AGPtek® Call Center Dialpad Headset Telephone with Tone Dial Key Pad & REDIAL

Update - This morning I got a most unexpected email from Amazon customer service where they sympathized and apologized for the problems with the telephone. They even offered to "Make it right", after all this time wasn't expected at all. They offered a refund and a promise to engage the manufacture to see why my phone broke. With Customer Service like this I was compelled to update my post and change the over all rating to 5 stars, because even though it broke, Amazon has come through with flying colors and made it right. Thanks Amazon, a loyal, and unexpectedly happy, customer for life. I am a work from home supporting network computer systems. Meetings are at the heart of my work and I started running over my Cell phone minutes so I setup VoIP from my cable company and setup my telephone it worked great and was very easy to setup. I have used this telephone for only 6 weeks and today when I tried to call into a meeting I found that the telephone was dead. No power. No lights, No dial tone, nothing. I pulled out a very old phone and it worked on the same line, but this one... Dead after 6 weeks. To bad, I liked the fit and feel of the headset and the fact I could put the call on mute and the other side didn't hear or know that I muted the line while I typed.

So far this Dialpad headset works Excellent!! Comfortable, (maybe the person that left poor feedback concerning comfort didn't know how to properly adjust headset). I can hear my callers clearly, and they can hear me as well. I am VERY impressed with this. I absolutely LOVE that it has a Mute button in case I need to cough. Since I work for a call center, and have for a few years, I am very glad I made my decision to purchase the AGPtek. And the price was affordable as well. Thanks so much for a great transaction!!

I needed a dial-pad phone to replace my Plantronics dial-pad that has seen to many years. However, I have my own Plantronics wireless headset, so I just needed the dial-pad. One key feature that I wanted was Caller ID (my Plantronics dial-pad did not have that, and some times I want to dodge calls). The phone dials well and the sound quality (through my headset) is good. Those were the most important things (even got rid of a hiss I had with the Plantonics dial-pad that I did not realize I had). However, there is only one ring tone and it is probably not the one I would choose if I had any other choice (tinny, cheap electronics sound). No batteries are needed for the display (which is nice), but the date keeps getting lost and stuck in 2009. None of that is really a big deal to me, especially at the price. Why I took one star from the review is because the mute button does not work -- it looks like it is working but it does not actually mute. I have a workaround, but that is pretty key. I am not sure that I want to hassle sending it back and hope another performs better -- this works well for the most important things I need.

This is exactly what I was looking for. I've used it for a couple of weeks now about half the time on a regular cable land line, the other half with my cell phone. I (Bluetooth) pair my cell phone with a Cobra Lynx device that connects to the phone. With the Lynx, I can receive and make calls using the cell phone, wearing the headset. I'm going to start traveling and I needed hands-free so I can work on my laptop and participate in conference calls. This works perfectly. When I use it with the Lynx there is a slight delay so that takes some getting used to. It's not the AGPec's fault. The AGPtek works perfectly with the cable land line, no delay, clear voice, easy dialer. I have a slight hearing problem and tinitis but there is enough volume on "low" for me to hear everything. The only possible issue I have is that the AGPtec uses the telephone wire for its power, there is no separate power source. So if you disconnect the phone line you lose all your settings. That's a small issue for me. I like that it works with the Lynx and my cell. Now I can travel anywhere and use the headset.

This is my second time buying this product. I bought the first one four years ago and loved it. It has big number pad, a single ear headset (so you can hear what’s going on around you) and the microphone provides good voice quality to the person you are talking to. It is small and compact and doesn’t take up a lot of room on my bedside computer table. I purchased the second just last month (July) because I the headset was getting shabby and a complete set-up was only $ 9.00 more than the headset. Here’s to another four years!

I had it 3 months it worked fine at the beginning but now it is starting to short out on me and that is not okay when I need it for work. It is not out of the return window so i am out of luck, I did order the black version which seems to be a much different model even though it shows in the picture that it’s the same one. The pink/white is bigger and feels more plastic almost like a toy and the black/red one feels more solid and is a smaller unit. The issue I started to have was I was not able to pick up the phone the on button would not pick up and I could not answer calls, it did finally start working again but it would go on and off. The phone was not dropped or anything for this to have been an issue. It was kept on my desk in the same spot since I got it in September, it’s not December. If you get this phone I would recommend getting the black and red not the white and pink big big difference!

comme je m'y attendais, je suis contente de mon achat

以前は卓上電話に回線２股コンセントをつけ、それにヘッドセットを接続し使用していましたが、ヘッドセットの 調子が悪くなり、更新のため探している時に、電話機能つき本品をを見つけ、ヘッドセットとほぼ同じ値段で購入できるので購入しました。卓上電話より半分くらいの小型電話器になり、二股コンセントも不要になりすっきりしました。 設定も簡単にでき、問題なく使用できていますが、細かいところも設定しようと、購入元に問い合わ せたところ、「ご連絡ありがとうございます、nicewealth 担当者の----です。恐れ入りますがこちら の日本語不足のためお問い合わせ問題を簡単にご質問頂ければ助かります。また、こちら出品してい る商品は数多いため注文番号のご提出をお願い致します。｣と返事を頂いたのですが、使用に問題が ないのと面倒なためやめました。日本で商売するならもうすこしがんばって! 電話をしながら、情報をコンピュータに打ち込むことが多いのでとても助かります。設定も簡単、音 質問題なし、快適に使用しています。ヘッドセットの値段で電話までついてきて、コストパーフォマ ンス最高です。とてもよい買物になり満足しています。

It's nice but headphone 🎧 is not comfortable size

引っ越し後に安い電話機を探していましたが こちらの電話機を購入しました。 受話器ではなくて、ヘッドセットで通話を行うタイプで 電話がかかってくるたびに耳にセットするのは面倒ですが コールセンターの受付みたいで気に入っています。 このヘッドセットが無線だともっと良かったです。 相手の声は、わりとこもりぎみ。ヘッドセット自体を 別途ヘッドセットへ取り付け変更とかできたらさらに良かったです。 ただまぁ全体的にみても、コスパが良くて満足のいくアイテムでした。

Super satisfy by this product.very good.