Nordictrack Commercial Studio Cycle

I bought this bike right before COVID hit and started riding it. We couldn't have had a better choice right before the gyms shutdown then I got hurt working in our backyard, so I had to stay off of it for about 3 plus months. I decided to wait until I got back onto the bike to measure then and now before writing a review. Here are some things to consider: 1). It is pretty easy to assemble if you can read and have a minimal mechanical ability. 2). My wife is only 5'2" and it really sucks for her because basically you need to be about 5'5" in our opinion to get to use it. Her legs are just not long enough and regardless of how much you adjust the bike it won't work for her, so she quit using it. 3). The programing is pretty good, but the interface could be better and I hate that I have to log into it every time that I want to use it. However, the trainers are really good and the video workouts are excellent. 4). It doesn't power on and off, so I have to use my power strip to turn it off when I'm finished with it. That's a bit of a hassle and something to think about not unless you want it setting there drawing power when you are not using it. I'm no enviro wack job, but I don't like to waste electricity. 5). The seat started to sink in the back regardless of how many times I tightened the mounting system, so I had to create a wooden brace that I put between the back of the seat and the support bar. It works great, but it really shouldn't sink like that and I am not a heavy person. 6). The seat is really uncomfortable, so I just bought a replacement seat and for the price you would think these guys could put a really nice seat on it. 7). It doesn't take up a lot of room, so I love that and it's incredibly easy to move around once assembled. It's very sturdy, except for the seat attachment and I doubt that it will every wear out. 8). I like once you pay the fee and join the club so to speak that you get access to all types of workouts not just bike ones. It's a full fledge video archive of everything that you would want to workout on your body. 9). The website is very easy to use and Nordic does not SPAM you to death. Really, they leave you alone even during my recovery with none of those dumb emails saying they miss me. 10). The WIFI component is very good. 11). The bike is very good at automatically doing the tilt and resistance, so you are not messing around with knobs during your workouts unlike other bikes. 12). You can see what others are doing and compete with them if you chose to do so or do your own thing. That's the ins and out as I see them after using it for three months then getting hurt then coming back three months later. It is a better buy than its competitors. Nordic Trac also stands behind their equipment, but I doubt there is much they can do about their not so good seat design. One last thing I did buy the maintenance plan from Amazon because if that screen goes out then you will be paying as much to fix it as as the bike cost. It's worth the few bucks to protect it even though it is a bumper to bumper plan.

Overall Pros & Cons Pros - Incline/decline (+20% to -10%) feature; adjusted automatically with training videos; also manually adjustable - Resistance incrementally auto-adjusts with training videos, and manually adjustable - Both studio and road training videos; many options and levels available - Quiet and smooth ride, comfortable feel, even during intense workouts - Multi-speed fan - Large clear 22" screen, which also rotates for off-bike training - Can change sound level separately for instructor voice or music - Competitive price for the level of features (about $700 less than Peloton for first year) Cons (and overall they are minor) - Takes ~2 hr to assemble, but not bad considering - No wireless headphone option (vs Bluetooth on Peloton); requires transmitter or wired headphones, but speakers are totally fine - Speakers in rear of monitor (same as for Peloton) - Screen not as touch-sensitive as a cell phone, but still responds well - Limited live studio rides (but tons of recorded rides whenever you're ready to ride) The Comparison… I'll start with comparing the NordicTrack and Peloton bikes since, like I did, you're trying to decide between them. Peloton is a great bike, but NordicTrack wins with more features. I had previously used a Peloton several times at hotels, so I can't say that I know all the features, but from my experience here are benefits of the NordicTrack S22i vs the current Peloton model: (1) automatic incline/decline; (2) automatic resistance on handlebar and incremental changes (vs. manual knob on Peloton frame without fine control); (3) monitor swivels sideways; (4) multi-speed fan; (5) wires are integrated in frame so not loose on exterior; (6) can use sneakers on pedals, or can switch pedals out to clips (vs Delta-clips only on Peloton requiring cleats); (7) 2 x 3 lb weights included; (8) warranty 10 yr frame/2 yr parts/ 1 yr labor (vs Peloton 5 yr frame, 1 yr parts-labor); (9) ~$700 less for first year since includes 1 year of iFit, (10) slightly cheaper monthly fees after first year, (11) tons of studio training PLUS hundreds of trainer led rides all around the world. The Details… Cost: I purchased on Amazon for $1999+tax (free delivery with Prime). I also added 3 yr service contract for $249, so total of $2248 ($2436 with all taxes). NordicTrack direct typically offers in-home setup for additional fee, but home assembly was not available during pandemic anyway, so I chose the self-assembly and it was easy to assemble. For overall costs, NordicTrack also includes iFit membership free for