just be sure you have a good wifi connection it is vital to smoother operation we are still learning how to navigate into the different features and programs but I'm sure with continued use and different vehicles we will adapt more it is definitely loaded with features and data and I’m excited to try some of the relearn features soon.

Nice prod. A bit difficult for wrangler jl 2021 to bridge the SGW sometimes they got error and ecu need to reset and unplug the small battery from aux

This scanner arrived in a condition that completely undermines trust: it was already registered to another account. That alone would merit a refund, but it turns out the registration issue was just the first of many failures. Advertised as a professional-level bidirectional scan tool with wireless updates and advanced features like ECU coding, CANFD, DoIP, and AutoAuth for FCA vehicles, the THINKSCAN 689BT couldn't even get the basics right. Out of the box, I expected auto-search to scan and identify the vehicle system with minimal input. What I got instead was an error-prone guessing game that forced me to manually enter basic vehicle information- something even cheap generic OBDII tools do automatically and correctly. I spent more time navigating failed connections and incomplete module detection than diagnosing anything useful. It felt like this tool had the guts of a budget scanner buried under a flashy touchscreen and inflated claims. The user interface feels clunky and outdated. Menus are inconsistent, scanning speed is painfully slow, and the bidirectional functions are hit-or-miss at best. Many of the functions I tried either failed to execute or required multiple retries just to connect. It promises full system diagnostics, but several ECUs couldn’t even be accessed on vehicles where I know communication is possible. I tested it on a late model FCA vehicle and a mid-range GM model, both of which required multiple retries just to consistently pull the same DTCs I can pull from my 2 other scanners. We are not even talking advanced advanced diagnostic scans. Just basic codes. Wireless updates? The process froze during the initial update and device restarted. I eventually got it updated, but the first experience was anything but confidence-inspiring. When I dug deeper into reviews across seller platforms, I found a disturbing pattern: many buyers also received pre-registered devices. Others mentioned having to contact the company to clear account lockouts. That means THINKCAR is either repackaging returns as new or has an inventory control problem that allows used units to be sold again. Either way, that's unacceptable. The worst part is that none of this is priced like a budget tool. This unit sits in the mid-to-upper tier range and for that, it has to deliver. It didn't. The combination of misleading sales practices, half-baked firmware, and a basic failure to deliver even entry-level performance is a deal-breaker. Support is a condescending joke. They ignore all questions that require any knowledge of how to use the product and pick and choose anything else based on whatever sounds the most condescending. I absolutely abhor this product and their support. Pros: Device physically appears sturdy On paper, feature list seems impressive Cons: Device arrived already registered to another user Auto vehicle scan failed many subsystem and package detections Interface is confusing and poorly optimized Bidirectional functions often fail to connect or perform their expected function Basic DTC reading is unreliable across common vehicles Wireless update can fail providing 0 user feedback just a reboot and retry Customer support response times are atrocious Marketing claims do not reflect real-world performance Other buyers have reported the same registration issue Hot Take: What THINKCAR delivered here is a bloated tool that pretends to be high-end while failing at even the basics. Getting a used device labeled as new is already grounds for distrust, but when you add in failed scans, broken auto-detection, and buggy software, and the absolute worst customer support, the THINKSCAN 689BT becomes an overpriced paperweight. The best thing this scanner did was convince me to return it and never look back.

I really wanted to like this scanner. The lifetime free updates is a huge attraction! However, this scanner left me feeling like something was missing and desiring more. The Good: The quality of the product is ok. The sides are a hard rubber for drop portection, the body and the BT OBD II adapter appears to be a medium grade plastic. The OBD II adapter is held in place on the back of the scanner with a strong magnet. I am able to lift the scanner up by holding onto the OBD II adapter alone. The stand on the back has a good stiff hing and is more that sufficient for the scanner. BT connectivity between OBD II adapter and the scanner body is sufficient. I never lost signal while scanning any vehicle; though I never left the cab of a vehicle during a scan either. The touch screen is responsive and functions just like a regular tablet or ipad. Operating system: There are several things I really liked about the operating system. One was the ability to chat with someone directly from the tablet in the "online services" function of the scanner. However, their ability to answer questions is limited. Several times I was told to submit an official "feedback ticket". Also, the person I was chatting with would submitted by question to their engineers for a definitive answer but I have never got a reply or answer back even several days later. So the idea of instant support or help directly on the scanner/tablet itself is a great idea, just poorly executed. The second thing I really liked about the operating system was the possible, causes and solutions to vehicle codes the scanner picked up during a scan. If the scanner picked up a vehicle trouble code (stored or active) you can click on the code and it wold bring you to a separate screen and explain possible causes, for the coed, as well as options for further testing/diagnostics and possible solutions (see attached picture). You can also go directly to Google on the scanner to look up videos for the issues found by the scanner. This made diagnosis very easy. Now for the not so great. Functionality of the operating system: The layout of the operating system is clunky. It takes a long while to understand where tings are at and how to use the scanner. Once you complete a vehicle scan it takes a lot of trial and error by clicking everything to figure out how to perform an active test or special function test for different vehicle modules. I scanned a 2020 GMC and a 2016 Jeep GC. Scanner does have CAN FD so it was able to scan the GMC, read and clear codes and function a few modules like power mirrors for instance, but not much past that. On the 2016 Jeep GC the scanner was able to "program" vehicle tire size outside of OEM specifications however it could not perform an EGR test. I really wanted to like this product. Especially due to the lifetime free upgrades but the scanner just left me wanting more from a $500 product. If all you want to do is read and clear codes and maybe control some basic modules on your vehicle then this scanner may be for you. But if your a serious DIY car guy, chance are you are going to want more from your scanner.