How does the lifetime replacement work?

It works beautifully. The only issue I had was I didn't realize it was a replacement so I had to find a pole. But the net is very sturdy and moves around very well in my small pond:)

Seller unresponsive to emails regarding the lifetime replacement. Does anyone have a way to contact this company directly?

Search for this better net --> ProTuff Pool Net for Cleaning - Unlimited Free Replacements

Our pool has pine trees by it. Is this fine enough to get the small brown pieces and pollen from the trees?

We sell a different Rake called the Crystal Pool Silt Rake. I recommend this for smaller particles like pollen. It's basically the same design with a different bag. You can access it via our shop.

Ok mine finally needs replacement. Can someone give me the contact info?

Sold by Bona Oferto. Here's a link to their seller profile. Expect you can contact them there. https://www.amazon.com/sp?_encoding=UTF8&asin=&isAmazonFulfilled=&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=&seller=AFBUU9NCV5K4Q&tab=&vasStoreID=

Crystal Pool Rake, Heavy Duty / /, Modern Brushed Aluminium Heat Treated Leaf Scoop - Easy Glide Low Drag Skimmer Scoop - Double Stitched Net Bag, Double Layer Long Life Basket Netting - Fast Scoop.

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