Top Loading Water Cooler Dispenser - Hot & Cold Water, Child Safety Lock, Innovative Slim Design, Holds 3 or 5 Gallon Bottles - UL Listed

This unit replaced an old GE unit that "appeared" to have begun leaking on us. In retrospect, it may have been more a cracked bottle cap issue that was letting air into the bottle allowing water to leak out. When we first got this unit, water "appeared" to leak from the unit as well. So I ordered some replacement bottle caps through eBay (what? Amazon doesn't carry any?), and that resolved the leakage issue. The unit works great though we don't use the cooling section, only the hot water section. It produces great hot water, sufficient for beverages and "Cup Noodles". I prefer the top loading feature over the bottom loading as water flow isn't dependent on electricity in case of a power outage, nor are we tied to the pump flow rate or pump noise, a common complaint with bottom loading units. Since we don't have kids that we are concerned about getting burned with the hot water, I put clear packing tape over the "safety" button on the hot water control to hold it down and now have one handed operation. I couldn't do that with the GE unit’s twist safety feature. The unit is good for filling thinner containers with hot water (it’s hard to add water to medium to larger pans from the unit due to the proximity of the cool dispenser control). We have a very good under sink filter with a dedicated filtered water faucet and use that for cold drinking water and refilling the 5-gallon bottle for instant hot water. We opted not for an undersink instant hot water generator due to the higher cost, limited undersink space, installation process and higher risk of an accidental undersink leak (we had a very expensive house flood due to an accidental disconnect under that sink in the past). This unit fit the bill. From an esthetic perspective, it would be nice if they offered it also in a “stainless steel” paint version which would fit better in with our kitchen décor.

I go through a ton of water in a day, and am not a huge fan of tap water, which means about 10 jugs of water at a time sitting around my house. Which also leads to the problem of making sure I have water jugs in the fridge so they are cold, which has not always happened, hence the reason I decided to try out the Avalon Hot/Cold Top Loading Water Cooler!! I have been wanting a water cooler for a while now and finally decided to go ahead and get one. These take 3 or 5 gallon jugs which sit on the machine perfectly, and of course the water lasts a lot longer than gallon jugs. When the item arrives, you are pretty much ready to use it, place your water jug on the top, let the water bubble out and fill the tank, plug the cooler in and turn on the switch. The first time I used this, I went back an hour later to test the water, and it was VERY cold, love it! To get the water itself out, all you need to do is place the cup against the tab and the water comes right out, so easy to do, and can be done one handed. There is also a hot water dispenser on this cooler but I have not tried it out yet.. If you decide you want to use the hot water, there is a separate switch on the back to turn on for just hot water. If you would like to mount the water cooler, it does come with hardware for you to do this. I did not use it, I just placed the water cooler in a cooler in my kitchen. I will say I was not a huge fan of the shipping and packaging, and did need to order a replacement, but it was sent out in a few days. I would recommend more protection during shipment. However, I am rating the product in this review, not shipment. Overall, I am VERY happy with this product. It works very well, gives me cold water, saves room, and is very easy to use. I received this product at a discount in exchange for my honest opinion

Bought this in May of 2023 for use at a small office. It's now April of 2024 and the unit leaked out all over the carpet at work and now we have water stains and an unusable water cooler. I checked it to make sure it wasn't a faulty tank of water, and it is not. When it was working it did a great job of keeping the water cold or hot, but to have it less than a year and to have it leaking is unacceptable to me. My office only has 5 people using this unit and we're not all big water drinkers so it was surprising to see this have an issue so quickly. Unfortunately this item only carries a 30 day warranty so it seems I'm out of luck. It's a shame because the build quality seemed sturdy, but if it can't do it's one job of containing water until ready to drink, there's no reason to purchase from this company again.

Be careful here. The warranty/guarantee does not apply to purchases outside the US and Canada.

Water doesn't cool, only hot and room. Hot is very hot which is great. Sent it for repairs and was told it's a compressor issue which is another AED 650 all in all. Really nice water cooler, sad that it doesn't actually cool water.

J'ai acheté cette machine en août 2023. Elle fonctionnait bien, malgré que le compresseur était un peu bruyant. Deux ans plus tard, la machine est brisée. Ni l'eau chaude ni l'eau froide ne fonctionnent. La garantie? Un an seulement, donc trop tard pour pouvoir en bénéficier! Je suis même allé sur le site web comme le guide le recommande pour voir les vidéos sur les problématiques possibles et on m'affiche "404 page not Found"! N'achetez pas ce produit, vous devrez le changer au minimum tous les deux ans!

Received with wrong power supply 110V/60hz which is not suitable for Europe! Quality looks good in general and customer service team are very good.

Ho scelto questo prodotto per la buona valutazione. Il prodotto è arrivato difettoso. Il rumore è molto forte, è impossibile parlare nelle vicinanze. L'acqua fredda non entra. Inoltre alcune parti in plastica sono rotte. Ho provato a restituirlo due volte. E ogni volta bisogna pagare la spedizione negli Stati Uniti. Ma entrambe le volte la merce mi è stata restituita dalla dogana. In conclusione, merce rotta. Meno il prezzo. Meno 250€ per la spedizione. Finalmente l'ho inserito. Ha funzionato per due giorni. Ed è esploso. Fate attenzione quando acquistate questo prodotto per l'Europa. Non lo consiglio!