Frequently Asked Questions 1. What temperature does this product reach? -Maximum temperature is about 140°F (60°C) when set to “Hi”. This temperature is measured in the laboratory. The actual temperature varies with the air temperature and the individual difference. 2. How to set the automatic shutdown? -All our heating pad is automatically closed and you do not need to take any action. 3. How to get moist heat from this heating pad? -a. Gently dab/pat one side of the Pad with a wet sponge/cloth or use a spray bottle to apply a fine mist. -b. Make sure the Control Connector or Pad Connector is not sprayed or dampened. -c. Place the moistened side of the Pad on top of the body. -d. Don't put the pad soaked. 4. If the item is defective after a month, can I return it to ? - only takes a month after purchase to accept the return item. So please try to contact the seller or send a email to [email protected], our products have life time warranty. Product Features Extra-Large 18” x 25” Pad: Perfect for your neck and shoulders, as well as back, abdomen and legsUltra-soft Flannel: Gentle, machine-washable microplush feels soft and comforting on your skin.2-Hour Auto Shut-Off: Setting just in case you were deeply relaxed or asleep during use.10ft Extra-Long Cord: Makes it easier to use from the comfort of your bed or favorite chair.Machine Washable: Machine Washable for easy care, keeping the pad as beautiful as new.Life time warranty: Return warranty plus ETL Certification and friendly customer service provide the highest customer satisfaction.
S**4
Great heating pad for shoulder and neck area
This is a great heating pad to relieve minor pain in neck and shoulder area. My wide uses often as she spends most of her day standing but looking down. I find that it gets quite warm and use the lowest setting only.
M**F
Easy Comfort
I love this heating pad, Fits perfectly around my shoulders and up the back of my neck. All the areas that the tension builds. If you try it just one time....you will be hook on it too! With the snap it holds it in place and does not slid around or down your back. Just a perfect item to have.
G**3
Good buy
Happy with the heating pad. Contours to my neck/shoulder area nicely and doesn’t shut off which I like.
J**D
Soft and comfortable
Love that this covers my shoulders and neck completely! Very comfortable and helps reduce the pain. Love it.
K**M
Sent it back
Doesn't get hot
K**I
This is an awesome heating pad!!
I love this heating pad. It has quickly become my new best friend.
M**.
cheap
cheap
K**S
Good sized. Great product
Great size. Good product.
Trustpilot
4 days ago
1 month ago
