GE Profile Opal 2.0 XL with 1 Gallon Tank, Chewable Crunchable Countertop Nugget Ice Maker, Scoop included, 38 lbs in 24 hours, Pellet Ice Machine with WiFi & Smart Connected, Stainless Steel

I’ve seen too many companies operate like this lately, and GE seems to be following the same playbook. I ironically bought this from Amazon — and this ice maker isn’t cheap. On the outside it looks sleek, but inside it’s completely rotten: false warnings, random stops and starts, terrifying squeals, and general unreliability. Customer service was a complete disaster. I was just a month past the one-year warranty, and the representative refused to help, offered no solutions, and eventually hung up. No accountability, no concern — just cold corporate scripts protecting GE’s profits. This appliance is all style and no substance. Expensive, flashy, and fundamentally broken. If you value your time, or money, do not buy this. GE clearly cares more about profit than quality or customer experience. Amazon too? They haven't weighed in!

El producto no funciona , la bomba de agua no trabaja y sale la leyenda de add water ,

Quiet operating. Tasty ice. Simple to use The cleaning process is a bit complex but this makes ice within 10 minutes. It helps to have whole home water filtration for product longevity. Love the larger tank capacity as it makes refilling frequency less frequent. For a family of four we refill it about every two or three days

I love, love, love my Opal icemaker! It was expensive, but I saved up to buy one after I saw one at my friend's house. It is so neat! It makes the ice like you get in your drink at Sonic. It's tiny and crunchy and perfect for all my drinks. It is a little bit noisy, but it only runs until the ice bin is full, then it stops on its own. I imagine I could empty the bin into another container to keep in my freezer so I could have tons and tons of this great ice to use at a party. The bin on the icemaker doesn't hold a lot, so when the item description says it will make 38 pounds in 24 hours, I would HAVE to do that. The place where you pour in water (without the side tank) isn't very big and would only support filling the bin up about halfway. You need the side tank or you'll be filling it up every hour or so. I like that I can turn the light off or have it bright or dim. I haven't messed with the WiFi or voice control, so I can't speak to that. I don't know why anyone would give it fewer than 5 stars. Buy one! You'll like it.

WHEN THE ICE MAKER WORKS IT WAS GREAT. SUPER DISAPPOINTING THAT IT ONLY WORKED FOR ABOUT A MONTH AFTER PURCHASE. CUSTOMER SERVICE HAS BEEN A NIGHTMARE. THEY EXPECT YOU TO KEEP A HUGE BOX LYING AROUND THE HOUSE FOR AN INDEFINATE PERIOD OF TIME SO THAT YOU CAN SEND IT BACK TO THEM IN ITS ORIGINAL PACKAGING SO THEY WILL HONOUR THE WARRANTY. I AM ON THE HOOK FOR 'DAMAGES' THAT MIGHT HAPPEN WHEN I AM MAILING IT BACK TO THEM TO FIX IT. IT WEIGHS ALMOST 50 POUNDS. I CAN NOT FIND ANY LOCAL PLACE TO WARRANTY IT. NO ONE FIXES SMALL APPLIANCES ANY MORE. IT IS VERY NICE LOOKING, BUT WHAT THEY ARE DOING ON THE INSIDE OF IT, IT IS SUPER UNRELIABLE. THEY ALSO SHIPPED ME A DIFFERENT PRODUCT THAN THEY DELIVERED TO ME. THE INVOICE DOESN'T MATCH THE PRODUCT. I AM TRYING TO GET THAT FIXED BEFORE I SEND THEM ANYTHING. BRUTAL CUSTOMER SERVICE. DO NOT PURCHASE