---
product_id: 726492222
title: "Managing Customer Experience and Relationships: A Strategic Framework"
price: "KD 62.99"
currency: KWD
in_stock: false
reviews_count: 5
url: https://www.desertcart.com.kw/products/726492222-managing-customer-experience-and-relationships-a-strategic-framework
store_origin: KW
region: Kuwait
---

# Managing Customer Experience and Relationships: A Strategic Framework

**Price:** KD 62.99
**Availability:** ❌ Out of Stock

## Quick Answers

- **What is this?** Managing Customer Experience and Relationships: A Strategic Framework
- **How much does it cost?** KD 62.99 with free shipping
- **Is it available?** Currently out of stock
- **Where can I buy it?** [www.desertcart.com.kw](https://www.desertcart.com.kw/products/726492222-managing-customer-experience-and-relationships-a-strategic-framework)

## Best For

- Customers looking for quality international products

## Why This Product

- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Description

desertcart.in - Buy Managing Customer Experience and Relationships: A Strategic Framework book online at best prices in India on desertcart.in. Read Managing Customer Experience and Relationships: A Strategic Framework book reviews & author details and more at desertcart.in. Free delivery on qualified orders.

Review: El libro llegó antes de lo esperado. Respecto al contenido está genial, es una actualización de ediciones pasadas en donde se agregan nuevos aspectos del CX y los nuevos canales de comunicación. Totalmente recomendado.
Review: The book was in great condition and shipped super fast, i’m renting it for my college course so I am very pleased.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Customer Reviews | 4.5 4.5 out of 5 stars (59) |
| Dimensions  | 17.53 x 4.06 x 23.37 cm |
| Edition  | 3rd |
| ISBN-10  | 1119236258 |
| ISBN-13  | 978-1119236252 |
| Item Weight  | 1 kg 130 g |
| Language  | English |
| Print length  | 624 pages |
| Publication date  | 23 December 2016 |
| Publisher  | John Wiley & Sons |

## Images

![Managing Customer Experience and Relationships: A Strategic Framework - Image 1](https://m.media-amazon.com/images/I/517+F8Nj3yL.jpg)
![Managing Customer Experience and Relationships: A Strategic Framework - Image 2](https://m.media-amazon.com/images/I/51TixtLyfiL.jpg)
![Managing Customer Experience and Relationships: A Strategic Framework - Image 3](https://m.media-amazon.com/images/I/81nZfpuE1DL.jpg)
![Managing Customer Experience and Relationships: A Strategic Framework - Image 4](https://m.media-amazon.com/images/I/912rQLO4dFL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Review
*by L***O on 11 September 2019*

El libro llegó antes de lo esperado. Respecto al contenido está genial, es una actualización de ediciones pasadas en donde se agregan nuevos aspectos del CX y los nuevos canales de comunicación. Totalmente recomendado.

### ⭐⭐⭐⭐⭐ Review
*by A***E on 21 January 2021*

The book was in great condition and shipped super fast, i’m renting it for my college course so I am very pleased.

### ⭐⭐⭐⭐⭐ Review
*by C***O on 24 January 2019*

I primi nella storia ad affermare ad alta voce la disruption che il CRM avrebbe provocato nel business. Una bibbia da tenersi sul comodino.

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**Shop now:** [https://www.desertcart.com.kw/products/726492222-managing-customer-experience-and-relationships-a-strategic-framework](https://www.desertcart.com.kw/products/726492222-managing-customer-experience-and-relationships-a-strategic-framework)

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*Product available on Desertcart Kuwait*
*Store origin: KW*
*Last updated: 2026-02-09*