SimpleSENCE Water Leak and Freeze Detector, Smart WiFi Water and Freeze Sensor with Audible Alarm and Text & E-Mail Notification. Continuous Monitoring for Your Home and Investment Property (1 Pack).

I am writing a review today on June 14, 2021 basing my evaluation of this product overall since I first purchased this on May 29, 2019 to protect my newly built home's conditioned crawlspace where the irrigation flush controls happened to be placed. I looked at many options at the time as the irrigation flush valves had leaked 2x and caused extensive damage where the builders had to replace the whole side crawlspace walls TWICE due to wet ruined insulation $$$-time-fustration- potenial mold.,,,,,the simplesence fit my requirements, small, long battery life (changed it after 2 years with 78% battery power left just as a routine. It required no 110 wiring, was portable, and WORKS. I have read compaints of the sound signal is not loud enough......if you were not home you wouldnt hear it or the running water either.....depend on your internet/phone to alert your and it is perfectly fine for me as that is more dependable than an alarm sound. Additionally you can have it alert you on text or on email, to double layer the safety, it also alerts my wifes phone text and email as well by simply adding another contact.It not only will alert you of an incident but also if the incidient is resolved. And if that is not enough, it sends a message approx. every day or day and a half to show that your device is communication directly with you for additional peace of mind that it is working. all of this means protection AND peace of mind !!!Very simple also to set up and you get a real human to answer support questions.After 2 years of use, I had concerns regarding daily communications,,,,,,,simple sence support (Michael) was as pleasant as he could be and help resolve my problem, mind you this has been 2 years......so time tells on everything from people to products. Over all this time, the support I got and resolution to my problem was very satisfying to me and I plan to order more units soon now that the house is getting older. This is really a good company and has my trust and business because it confidently protects me and gives me great peace of mind, all for a very more than reasonable price. Bruce in Richmond VA

After struggling with terrible software and hardware in my prior leak detector, I purchased 4 of these units. They are very easy to set up and add to a wi-fi network. Software is totally without bells and whistles but does what it needs to and is very easy to use and because it is simple, it is robust. The units do not require external power (they work on 2 aaa batteries which are supposed to last a year and the app tells you how much battery is left. Each unit is small (about the size of a wireless mouse) and is easy to place. So far, has worked well when tested. I have not yet had any actual leaks (fortunately) to know how it works for real, but no false alarms (more than I can say for my last awful poorly designed leak detection unit). Can't rate tech support because I did not need it. Instructions are clear and easy.

Water leaks in any home can be totally destructive and require much time, energy, and money to repair. In a typical home with many different potential sources of leaks, it really is nice to have a way to monitor for leaks.I had in the past bought stand-alone units that would just emit a loud beep if they sense water. That's OK but are of limited use in a larger home and of no use at all if you're not home.These units connect easily to your home WiFi and will send both an E-Mail message and a text message when a leak is detected. You do not need to pay for any subscription or ongoing service plan for E-Mail and text alerts. That is BIG.I bought the 5-pack. I put two of them near my sump pumps, one at my water heater, one at my washing machine, and one near a stand-up freezer. Setting them up is a breeze. They connect easily with WiFi and work very well. I ran the manual test (without water) and the alert went out instantly. I also tried a test with water and it sensed water exactly as it should. One of them sensed water a few weeks later when my sump pump failed and that was wonderful.The negative points are:1) The audible alarm is next to useless. It really isn't needed as long as you have your phone with you, but why bother putting it in there if it cannot be heard? I understand that it can't be very loud due to the size of the unit and the battery consumption, but it seems a bit misleading when they advertise it as having a loud alert.2) The battery should be easier to replace. The good news is that the battery should last a year, plus you can monitor battery level in the app, and it should alert you when the battery level is low. However replacing the battery requires unscrewing an access door to get to it. Seems like it could be made easier.3) They are available in a single pack, 3-pack and 5-pack, yet there is no discount for purchasing the 5-pack. At $50 each, they could offer a discount for purchasing the larger bundles.

The setup was fairly easy and it seemed ok for a few weeks then I started getting notifications that t was offline. I changed the batteries and it got very hot and wouldn’t work at all. Had to return it and ordered a different product.

I bought a set of 5 of these sensors. I installed their SimpleScence software on my Android phone. Setup of each device was very easy. The sensors can alert one or more people via sms and email as well as sound an audible alarm. You can check sensor status in the SimpleSence application. Each of the units seem to check in every 24 hours; this check-in gives some reassurance that the sensor is alive and working.