HP Envy 6155e Wireless All-in-One Color Inkjet Printer, Portobello, Print, scan, copy, Duplex printing Best-for-home, 3 month Instant Ink trial included, AI-enabled (714L5A)

Received my new HP Envy 6100e yesterday. I bought this particular printer because my sister has the same one and she has been happy with it. It was easy to set up and runs very nicely so far. The first print job I sent to this printer came out great, nice, clear printing. Nice printer for the price. Not sure about its durability, but it should suit my needs.

This HP printer is working wonderful and prints pretty fast. It is compatible with my DELL-All-in-One computer. However, for me, I had to get a computer expert to install it with the DELL. The instruction booklet and online instructions didn't work for me!!! At 85 years old, I'm a pretty good techie, but needed professional help. Even he took about 1/2 hour to do all the transmissions. Once installed, it is just excellent and very attractive over the other big lugs. A tax information form was just printed and looks professional. Also, the menu area is straight forward. Great buy too.

I have ordered a replacement for this printer...NOT a HP. The printer's description from the seller was false and included info that was incorrect and sounded intentionally misleading. The Instant Ink plan (3 months free) is a total SCAM and HP should be ashamed to even do this to their customers. When you register your printer you are automatically signed up for Instant Ink. Within a few days you are mailed two ink cartridges. When I called HP and asked why they were already sending me ink, I was told they were my freebies that came with my printer. I said thank you and hung up. I automatically went to the Instant Ink login to see how to cancel this program. It gave me the option to opt out of the program after the three months that was free...so I did. Guess what I didn't order any new cartridges because I had two free ones...yeah right. This all happened at the end of May. So almost exactly 3 months and a few days later, the black ink in my original cartridge ran out and I replaced it with my "free" Instant Ink gift. As soon as I did I started receiving messages on the printer screen that there was a problem with my account and if I didn't correct it then my printer would stop printing...yes you have to hook it up to the Internet to get it to work. So I called and asked what is going on...by the way I had gone to the HP site and once again cancelled the Instant Ink plan. At HP support I was met by insults, gross misunderstanding, not listening...talking over me when I was trying to ask my questions, and a disturbing lack of knowledge or understanding. I got mad and I was MAD...I screamed over him since he didn't think I should talk, I called the company a few choice words and threw him in there as well...nothing about his race or color by the way...just to be plain. I asked multiple times to speak to a supervisor or manager...which he ignored, just kept telling me I was at fault. I finally hung up and called right back. I would like to say I got a young lady that was very pleasant and immediately put me to a supervisor. And to make this 30 minute conversation smaller he agreed that the only way to get my printer printing was for me to pay the Instant Ink subscription...even though I had bought plain old HP cartridges and was willing to put them in...which I did finally as a last try to get it printing again. But, he did finally say he would have a manager call me but I should be able to print until one did in two to four business days...which would be not earlier than 4 days away because this was on a Friday afternoon. Shortly after I went to print and once again got the message about updating my account and the printer would not complete the print job. I called again...I got another totally rude man and hung up. In about 10 minutes HP called me and a man said he was to help me clear up this problem...I had to allow them to access my smart phone, and yes it had to be a smart phone he said, to take a picture of the cartridges in the machine...which I did with mass objections. He said oh yes you finally understand you can't use OUR cartridges...which I bite my tongue because I just wanted my printer to print. He wanted remote access to my computer...I said no so he had me check some settings and print one page which printed just fine. He had me turn off the printer and reboot and print another page which said it was sent to the printer but had not started to print. As soon as I said it was sent to the printer...he said thank you for calling HP and everything should be fine now and hung up. It took over three more minutes for the screen to tell me that I needed to check my account and printing would be stopped on this printer. I am totally disappointed in HP...this company has always been my go to computer manufacturer. My first computer was a Hewlett Packard back before the powers that be thought it was cooler to be called HP and maybe to lose the "cheap" computer rep. I have owned one more desktop and two laptops. I have owned multiple Hewlett Packard printers and several more HP printers. But I have owned my last HP anything. It's not the printer...it works well but the customer service. I have never been treated like this after I purchased a company's product. I have never been reduced to screaming and cursing at a customer service tech...yes I've had heated conversations with techs before but to scream and curse at them...no I have not. I usually can make myself perfectly clear by talking firmly and asking for a supervisor...neither worked with HP support. I am ashamed of having supported this brand for so long to have it turn into the company it obliviously has.

This HP printer is a good size and fits well in my space without taking up too much room. The functionality is solid and it handles everyday printing needs without issues. Print speed is reasonable, and both picture quality and color quality come out clear and consistent. One thing to note is that it is a little noisy while printing, but it’s manageable. I really like that I can print directly from my phone, which makes it very convenient to use. Overall, it’s a reliable printer with useful features and good performance.

Great printer and set up was so easy. Automatically connected to WiFi and started working. Images crisp and clear highly recommend

It’s just a perfect printer easy connection Wi-Fi was a little bit difficult. It was able to completed. Printing is amazing size of the printers a little bit big but it is worth $99 overall it’s a great printer all in one.

I love this printer. Setting it up was the easiest time I’ve had with any printer ever. I swear once I started it pretty much did it on its own. No hassle no irritation. It’s really cute too. I’ve printed quite a bit on it today with doing taxes and it’s amazing. I do recommend this printer

It was on sale for $89.00 and seemed like a good deal but if I hadn't foolishly thrown the box away I'd send it back. Set up didn't go as smooth as advertised, the on/off button is on the back of the unit instead of on the front where it would be more convenient, it's only warranted for 6 months, the ink is expensive and the cartriges are very low yeild. I called customer service about an installation problem and had a hard time reaching a human. When I was finally connected to a human they were hard to understand and couldn't resolve my problem. I finally got everthing working properly but compared to the Canon printers we've had, in the past, this printer is a disappointment and what's surprising is that we have both an HP all-in-one deskstop and an HP Spectre laptop that are excellent but I would't recommend this printer.