first year, a $396 value. FYI, comparable cost for Peloton would have been $2245 for bike, plus $39/month membership, so $2713 for 1 yr (before taxes). Standard Peloton comes with 1 yr service so adding another 2 yr would be $230. Even without any additional service contract, the first year with membership for NordicTrack is $1999 vs $2713 Peloton (all before taxes), so the NordicTrack is a savings of ~$700 compared with Peloton for the first year. After the 1st year, monthly fees are $33 for iFit ($396/yr) and for Peloton $39/mo ($468/yr) or $72/year cheaper. Assembly: I ordered the bike on April 26 on Amazon and it arrived May 8. This was peak pandemic and so it was up to us to assemble. The box is large and very heavy. The next day, my daughter (25) and I (55) put the bike together, it was not difficult and only took 2 hr, from removing the many parts from the box, through full assembly, to stepping onto the bike for the first time. The main frame is heavy and requires 2 people to carry; the other parts are not an issue. The assembly instructions were reasonable to follow. We first laid out all the parts on cardboard to easily gather for each step. Some screws were very difficult to completely install, and 2 screws (on the bottom left & rear right platforms) only went about 75% into their holes, but did not affect the bike stability at all. (Service later did send me replacement bases & screws for free). The iFit membership card was in the box and we activated on a computer within minutes. The iFit membership is available for 4 family members, free for first year, then $33/month thereafter, compared with $39/month for Peloton. It's easy to switch between family members once everyone is logged in. The biggest assembly issue was that the Post Knob (part #100) used to secure the handle bar had a bent screw and could not be installed. I called NordicTrack service. Because of the pandemic and low staffing all over the planet, it took a few days to get through, but once I got a rep, she was terrific and quickly sent out the part needed, and I received it a few days later. We were able to use the bike for the week with a low handle bar but got it back to 100% quickly. My bike is on a medium pile carpet without a mat, and once all parts were in place, the bike is sturdy. It has wheels in front so not hard to move within a room if needed, but it is heavy. Some reviews have mentioned wobbly monitor and handlebars, but once that knob was tightened, there is no wobble. My bike is in the basement, so it is 2 floors from my WiFi router, but I have not had any issues with signal when riding. Workouts: Since gyms were closed for months in the late winter/early spring in NY, it was critical to get workouts in the house, and the NordicTrack was essential. There are recorded studio sessions for all fitness levels available on iFit, with dozens of different trainers. There are also live studio workouts, although I haven't tried these since scheduled at certain times, I'd rather ride when I want with the recorded videos. The on-screen stats are great, with time, distance, elevation, RPM, etc, both as numbers or as a graph. One of the best features with iFit is there are also specialized rides all over the world, with different trainers and different lengths; these are a terrific feature and mix up the variety of the studio format. On a weekend morning I can choose Anja's boot camp studio rides and sweat it out, and then during the week when I have less time I can choose an "outdoor" ride from 20 to 40 min or more, and ride in Norway, Spain, New Zealand, Japan, all over the world. With these, there are a mix of road and mountain trails and it allows you to get away from a studio setting; I usually listen to my music on the stereo box behind me, put the trainer audio just loud enough so I can hear the location info, and choose full screen to focus on the scenery rather than all the specs. I actually look forward to getting an early morning workout on this bike. There is also a feature of mapping your own ride via GoogleMaps, which is cool, but requires some time to map out and the images are static, so I haven't used this feature. Another major feature with this bike is that whether it is a studio or outside ride, there is an incline/decline motor that simulates hills, which is not available on the Peloton. Moreover, this incline/decline and the resistance level will auto-adjust during studio rides and follow the normal terrain of outdoor rides. This allows you to focus on the ride rather than adjusting when the trainer says "OK, set your resistance to X". I haven't had to manually adjust incline or resistance for any rides. Handlebar and seat have adjustable heights, and seat can be adjusted back/forth with easy to turn solid knobs. The software is intuitive, and many rides are offered on the main screen. Otherwise it's not too easy to find new rides, or to continue an existing series of workouts with the same trainer if you've started another ride in between. The search feature allows for filtering, but it would be nice to have a "next ride in workout series" option available. There is no wireless headphone or Bluetooth available, so one time I used my wired headphones but that's not convenient since some studio trainings are on then off the bike. The training music is not my style (Peloton studio music is better, but that's not why I got a bike). Like the Peloton, the NordicTrack's speakers are on the back of the monitor, so I just set up my stereo box with iPod behind me so I can play the music I want, then I turn on the trainer audio channel on the bike just enough to hear them. The fan has a