---
product_id: 278394907
title: "Call Centers For Dummies"
price: "KD 10.87"
currency: KWD
in_stock: true
reviews_count: 5
url: https://www.desertcart.com.kw/products/278394907-call-centers-for-dummies
store_origin: KW
region: Kuwait
---

# Call Centers For Dummies

**Price:** KD 10.87
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** Call Centers For Dummies
- **How much does it cost?** KD 10.87 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.com.kw](https://www.desertcart.com.kw/products/278394907-call-centers-for-dummies)

## Best For

- Customers looking for quality international products

## Why This Product

- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Description

Buy Call Centers For Dummies by Bergevin, Real, Kinder, Afshan, Siegel, Winston, Simpson, Bruce online on desertcart.ae at best prices. ✓ Fast and free shipping ✓ free returns ✓ cash on delivery available on eligible purchase.

Review: Absolutly out of date. It does not shows the technological revolution call center has experieced. Neither talks about kpis.
Review: Perfect - thanks.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Best Sellers Rank | #93,830 in Books ( See Top 100 in Books ) #310 in Sales & Selling #418 in Human Resources #1,340 in Business Processes & Infrastructure |
| Customer reviews | 4.6 4.6 out of 5 stars (104) |
| Dimensions  | 18.73 x 2.21 x 23.5 cm |
| Edition  | 2nd |
| ISBN-10  | 0470677430 |
| ISBN-13  | 978-0470677438 |
| Item weight  | 1.05 Kilograms |
| Language  | English |
| Print length  | 384 pages |
| Publication date  | 17 September 2010 |
| Publisher  | For Dummies |

## Images

![Call Centers For Dummies - Image 1](https://m.media-amazon.com/images/I/31GN-zQUOiL.jpg)
![Call Centers For Dummies - Image 2](https://m.media-amazon.com/images/I/41FLIlkx1SS.jpg)
![Call Centers For Dummies - Image 3](https://m.media-amazon.com/images/I/41ulKJoYvRS.jpg)
![Call Centers For Dummies - Image 4](https://m.media-amazon.com/images/I/41wn7Y6LnRL.jpg)
![Call Centers For Dummies - Image 5](https://m.media-amazon.com/images/I/51IypjFieSL.jpg)

## Customer Reviews

### ⭐ Review
*by V***A on 24 April 2020*

Absolutly out of date. It does not shows the technological revolution call center has experieced. Neither talks about kpis.

### ⭐⭐⭐⭐⭐ Review
*by L***N on 10 August 2017*

Perfect - thanks.

### ⭐⭐⭐⭐⭐ Review
*by D***N on 12 November 2012*

I have been working in centers for 15 years and every new center I start, I buy a few copies of this book for my team. The 'dummies' format makes it a very easy read and Real does a great job in making this book relevant for all types of call centers. Even if you are experienced or new to the industry, you need this book in your library.

## Frequently Bought Together

- Call Centers For Dummies
- Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience
- Call Center Rocket Science: 110 Tips to Creating a World Class Customer Service Organization

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*Product available on Desertcart Kuwait*
*Store origin: KW*
*Last updated: 2026-02-22*