One of my earbuds has a lower volume, how to solve this?

You can try to clean the dust protective filter of the earbuds with cotton swabs or just paper towels.(Package comes with cleaning cotton swab.)

How to get better wearing experience？

1. Identify the left and right earbuds. 2. Choose the ear tips and ear hooks that fit your ears the best. If you couldn't use the ear hook, please choose the one without the wing.(Pckage include 4 sized (XS/S/M/L) ear tips and 3 sized (S/M/L) ear hooks 3. Insert the earbuds into the canal of your ears, the ear hook should also be inserted into the upper canal of your ears. 4. Turn and find the most comfortable position.

The headphones can't be charged, and continue to play music when put in the case. How to solve it?

According to your description, I'm sorry it might be the problem with the 2 contacts on earbuds, we recommend that you follow the steps in the video to clean the charging pins (if there is alcohol, recommended use a cleaning cotton swab dipped amount of alcohol to clean) Note: Continue to play music when put in the case is also maybe caused by the earbuds and the charging case are not in full contact. Recommended placed earbuds in the charging case after cleaning charging pins and pressed a few times.

How to reset earfun free pro 2？

1. Place both earbuds into the charging case; 2. Keep the charging case open, then touch and hold the button on each earbud at the same time for at least 10s until they flash alternately in blue and white then earbuds have been reset successfully; 3. Delete the old connection from the Bluetooth device and reconnect "EarFun Free Pro 2".

Control Method	Touch
Controller Type	Touch
Control Type	Media Control
Unit Count	1 Count
Cable Length	588 Inches
Item Weight	38 Grams
Wireless Technology	Bluetooth
Connectivity Technology	Wireless, Bluetooth
Frequency Range	2.402GHz - 2.48GHz
Audio Driver Size	6 Millimeters
Noise Control	Active Noise Cancellation
Headphone Folding Features	In Ear
Earpiece Shape	Rounded
Headphones Ear Placement	In Ear
Style Name	Modern
Theme	Video Game
Color	Brown Black
Battery Average Life	6 Hours
Battery Charge Time	1 Hour
Water Resistance Level	Water Resistant
Is Electric	Yes
Number of Power Levels	1
Antenna Location	Calling, Gaming
Compatible Devices	Bluetooth-enabled devices
Cable Features	Included USB-C Charging Cable
Additional Features	The World's Lightest and Smallest Hybrid Active Noise Cancelling Earbuds, Hybrid Active Noise Cancellation up to 40dB, Enhanced 6-microphone Call Technology for crystal call, Superior Sound with 6mm Titanium Diaphragm Dynamic Driver. Low latency mode, Wireless earbuds and USB-C quick charging, smart control, Transparency Mode, Intelligent Voice Assistant, sports-and-exercise, wireless earbuds for iPhone; Bluetooth earbuds waterproof; Bluetooth earbuds with mic.
Enclosure Material	Silicone, Plastic, Metal
Specific Uses For Product	Movies and Gaming

EarFun Free Pro 2 Wireless Earbuds, Hybrid Active Noise Cancelling Earbuds, Bluetooth 5.2 Earbud with 6 Mics, Stereo Sound Deep Bass in-Ear Headphones, Earphones Game Mode, Wireless Charging, Black

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