few setting levels and is clutch on tough rides. Yes the incline adjustment motor is loud, as is the fan even on low setting, but riding the bike is very quiet; in my basement the sounds are not an issue. But if it's in your apartment at 5 am with someone in the next room, the incline motor might have some low noise. The 22" screen is a great large view; not as touch-sensitive as an iPhone, but it works fine. There is standard circular headphone jack on side of monitor, as well as USB-A and HDMI ports on the back if needed. There are some training sessions where you come off the bike and onto a mat, so the monitor swivels to allow you to see the screen from various angles. Some tips/observations: - The power switch is hard to find; it's on the mid-body near the floor, just above the power cord. - For my bike, the iFit membership card was in the instruction bag, and was easy to activate. Yes, you have to enter your credit card number, but first year is free so not really an issue; we bought the bike for the training membership. - Once we got the replacement knob to adjust the height, the handle bars and screen do not wobble as much as has been reported in some reviews. - NordicTrack customer service was courteous and helpful for the replacement knob. - During assembly, the wires don't easily push into the handle bar wells, so dropping string down the tube and tying to the wires and pulling up through tube can be helpful. - Based on other recommendations that the original seat may not be comfortable, we just went ahead and ordered a replacement seat. We actually didn't even try the original so I can't comment on that quality. Overall: If you're looking to make an investment in yourself, especially if the gyms are not open or you don't have time to leave the house, the NordicTrack S22i is a fun and full-featured bike with terrific studio and global trail rides.

Well, where do I start? How about with the bad news. Like others have stated, the bike is awesome. You get a great workout with the automatic incline/resistance set for you. Unfortunately, that lasted 1 day for me. Since then, I've experienced random reboots, frozen screens, and failure to load the iFit software. In the past 6 weeks, I have spoken to Nordictrack/iFit through emails and chats about 7 times. I was told that the problem might be a controller board which would be ordered for me. That was back in September. As of today (October 27th), I'm still waiting for that part. I've also been asked to factory reset the console. I've done that so many times I can reset it while wearing a blindfold. I was also emailed instructions on how to remove the iFit software and reinstall it. When I did that, the bike worked for about a week. Now, the software no longer loads. Due to this, the bike is stuck in an incline position and the resistance is also stuck on a higher level than I use. I am unable to lower the incline or resistance with the handlebar controls so at this point, the bike is pretty much useless. Each time I start a new support ticket, I receive a similar response that they are sorry that the part replacement is taking longer than expected and suggest that I reset the console again. The problem is, Nordictrack is still manufacturing these bikes so apparently they have enough parts. I should note that at the end of September, I received a call from a local repair company who is contracted to repair Nordictrack equipment The tech I spoke to didn't think that the problem was with the controller board. He also said that it is not uncommon for Nordictrack to take a long time to send out replacement parts and wished me luck in getting the part. Now, for the good news. Thank God I purchased this bike on Amazon. They stand behind the products they sell! I was able to get it returned even though the return window closed a few days ago. Now my big dilemma is whether to order another Noridctrack (thinking I received a "Lemon") or cut my ties with them altogether and go with the Peloton. The reason I didn't go with the Peloton originally was because of the auto incline/resistance during workouts and the worldwide bike rides that Nordictrack offers. If Peloton would come out with something similar, I wouldn't hesitate to go with them. Note to Nordictrack: If you respond to this review, please don't patronize me by leaving your "canned" response of thanking me for the review to help you improve the customer experience. Just sent the replacement parts (on a timely basis) when people need them so they can get back to using their $2.000 bike! Update....11/16/20.... I've had my new bike for about a week now. The difference is like night and day. Once I set up the new bike, I immediately noticed that the monitor was just a bit different. In additional to the normal stats that are on the top of the screen, there are also additional settings on either side of the screen. There are buttons on the left side of the screen that can control the incline and buttons on the right side that can control the resistance. I never had these buttons on my old monitor so I'm not sure if that was part of the problem with the old bike or it was something else. And yes, I was current on software updates for the old bike. The bike now works flawlessly and what one would expect on a high end bike. For those that are having problems with the software, keep contacting Noridctrack/IFit until your problem is resolved. I did notice that when I would respond to an email from them, they would never follow up on my email. The only way I could get them to respond was to create a new support ticket which would then prompt them to email me. Good luck and happy riding!

