Does XREAL One support connection to all devices?

XREAL One requires a device with DisplayPort (DP) output for direct connection. Most newer devices (Mac, iPhone, etc.) support DP. However, some device manufacturers do not provide DP support, so when connecting the glasses, there may be no display.

How do I use XBOX, PS, Switch, and HDMI devices?

HDMI devices need a converter due to incompatible output. For XBOX, PS, and other HDMI devices, please contact XREAL to obtain the latest third-party tools. Switch can be connected using the XREAL Hub.

What should I do if I see content blurry as well as have a need for optical correction?

If you require optical correction, you can contact HONSVR to get customized lenses. Our lens solutions are designed to help reduce eye strain and discomfort caused by prolonged device use, , prioritizing your eye health and overall comfort.

What should I do if I encounter issues with XREAL One? Can XREAL One have more capabilities?

You can visit the website “xreal.com/ota/” to upgrade the firmware of the glasses. Firmware updates can unlock more features and provide ongoing optimization.

Can XREAL Beam Pro be used with XREAL One?

If you own a XREAL Beam Pro, to use it with XREAL One, please update XREAL Beam Pro to the latest system version and the latest “my glasses” version. After updating, you can connect and use them together.

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