KoziSense A18 3D Massage Chair Full Body, Zero Gravity SL-Track Shiatsu Massage Recliner Chair with Heat, AI Control, Body Scan and Calfrest Extension (Upgraded)

I bought this chair to help with herniated disc pain in my lower back and neck, and it has exceeded my expectations!!! It has provided pain relief and relaxation with its numerous different massage modes. The heating feature is outstanding, and melts away stress. The chair's mechanism is quiet and smooth, allowing for me to focus on its benefits, and its operation couldn't be easier with its option of either using the simple touchscreen, or by voice control...just tell it what massage you want and it does it! The fit and finish of the chair is great, with quality materials and excellent build quality. Setup was a breeze, consisting of removing its box, folding down the leg/feet extension, attaching the touchscreen and plugging it in. What truly sets Kozisense apart though is their customer service!!! I've been blown away with how responsive they've been when I needed assistance and had questions. They were very helpful and got back to me immediately, which is almost unheard of these days. I cannot say enough nice things about their support staff!!! I HIGHLY recommend Kozisense!

This chair has become my best friend. It looks beautiful. It was easy to wheel into the house. We unpackaged it at the front door and just rolled it up over the ledge and right into place. It has a ton of settings to choose from. It has a heating option too.! I had a really bad hip. I could hardly walk and I thought that I may end up having to have surgery and just about two weeks of sitting in my massage chair my hip is 95% better. The best purchase I’ve ever made.

We really like this chair!! It works right out of the box. The option for using the wireless charging pad or plugging your phone in is nice. There is also a small joystick that allows you to control page scrolling on your phone once connected via bluetooth. So your phone on the mount is easier to control. Haven't seen that in other chairs! The thai stretching setting is amazing!!!! But there are a few things that could be approved upon and why I gave 3 stars. First, the back heat is not on your back but outward toward your hips, but you can't feel it at all. The calf heat is nice but make sure you wear pants and not shorts, as it does get quite hot on bare skin. Second, connecting your phone through bluetooth we cannot get it to play music through the chair for some reason. Third, the shoulder area is quite tight for my husband who is very barrel chested. Lastly, I wish it had more options for massaging. The pad is a bit confusing to get to work for different settings and only a couple are labeled. All that said, its still a great chair especially for the price point since we got it on sale. Customer service did send a heating pad but it can't be used while massaging so defeats the purpose. Editing because customer service reached out. There are 2 settings for the bluetooth, connecting to the one that says AMY allows you to play music through the chair. :) They are also updating the heating pad, yay!! Ill update my review again when received. New edit: the company reached out and worked on a new heating pad attachment to test out and sent one. It works great! Honestly, the customer service is AMAZING!! They will do everything they can to make you happy with your purchase. We have zero regrets! I did see the review about the foot massage being horrible and please take it with a grain of salt. I have plantar faciitis and nerve damage in my feet from neuropathy. This makes my feet HIGHLY sensitive and painful all the time. If the foot massage hurt, I would absolutely say it. Could it be better? Sure. For me if you could lock the foot massager to your height during use, it would be better but its made to be adjustable for height and comfort. I just try to sit a little further down since I'm short, so I can feel it better on my feet. The inflation actually feels really good and help circulation. And NO I am not a paid reviewer. I value myself more than that. I review almost everything I buy because I appreciate honest reviews. If you notice, I also do not change my original reviews. I add to them if need be but never change my original opinion.

Very pleased with this chair, wonderful massage! I just received it today, quick delivery and no assembly required. Just for reference, I’m 5’9 and bought it for lower back pain. I was worried it wasn’t going to be powerful enough, It is perfect with intensity level set half way. My son helped me move it in, he is 6’q 220 and loved it as well, in fact he fell asleep in it. The reviews sold me as people had good things to say about the customer service response, here’s hoping I have no issues to need them.

Omg. I am in love with this chair! I have fibromyalgia and sometime it’s hard to make it through the day without everything just hurting. This chair is comfy, and most of all, has heat that is very soothing. It has a slew of settings so you can pin point exactly where you need a massage - mid, upper, lower back, legs. All of the above. And when I use it I have it on the most gentle of massages. My husband would probably prefer the strong setting. You can go between if you prefer. My other favorite setting is the compression. You can just have it squeeze if that’s better. Squeezes upper arms, legs, and forearms too. Bottoms of your feet are covered too. For the money this chair is a bargain! Oh! And spend the extra $20 to have it delivered to the room of your choice. This guy is very heavy. It almost didn’t fit in the standard doorway too, so maybe measure to be sure. Assembly was a breeze once it was out of the box.

Great chair. I have used a few massage chairs in the past. This one is by far the best with the different options heat or you can change the intensity the airbag pressure.

This chair works pretty well. It will sometimes not go as far down as it needs to go, but we’ve found that unplugging it resets it somehow. It was ready to go right out of the box. Everyone who sits in it loves it. There is no way to permanently turn the voice off, it is really loud. It’s definitely been a game changer for both me and my partner. When this one breaks I will probably invest in a better one. Happy searching!