There are some really good reviews on here, so I will just go ahead and write a summary of my experience. I am a casual bicycle rider and have been for 40 years, always consistent but never approaching enthusiast level. The way the bike is promoted misses the best feature. To see that, skip ahead to 'The best feature they don't talk about'. Again, there are some good reviews on here that are more comprehensive than mine. Pros-Easy setup-iFit is included for the first year and reasonable after that-Great riding experience-Nicely designed and equipped-Able to be ridden without special equipment-Can ride without having to figure out how to make adjustments-Has in integrated fan-More than just bike riding content Cons-No in-home setup or fit guide-No intro ride-Less community oriented than some other systems (live classes are now available but not tested)-No freewheel takes getting used to-The website experience for iFit seems to be behind the I looked at several different bike options and decided to focus on what appears to be the three leading bike systems for home. I know there were less expensive options and there were some reservations about buying into a complete system, but in the end it was about what I needed to do to reduce the everyday friction presented by trying to fit in a workout as a busy parent. Most of the time when I was going to the gym, I was going alone anyway. The key feature of this bike system is the iFit content. The other bike systems have on-demand and live classes too, but what really appealed to me were the interactive outdoor rides. More on that later. This bike also includes pedals with toe cages so you or anyone in your home can ride without special equipment. Some bikes require special bike shoes for everyone which is unnecessarily restrictive. Delivery & setupSome bikes come with (non-pandemic) in-home setup. I did not see that offered, so mine was delivered to my (garage) door. It was very heavy, but not too difficult for a reasonably fit person to carry piece by piece down a few steps and put the bike together in its final home. It is packed extremely well (as it should be at this price) and I highly recommend two people for the initial unpacking. Assembling the bike took an hour with the included tools, and the directions were fine. The inclusion of the water bottle holder and weights are a nice feature that did not cost extra like some others. The pedals are platforms with cages, allowing everyone to ride without bike shoes. You can change them without voiding your warranty. There is also a fan which is a nice touch. There really should be a bike fit guide for the new user. I had to figure out how to setup the seat and handlebars, and I think this could have been handled in an intro video. The bike itself is high quality and feels very solid, even sitting on carpet. iFIT AppThe setup of the app was easy and the interface boots up quickly (it is Android based). The app took an update and has received several in the past 5 weeks, providing additional functionality. It is easy to navigate and I have continued to discover new features. The screen is nice and is responsive. You can also log in online and via an app. I don't do this much since the screen is great and everything I need is there. It is heart rate monitor compatible and so far has worked effortlessly with mine. iFIT ContentAll the other bikes I looked at have a manual control for the tension, which you have to adjust via mechanical knob while you are riding. I have done studio classes and have always found this to be a somewhat annoying and arbitrary function. Sure,mechanical systems are possibly more reliable in the long run but there is a good warranty, not much to fail and I don't like having to constantly make adjustments and guess the tension. You can focus on wattage of course, but I still don't like it. Instead of a knob, this bike has electronic tension that is right on your handlebar. You also get something that I have not seen on any other setup, which is elevation and declination. This adds a whole new set of options to your ride which become evident very quickly, especially when you take a non-studio ride. I have taken studio rides, and they are fine, but not my first choice now that I have an option. My preference is to ride outside, which I find to be more engaging, and appears to be unique to iFIT. The screen also moves so you can take advantage of yoga and crossfit content. There is an HDMI out too if you want to see the content on an even larger screen. The best feature they don't talk aboutThe bike's ability to change elevation and tension electronically allows you to leave the trainer in control during your ride, and it is fantastic. Not only do they have recorded studio (live classes coming out now, but I have not done one yet) -they have rides on trails, roads, and cities all over the world and even on the hardest workouts, the time flies by. They do not do a great job showing this. They show the studio content, they show people riding head to head, They show the bike a bunch (who cares) but they miss what I think is the coolest part - the interactive outdoor rides!. It is like being on your own Disneyish ride with the fan blowing (set it or have it on auto), the bike adjusting to the elevation, and the tension adjusting based on the elevation and the type of workout - automatically. You can override or return control to the trainer anytime, but it makes the experience so smooth I rarely touch it. Once I experienced this, I had no doubt that I made the best choice. I would like to provide a link to a video, but I only found one brief one on their FB page and it just is not enough. This is really their loss, so I would not deduct anything. SummaryIf you are deliberating between the higher end indoor bike options and you want more than just a studio experience, I don't think there is anything else like this out there. This is not an inexpensive toy, but there appears to be a lot of value in the bike combined with the iFit app. There should be introduction and setup rides, but there are not. That is a quarter star. It is still very easy to get the hang of the equipment and to start riding, The bike has enough options and adjustments to make it comfortable, the app is easy to navigate, the experience is fairly immersive and it is a great alternative when the outdoors are not accessible.

