igloohome Keybox 3 Smart Lock Box, Large Key Safe w/Airbnb Sync (iOS/Android) – Remotely Generate Bluetooth-Keys & Pin Codes Without Internet

Just received the Keybox 3 and went through the set up process. It does require a bit of reading, but not overly complicated. Once completed and set, it's an awesome product. You can send a code to a handy man or house cleaner from anywhere and they can enter house. Same for adult kids that you just aren't comfortable giving "anytime" access. Well done igloohome.

This lock box can be a little tricky at first, but once you understand how it works and how it connects to the internet, it really works well. The two different size door knob shackles made it possible to get the best fit for our front door lockset, which did not have a knob. It had a handle and a dead bolt, and a storm door, so it was important to get the lockbox to lay flat. Placing the bridge within 10 ft of the lockbox is the key to everything working. Although we were able to make it work 25 ft from the bridge, it wasn't always a stable connection. We also created multiple permanent pin codes so we could remotely switch as needed as we lived 4 hrs away. A great product, although they should bundle the bridge with the lock and the bridge should include a USB power supply and cable so you don't have to run to the store to buy one.

First, I didn't want to give a review until I was at least a couple of weeks in with this device. I purchased a couple of others including one from a well-known brand and they both were garbage. They Really didn't work at all. But this one is fantastic. It Does exactly what it says it's going to do and it's not hard to figure out at all. A surprise feature was that not only does it tell you what day and time someone opened the lock box but it also tells you when they closed it back which is very important. You can then tell if someone had the key out for an extended period of time and may have had the opportunity to copy it or something. It also survived hurricane Ida. I use it in my office which located in a part of the town that got severely flooded. Even the floors in our office were ruined. But this product stayed pretty dry. It was a little damp inside but it has a sponge device that soaks up any excess water that gets in. It Really didn't bother device at all. Excellent product!

Love the software, love the experience, love the utility. Two drawbacks - the manual is mediocre at best and there’s almost NO explanation as to how the system works (necessary so that you understand the limitations and usability of the product), and the box is just too big so that it interferes with closing of the door (especially if you close the door quickly). Might still buy the product again since it’s got no real competition that I can see.

For the first 18 months of use, I would have given this lock a 5-star rating. The app is pretty easy to use and it's great to be able to set permanent and temporary codes, get access logs, etc. BUT Last week the latch on the lock broke and I am informed by customer support that it cannot be replaced so I have to replace the entire lock. Mind you this lock was opened perhaps once a month since it was installed in August 2024, so less than 20 times. And the most critical mechanical part of the lock failed. Since the lock is out of warranty, there is no replacement. I was offered a 25% discount on the purchase of a new lock from the manufacturer but that's hardly worth it; we I said this, they increased the offer to 30% but that still is not enough of an acknowledgment that the lock failed early and badly. I am very disappointed in the reliability of the lock - there must be a manufacturing defect for such a heavy duty component to fail after such little use. And the manufacturer does not stand behind their product, so that tells me a lot too. There are many other options in this market - I would suggest looking at a different supplier. I have purchased from a different manufacturer and hope I have better reliability with the new lock.

I purchased a Keybox 3, which worked perfectly for over a year. However, it suddenly became unresponsive, and I could only unlock it using the USB-C port. After replacing the battery with no improvement, I contacted customer service. Following their analysis, they determined the issue was due to a faulty PCBA caused by moisture ingress. Although the product was out of warranty, which lasts one year, I was initially offered a 20% discount on a new unit. Instead, I requested a one-time courtesy replacement, which was approved by a supervisor. I also asked whether the replacement unit would be more reliable, and I was assured that it features updated technology that should prevent similar issues. Overall, I’m pleased with the resolution and grateful to be receiving a new device.

I have been using this lockbox for over 2 years, and it has worked fantastically! It's very easy to connect to Airbnb so that it automatically sends the codes to guests upon check-in. It's also straightforward to remotely set up access as needed (e.g., for cleaners or guests on platforms other than Airbnb), and you can specify the time frame during which the code works. The only minor issue I've encountered is that after 2 years, the cover of the lockbox, where the numbers are, has a plastic film that is getting frayed, making it harder to read the numbers being pressed.

Extraordinaire produit. Très bien fini, il semble très solide. L'installation est d'une grande simplicité. Aucune connexion internet n'est requise pour son fonctionnement ce qui en fait un produit vraiment à part. Il va vraiment me simplifier mes locations saisonnières. Je le conseille vivement.

I have to say this is the best Lock Box on the market. The igloohome Keybox is an excellent solution for securely storing keys while offering great flexibility and convenience. Setup was straightforward, and the mobile app makes it easy to generate Bluetooth keys and PIN codes remotely—perfect for Airbnb guests or family members. The best part is that it works without an internet connection, which adds an extra layer of reliability. The build quality is solid, with a spacious interior that easily fits multiple keys or access cards. I also appreciate the added security features, such as auto-locking and activity tracking through the app. Overall, this smart lock box has been a game-changer for managing access, and I highly recommend it to anyone looking for a secure and hassle-free key storage solution.

Súper útil Dejamos una llave siempre antes de ir de paseo O en la playa

Ist aber extrem robust, sehr schwer und wertig! Mechanisch kaum zu knacken..., Einrichtung mit iphone ging problemlos, ebenso sychronisierungen und vergabe neuer Zugangscodes. Wenn man also vermietet und nicht immer vor Ort ist, ist das eine gute Lösung..., es muss aber jemand vor Ort sein, der die neuen Codes synchronisiert.

This is a great product, definitely worth the money to make life easy. Setting up codes is simple. I use it with my Turo business and all my guests love it. I've used other boxes and all the guests do is complain. However it does not work in anyway remotely. Unless you redefine remote to be standing there with int in your hand.