MSI Stealth 16 AI Studio 16” 240Hz QHD+ Gaming Laptop: Intel Core Ultra 9, NVIDIA Geforce RTX 4060, 32GB DDR5, 1TB NVMe SSD, Thunderbolt 4, Cooler Boost Trinity+, Win 11 PRO: Star Blue A1VFG-028US

High price tag, but definitely a upgrade from the used Dell laptop I had for 10 years that I picked up for $150 lol..hoping I can make this last hundreds of hours of use for at least 5-10 years.I wish this had more than one USB port, instead of the two usb-c ports, which seem slow/cheap, but maybe it's my hardware I'm using.MSI is a quality brand though and so happy to finally have a powerful gaming/processing laptop.

Recently purchase this laptop to replace my old GS65 Stealth I purchase in 2019 which was by far the best laptop I have ever owned,. The new AI stealth arrived with a dead pixel right in the middle of the screen the second I turned it on. Not sure if bad quality control or careless Amazon employees tossing it around in shipment. Was really disappointed and I desperately needed the laptop for work and now have to deal with the refund process and ordering a new one which will take likely weeks. =( =(Other observations at first glace:Laptop is a little thicker and heavier than my old MSI Stealth and screen is more square than widescreen like my old stealth , which I liked more.The trackpad is HUGE and yet the keyboard and keys are smaller with the addition of the number pad which I feel I will never use and feels cramped..I always disliked the Steelseries RGB software and configuring the colors etc of the keyboard is really not intuitive at all... but that's no fault of MSI.From my few hours of using it, its seems to get very hot and I didn't game or do anything demand. My old MSI GS65 eventually died from heat so this has me worried already. Worrying.Im not really sure what the "AI" does if anything. I don't need my laptop to do AI. I just need to to do email, surf the internet, watch TV and casual gaming when I am not working which I what I bought it for. Seems like a gimmick with the recent AI craze.. maybe I am wrong.It is very nice looking piece of tech, very cool backlit stealth logo and I do like the blue color.. though some may not. It does seem solid and well built and not plastic. I had no problem with finger prints that others bitched about.It comes with very little bloatware which is a real plus.I tried to log into MSI center and get support but the program kept saying no internet.. When I have an extremely fast fiber optic connection, gig router and was able to browse. Not sure what's up with that. That doesn't bode well.I also dislike windows 11 but it is what it is. This comes with Window Pro which is good and I haven't seen many othe laptops that offfer that.I dunno... for $1800 I kinda expected more and this experience with the screen left me very disappointed and in a pinch. I might give chance and re-order..maybe just a fluke with the screen? The really high temperature is a concern. Likely will look at another brand.Bummer....

Item is Overpriced and was Not Delivered. Seller is Unreliable because they took payment and did not ship the item.

Good parts: [see Bad Tech Support below]Bright 16" with QHD resolution and fast refresh. Text is not too small like it might be with 4K, and the pixel density is actually greater than my larger external 4k monitor. I wondered whether I needed to wait to order with a better GPU, but as is I can get 70fps gaming without adjusting any settings. That is fine for me and GPU upgrades are super expensive. Not worth it for me.The AI in the name is because this computer as an NPU, or Neural Processing Unit. I thought Windows would be able to use this, but it cannot and never will. The NPU falls far short of Microsoft’s specs for an AI PC, so the name means nothing.I like how you can easily change color modes for the screen. Gaming mode is quite vivid. Office mode is more bland, but like most laptops. There is even an Adobe mode for creators. Everything is very crisp and fonts look printed. I like that the screen is taller and a little more square than my old laptop. That is matched by an extremely large track pad that works great.The keyboard has an odd gaming font and backlit in rotating green and blue. You can turn the backlight off.If the MSI Prestige Ultra were already available in the configuration I needed, I would have ordered that instead. The Prestige has an additional advantage in that the ports are in the back, which allows connection without desktop clutter.I like that it has a traditional power brick because it can charge without using up one of the USB ports. There is a [FAKE] Thunderbolt port, a normal USB C and a USB A support. I like that it also has built-in Ethernet and HDMI ports and a small card reader.I am not much of a gamer, but use this for software development and ordered this to get my hands on Intel's latest chipset along with an NVidia GPU since I need to have access to them for development. For AI development, the integrated Neural Processing Unit (NPU) will be useful I can test with both the NPU and the GPU. Though the NPU doesn't matter to most buyers now, it will in the future when enough of these are deployed and Windows and apps start offering features that require an NPU.The included 1TB SSD is too small for me, but it is easy to take off the back and install an additional SSD. The slot is there, so with a plus shaped screwdriver and a guitar pick, you can look inside and upgrade the memory and storage. [Update: I did install the additional 2T SSD, and it was as easy as I thought]I'm worried a bit about power efficiency when not gaming, but the fan is mostly off and it has Silent Mode as a User Scenario in the MSI app. Silent mode works.Bad tech support:You can call tech support 24 hours a day. Either you will get lucky and they will answer right away, or you can press 1 to get a call back and the system will disconnect you immediately and not schedule a call-back. If you do get a person, there is a 50% chance they won't be able to hear you and you can start over. When they can hear you, you get people who have no access to this computer and have never seen one, and say they are unable to provide feedback to MSI. The issue will always be the user's fault, and they will have you doing time consuming resets and reinstalling the BIOS. The main thing they will not do is solve your problem. You can also chat with support, and you get a real human who tries hard but is working under the constraint of knowing nothing about this computer.My problems were with the webcam, Thunderbolt port, and USB charging. None of these seemed to work. In each case, the advice they gave me was completely wrong and I had to go to the MSI forums to post my issue and wait several days for one of the super-useful savants to post an answer. I bought an external web-cam , and learned that Windows 11 supports Thunderbolt as "USB4", so nothing will show up as Thunderbolt but you will still get full speed, and that you must use the provided non-USB charger unless you can find a USB charger that provides > 150W to a single device. Support had no clue, and still has no clue, about any of this.