Question 1

Why does one of my handsets have no sound at all?

Accepted Answer

Sorry for any inconvenience caused. But I still appreciate your buying these kids walkie talkies. Our walkie talkies for kids are inspected before leaving the factory. In normal cases, they will work well. The issue maybe because of the long distance transportation. It's not something we can control and this is a very rare question.
But please don’t worry. We attach great importance to your question and we will be responsible to address the issue.
Should you have any questions, please feel free to reach me out. We are willing to help you address the issue in the fastest and simplest way.

Question 2

How long would a set of standard Duracell batteries last? Asking because the last pair I bought (another model) lasted only 10 min!

Accepted Answer

Thank you for your purchase of kids walkie talkies. 
1)The battery life depends on the frequency and time of use, and the brand and type of battery varies considerably in quality. However, using rechargeable batteries will be more durable and environmentally friendly.
2)If you set your walkie-talkie to VOX mode (Hands free function), you can communicate directly with others without pressing any button. However, VOX mode will consume more power. 
3)If the walky talky is not used for a long time, please turn off the the walkie talkie and take out the battery. This can not only save power but also prolong the use time of the walky talky.

Most importantly, these boys toys are offered 2 YEARS REPLACEMENT. This is the best gift for children, fun, durable, and quality assurance.
Should you have any questions, please feel free to reach me out. We promise to address the issue for you in 6 hours.

Question 3

Are these durable? Other options provide for example a 1.2m drop durability but this promise isn't on these.

Accepted Answer

They have survived do far a 6 year old since Christmas

Question 4

What batteries do they use

Accepted Answer

Just need 3 AAA batteries, so you can enjoy the happy time with these kids walkie talkies, of course, rechargeable batteries is better.
Besides, our walkie talkies for kids have 2 YEARS MONEY BACK GUARANTEE or REPLACEMENT. And you will not have any economic loss. 
Any problems with the product, please contact us, and we will help you solve it as soon as possible. We LOVE our customers and we are committed to providing the best customer service. Please feel free to buy.

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