HP Envy 6555e Wireless All-in-One Color Inkjet Printer, Portobello, Print, scan, copy, Duplex printing Best-for-home, 3 month Instant Ink trial included, AI-enabled (714N5A)

Good little desktop printer. Setup was the easiest I've ever done. Packaging was really well done, thank you! Wireless and I love that! Phone app was very easy to use and understand. I could see on my phone the photo or document I needed to print and I liked that. I use my smart phone for about everything these days so I liked that I can pull up my email and print from my phone a file sent to me in an email without having to boot up my laptop! I was a bit surprised that it had photos and PDF files as the only two print options, but the help support documents tells how to handle files other than jpg or PDF. One thing I would love to see is a port for a SD card from my camera to scan and save or print photos and documents. There is USB port in the back near the power cord plug in. My old printer had the ports in the front. Not critical, just different than what I'm accustomed to. I like the wireless feature a lot more. For the amount I spent, VERY reasonable and does everything I need. It's quiet, works well, prints nice copies in either black and white or color. The little touch screen menu is very easy to use and read. I appreciate that too. I can read it without my glasses 😆. I'm very well pleased with the printer, functions, and price. I'd recommend it as a nice little desktop printer. It doesn't take up a lot of space and is perfectly fine for my needs.

Response to HP’s Inquiry About My One-Star Rating You asked why I gave HP customer service a one-star rating. I suggest you read my original review—but since you’re asking again, I’ll spell it out. I am an 83-year-old widow living on Social Security. I purchased the HP Envy 6555e printer to print family photos. Instead, I was handed a mess: • Setup was a nightmare. It took hours of trial and error to get the printer working. I followed every instruction. It was practically impossible. • It worked for one week. Then HP sent the wrong ink cartridges. Your Instant Ink service failed, and your support team couldn’t fix it. • I now own TWO brand-new HP printers. Neither works. Why? Because your customer service refused to send a local return code. Instead, you expected me to drive 35 miles into city traffic. That’s not just inconvenient—it’s dangerous. • You kept my money. You offered no solution, no empathy, and no accountability. I’m left with broken equipment and no recourse. If you truly want to understand why I’m unhappy, start by acknowledging this: HP made it impossible for me to use the product I paid for. You made it impossible to return it. And you made it impossible to trust your company again. I don’t have money to throw away. I don’t have the ability to drive into city traffic. I don’t have working printers. What I do have is a voice—and I’m using it to warn others. HP makes junk. HP makes promises it doesn’t keep. HP leaves vulnerable customers stranded. That’s why you got one star. You earned it. Dear HP Customer Support, I am writing to formally express my deep dissatisfaction with a recent series of experiences involving two HP printers—an Envy 6555e and an Envy 6110r—and the Instant Ink program. What began as a routine setup has devolved into a costly and inaccessible situation that I am unable to resolve without assistance. Summary of Issues: - I purchased the HP Envy 6555e and enrolled in the Instant Ink program. After one week of successful use, the program sent incorrect cartridges, which damaged the printer and rendered it unusable. - In the process of trying to resolve this, I inadvertently ordered the HP All-in-One package, which included the HP Envy 6110r. I attempted to cancel the order immediately, but it was processed and shipped before cancellation could take effect. - I tried to return the HP Envy 6110r using the label provided by HP, but my local offices refused to accept it. I was told I would need to travel 35 miles to a special FedEx location. As someone who does not drive, this is not a viable option. - I have now canceled my HP account, which prevents me from setting up the second printer. I am left with two unusable devices—one broken, one blocked—and no accessible path to return or resolve either. Request for Resolution: I respectfully request that HP provide a return solution that does not require travel, such as a scheduled pickup or alternate drop-off location within reach. Additionally, I ask that HP either replace the damaged HP Envy 6555e or offer a refund, given that the damage was caused by incorrect supplies sent through your own program. This situation has caused significant stress and inconvenience. I trusted HP to deliver reliable products and support, and I hope you will take this opportunity to restore that trust. Sincerely, Kathleen Coffey Grants Pass, Oregon

Easy set up, good price. I no longer print often so had to go back to ink cartridges type of printer. I prefer the eco tank style but mine dried out and could not be fixed after lack of use.

Works well so far. We’ve only had it for one month. It prints well and double sided. Scans ID in color double sided. Easy assembly.

Easy setup, works great!

Easy to set up and works extremely well! It also prints automatically on both sides!!

Don't buy this printer! Just don't. I bought it January 15th of 2025. It's now December 18 of the same year and once the first 45 days passed, I've had to unplug it and plug it in every time I need to print something. Every. Single. Time. Then it wants to 'align the paper'. Every. Single. Time! So another monumental waste of ink (which doesn't last very long anyway) and time while I need to wait for it to go through everything until I can actually print. And when it's done with all of that? It still won't print all the time and sometimes, it takes having to do that three or four times before I can print one or two things before getting the proverbial 'error' message yet again. And the process of unplugging it, plugging it back in and going through the alignment process starts all over!! I dislike home printers anyway, none of them ever work well and this model is the worst I've owned. Oh, I read the reviews and thought I'd take a chance. There were several people who were actually happy with it. I should have known better. I really should have. Every home printer I've had was a disappointment, but this one! The ink is expensive considering all three of the colors come in one cartridge so you have to replace the whole cartridge whether all three are low or not, the XL Black cartridge is also expensive, IF you can get it...the printer is just overall terrible. Save your money, look for a better one than this. This one is truly an example of "you get what you pay for." With this one, you're paying for headaches. Just headaches.

Very nice copy machine it scans it prints nice

Not as expected

Ayant des problèmes de connectivité avec mon ancienne HP, j'ai choisi ce modèle pour son écran à même l'appareil et je ne suis aucunement décue! Elle imprime très bien et son utilisation est simple grâce au panneau de commande. J'ai imprimé une centaine de photos et plusieurs documents même recto-verso sans difficulté

I’m not impressed. Half the time I need to restart my computer to print. The other half it takes about few minutes to start printing. There is no error code. Just very slow. And sometimes I’ll open the print queue and it says print job complete but nothing has printed. Keep looking folks

I bought it as a wedding anniversary gift for my friend. He really liked it because they were actually looking to buy one and the product quality and working performance they said above standards

Perfect for home use. Gets the job done. Far from perfect, burns through ink.