PURPLE LEAF 12' X 20' Outdoor Hardtop Gazebo for Patio Galvanized Steel Double Roof Permanent Canopy Teak Finish Coated Aluminum Frame Pavilion Gazebo with Netting

This gazebo is high quality and went together easily. A lot of parts and a lot of steps and takes at least two people most of the time to assemble, but directions were really good. We were missing no parts. One of the boxes came damaged (that was on FedEx) but Purple Leaf sent new box right away so we could continue. I have to say Purple Leaf customer support was the best! They emailed me so many times to offer support, checking to see if install went well and to make sure we were overall happy. You rarely see that kind of support anymore!

This has been mixed bad and good experience, we received our pergola on time but it took us month before we installed it because of on going backyard renovation, during the waiting period other amazon vendors offer the same product for $600 less, so asked purple leaves for price parity or return for our full refundBoth suggestions was rejected, then a customer service contacted us and offered 20% refund which sounds fair and did make us happy,the product is great, we finally got it installed, its beautiful,and great quality, customer service are very professional and willing to help,

I want to be completely transparent on this review. I did indeed have a little difficulty on the front end with this purchase, because it did not show up on the time promised. After speaking with Purple leaf, I do not believe it is their fault. I believe it’s FedEx fault. Jennifer at Purple Leaf has bent over backwards to help resolve my issue, therefore resulting in this 5 star review, and canceling the 2 star review that I had previously left

Hundreds of pieces come together to make awesome gazebo. All pieces were there, and well labeled.

Excellent product, but difficult to assemble. The instructions are picture-based only, making part alignment hard to interpret at a glance. Note that the aluminum is very thin throughout the entire product. Not all roofing holes are aligned. Would I buy again, knowing what I know now? Maybe, if the cons were improved, definitely.

This gazebo is awesome ! Love it . Strong , made very well . You need two people and the instructions are easy . Thank you so beautiful.

Quality product, instructions could be a bit challenging for some DIY, customer support is great, you will need 2 people but it’s easier with 3 to assemble. It will take at least 2 full days depending on size of the gazebo. I purchased a 12 x20, people have about 20 hours into it, very happy with the product!

We received the gazebo about a week after ordering it. It came in 5 boxes. The company did send an email letting us know it was coming and how many boxes we could expect. Once it arrived, we went through every box and inventoried the contents. Nothing was bent, everything was there. We then grouped all of the screws and parts into individual plastic containers. I put a piece of tape on top of each container and marked with a sharpie what was in it; ex: #7 screws, #S, etc. This made it so much easier once we started to put it together.My husband (72) and myself (65) put it together. It took about 22 hours over 4 days from the first inventory to anchoring it onto the deck. We didn't rush it, just worked on it in groups of time. Hubby put the posts together in the garage (it was raining that day) and there was only one hiccup. One of the screws wouldn't fit into the hole as the hole had been drilled about 1/8 inch off. He redrilled it. The next day, we took the posts out to the deck and using ladders, we were able to connect it. Putting the very top tier on was a bit tricky, but I stood on the second to top rung of the ladder in the middle, and held it up while he connected and screwed it to the sides.We knew the roof would be a long day and it was. I was on the inside ladder under the roof, he was on the outside one. It wasn't hard, just a lot of parts and screws, and lining up everything. The Z clips would fall off if you didn't wiggle it in perfectly on the first try, so off the ladder one of us would go and re-connect. But all the screws and holes lined up just fine, do remember not to tighten anything until it's all done, especially the middle beam. We found that when putting the first middle pieces on, it helped to hold the first piece in with a #5, then put the second piece on top. Otherwise the two middle pieces would slide around when trying to overlap.Once done, hubby went under our deck and put up thick pieces of wood between the joists for extra support. He then used 3 inch lag screws to anchor it to the deck. Hopefully it will stand up to the winter winds we get up here. We'll see.We do have a lot of trees in our yard, and after watching a few videos regarding the gutters getting clogged and having to use a screwdriver to remove the debris, I decided to run screening along the top. I purchased 2-inch sticky screen repair (it comes in rolls) and ran that all along the top where the roof meets the gutter. Water can still get in, but the leaves and other debris won't. As you can see from the photos, pollen from the trees is already starting to get on the roof.All in all, it seems like a well built gazebo. The netting is very nice, the roof seems sturdy. We're very pleased with it.