Telling Training's Story: Evaluation Made Simple, Credible, and Effective

This is a great book. It clearly describes a training evaluation methodology in enough step-by-step detail to be able to turn around and apply it after reading the book. In addition to describing specific examples of the method's use during the book, there are also four case studies at the end...this helped me see ways to apply this method from a variety of angles. The method seems straight-forward and practical, and the book is reader-friendly. I've already recommended this to others.

A good insight on how to evaluate a training program using a qualitative approach. User friendly. If you are tired of doing the traditional quantitative evaluation, try this one!

Many factors influence whether training succeeds in providing employees with a new tool or skill. Robert O. Brinkerhoff explains how to evaluate the success of your training programs and shows you how to distinguish between well functioning areas and those that need improvement. The book explains the "success case method" of evaluating training. Brinkerhoff presents real-world case studies to show how various companies used the program and explores the results. getAbstract recommends this book to trainers and to organizations that want a process for proving the value of training.

This book is an excellent hands on guide to put new measures into place in a practical way. It is a very straightforward book to follow and the suggested samples and templates can be implemented really easily.

The book gives concrete and practical examples on how to run training impacts evaluation. It makes me want to try the Success Case Method.

Brings to the topic of training evaluation what Robert Mager brought to training design. An extremely lucid read about the author's why-didn't-anybody-think-of-this-before "Success Case Method" of training evaluation. Shows how traditional "Training ROI" methods are not only impractical, but wrongheaded in trying to isolate training impact from the work environment. Offers a fast track alternative that helps you improve your training as you prove it, and team better with the business issue owners whose support you require. Not an academic tome, this is a real "how to do it" manual that provides everything you need to know to evaluate your own training projects, illustrated by real case study examples.

The best overall explanation and analysis of the Success Case Method. Clear and straightforward, it is an invaluable guide. Highly recommended.

Well written and good case examples! One of the few well-researched and well-written books on the topic of training measurement and evaluation.

I have just finished reading Robert O. Brinkerhoff's 2006 book, Telling Training's Story. This book focuses on the 'Success Case Method' to evaluate and assess the impact and effectiveness of training. I think it's an interesting method which seeks to survey and analyse the experience of learning participants against a number of important factors, included in these are; The effectiveness if the training function. The role and contribution of line managers. The working of systems and processes. Contribution and support of line management. What immediately struck me about this approach was the invaluable contribution it could make as an audit or assessment tool of any existing or current developmental system to see where the strengths and weaknesses lie. Following this an action plan for rectification or targets for focus could and should be developed. In this context I can really see this being a valuable method and process. Longer term however it seems to me that the process is unnecessarily complex and I know exactly the response that would be encountered from certain stakeholders in most organisations if it were persisted with. As a starting analysis point and review of the Training and Development function I think it's excellent, as an ongoing strategy it is top heavy and unnecessarily bureaucratic when compared for instance to the Kearns strategy.