Does this headset Compatible with Genesis pure cloud?

Yes, you will be able to listen and talk through calls without issues. As for Remote Call Control to answer/end/mute calls directly from the headset, it will depend on the version of the softphone. In this case, RCC will work with Genesys PureCloud while having the Plantronics hub installed (available on our Poly site under support). For more details on the required setup, please access our Headset Supported Softphones article available on our website. If you have any additional concerns, please do not hesitate to contact our Customer Care Team at 800-985-9815

Am I able connect to my Macbook bluetooth without plugging in the adapter? And if so, does that impact the audio quality?

I've used the headset with two different MacBook Pro's -- An early 2015 Pro and a 2021 model. Seems to work fine with both, no degradation in audio quality. I also used with with a Windows 10 box and cell phone (work and home). Only issue I do notice is that it will sometimes connect to multiple systems. When it connect to the phone as well as one of my computers, the phone mutes it. Took me a little while to figure out why I wasn't getting audio in/out.

Will the headset work with the plantronics 203079-01 base? My older headset broke and I wanted to just buy the new headset and use the old base.

Hi, yes, the charging stand with part number 203079-01 is compatible with both Poly Voyager Focus 2 as well as Voyager 4320 UC.

Will the usb-c adapter work on an ipad pro?

No, the USB-c works with Windows or Mac OS.

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🎧 Elevate Your Work Calls with Style and Clarity!

ALL DAY COMFORT - Designed for extended wear with a lightweight build and adjustable padded headband.
VERSATILE USAGE - Switch between wireless and wired modes for ultimate flexibility in any work environment.
HYBRID WORK READY - Perfectly tailored for the modern professional balancing home and office calls.
SEAMLESS CONNECTIVITY - Effortlessly connect to your PC, Mac, or mobile devices with Bluetooth 5.2 and USB-A adapter.
CRYSTAL CLEAR CONVERSATIONS - Experience unparalleled audio clarity with advanced noise-canceling technology.

The Poly Voyager 4320 UC Wireless Headset combines cutting-edge noise-canceling technology with versatile connectivity options, making it the ideal choice for hybrid workers. With a robust battery life of 24 hours and a comfortable design, this headset ensures you stay connected and focused, whether at home or in the office.

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Controller Type	Bluetooth, USB
Control Type	Media Control
Unit Count	1.0 Count
Frequency Range	20 Hz - 20,000 Hz
Impedance	32 Ohm
Noise Control	Sound Isolation
Headphone Folding Features	Over Ear
Earpiece Shape	Angular; Over Ear
Style Name	Headset
Color	Black
Battery Average Life	24 Hour
Battery Charge Time	1.6 Hour
Wireless Technology	Bluetooth
Bluetooth Version	5.2
Connectivity Technology	USB, Bluetooth 5.2
Headphone Jack	USB
Antenna Location	Calling
Compatible Devices	Laptops, Desktops, Cellphones
Cable Features	Without Cable
Additional Features	Fast Charging
Enclosure Material	Polyurethane (PU), Metal
Specific Uses For Product	Home

Poly - Voyager 4320 UC Wireless Headset (Plantronics) - Headphones with Boom Mic - Connect to PC/Mac via USB-A Bluetooth Adapter, Cell Phone via Bluetooth - Works with Teams, Zoom & More

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