I have a brand new intenso 1tb HD with no external power supply, but it doesn't seem to recognise it ..! Any ideas

Are you powering the media player through USB or the AC adapter? because I found that if its powered through USB itself it can't power the HDD, has to be plugged in proper. Hope this helps and good luck :)RegardsPaul

Does it come with a remote control?

Yes it does Amy. I would not say its the easiest to navicate as its small and nearly all buttons black. So its a good job you only need a few. But its still great piece of kit.

Mine can't play mp4 files that are +7gb in size. simply says 'can't play file!' on screen. anyone else had the same issue and know the solution??

Doesn’t like big files especially hard drives full of movies

Can someone recommend an external Hard drive that works with this device ? it needn't be 1TB in size or anything 250GB would suffice

try the samsung 2.5" external, had a few and they are cheap and work very well, no external power source needed e.g. this one is under 50 quid for a 1tb. http://www.amazon.co.uk/Samsung-Slimline-Portable-Hard-Drive/dp/B008PABFX8/ref=sr_1_1?ie=UTF8&qid=1401380836&sr=8-1&keywords=samsung+1tb+usb+external

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– Sumvision Cyclone Micro 2+ 4K UHD MKV HDMI H.265 TV Media Player for Movies Music (Latest Ultra High Definition ARM Quad Core Engine) Digital Cinematic Surround Sound Audio (UK DESIGN UK TECH SUPPORT)

– Sumvision Cyclone Micro 2+ 4K UHD MKV HDMI H.265 TV Media Player for Movies Music (Latest Ultra High Definition ARM Quad Core Engine) Digital Cinematic Surround Sound Audio (UK DESIGN UK TECH SUPPORT)

Product ID: 65423655

Details

Brand
Sumvision
Colour
Black
Connectivity technology
HDMI USB
Connector type
HDMI
Controller type
Remote Control
Form factor
TV Box

⚡ARM Quad Core Processor

📺4K UHD Video Output

🔊Digital Surround Sound

KD 24.12

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Description

🎬 Transform your TV into a cinematic powerhouse—because your screen deserves the best!

SMART ADAPTIVE AI - Dynamic AI upscales and optimizes picture and sound quality for flawless cinematic experience every time.
ROBUST SLEEK DESIGN - Full metal alloy casing for superior heat dissipation and durability—built to last and impress.
POWERHOUSE PERFORMANCE - Latest ARM Quad Core engine ensures ultra-smooth 4K UHD playback with vibrant, true-to-life colors.
VERSATILE DIGITAL SIGNAGE - Auto-play, loop, and rotate videos with subtitle control—perfect for professional displays and creative setups.
SEAMLESS MEDIA COMPATIBILITY - Supports H.265 MKV and multiple formats with dual USB ports and microSD slot up to 8TB storage capacity.

The Sumvision Cyclone Micro 2+ is a compact yet powerful 4K UHD media player featuring a cutting-edge ARM quad core processor and adaptive AI picture engine. Designed with a durable metal alloy casing, it supports a wide range of formats including H.265 MKV, offers dual USB ports and microSD expansion up to 8TB, and delivers immersive digital surround sound. Ideal for both home entertainment and professional digital signage, it combines UK design with expert tech support for a premium viewing experience.

Specifications

ASIN	B0052X04MO
Best Sellers Rank	4,325 in Electronics & Photo ( See Top 100 in Electronics & Photo ) 54 in Streaming Clients
Brand	Sumvision
Brand Name	Sumvision
Colour	Black
Compatible Devices	Television
Connectivity technology	HDMI , USB
Connector Type	HDMI
Connector type	HDMI
Controller Type	Remote Control
Country of Origin	China
Customer Reviews	4.0 out of 5 stars 1,626 Reviews
Form Factor	TV Box
Global Trade Identification Number	06931353091015
Item Dimensions L x W x H	7.5L x 1W x 6.5H centimetres
Item Weight	0.22 Pounds
Manufacturer	Sumvision
Manufacturer Part Number	Cyclone Micro 2
Memory Storage Capacity	8 TB
Model Name	Cyclone Micro 2+
Model Number	cycmic2+
Network Connectivity Technology	HDMI, USB
Number of Items	1
Other Special Features of the Product	Miracast
Product Warranty	1 year
RAM Memory Installed	4 GB
Resolution	1080p
Special feature	Miracast
Supported Internet Services	Netflix
Supported Internet services	Netflix
Unit Count	1.0 count
Video Codec	H.264
Video Output Resolution	3840x2160

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Great price for an authentic product. Fast international shipping too!

3 weeks ago

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Customer service was outstanding when I had questions about the product.

2 days ago

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KD 24.12

Duties & taxes included

In stock

Sold byAmazon KUWAITDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to KUWAIT.

Secure transaction

ProDesertcart PRO

Fast, free shipping, member pricing & priority support.

Join PRO →

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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