The bike arrived--I paid the extra $20 to have it delivered to the room of my choice, and I'm glad I did. The bike is a beast and very difficult to move until assembled. I also had the delivery company take it off the pallet it was on and take the pallet away so I wouldn't have to worry about disposing of it later. The bike was reasonably easy to assemble with one exception--Two of the holes in the handlebar assembly were not bored out correctly. One hole had a metal burr inside that prevented the bolt from going in correctly. No amount of filing, forcing, etc. could make it work. One other hole was cross-threaded, preventing the bolt from screwing in more than 1/4 of the way. I had to call customer service, which wasn't open the first time I called, and when I called as it opened the next day, I still had a one hour wait on hold. After about 45 minutes of working with the advisor, I finally was able to get a replacement part shipped to me--which took about a week to arrive. After that, assembly was pretty easy. Lots of cardboard and styrofoam to dispose of, but I suppose that's to be expected. In order to really use the bike, you need an IFIT membership. The bike came with a one year family membership, but no way to activate it. I called Nordictrack and they referred me to IFIT.com, where they said I could activate the membership--except that I didn't have an activation code. Hours of time on hold, multiple emails and responses from Zendesk later, I still didn't have a code. All I had was more circular instructions on how to log into IFIT.com/activate where it told me to enter my non-existent activation code. Calls to Amazon produced similar results--I was referred to the manufacturer's website, where I had started out anyway. Bottom line here--don't waste your time calling Amazon's customer service because they won't be able to help you. Don't call Nordictrack either, unless you have multiple hours to wait on hold and get disconnected while you're waiting to talk to a human being. Finally, I went to the IFIT website again and found a chat box. I thought I'd give it the old college try one more time. I initiated the chat and was told I could talk to someone in about 30 minutes, which eventually came true. Miracle of miracles, the chat person was able to get my activation code to me in about five minutes. My recommendation is to start with chat--it worked for me and waiting to talk with a human was like volunteering to get your finger slammed in a car door. I did do a free sample ride, and was not impressed with the graphics. Instead of being video-like, it was a series of photographs that updated every two seconds or so--it was kind of like watching a bad movie. I haven't done any of the interactive workouts yet, but will update when I do. The bike seems sturdy enough and I might want to get my own seat (the one that's on it hurts my rear end, but I'm not a regular cyclist, so maybe I'll get used to it). I still think it's a better value than the Peloton. Update: After activating the IFIT membership, I've increased my rating to four stars. If customer service was better, I would give five. The free sample video wasn't very good, but the real ones on iFIT are excellent. The guided trail rides are visually excellent and the commentary is educational--the workouts are as hard as you want them to be. I've done a number of classes and so far, I've been impressed. I like that the instructor controls the resistance and incline for you--on Peloton, you have to change the resistance yourself and there is no incline/decline to increase the realism of the ride. The 15" screen is fine, not as immersive as the big one, but a much better value for your money. I really like the bike--my wife is even using it and she is not a bike person. I recommend the product. Quick Update: I really like this bike. It's fun to ride, the IFIT videos are great, and you can work as hard as you want to. Some of these rides kill me and leave my quads aching, which is just what I've been looking for, as a cross-training variation from ellipticals and treadmills. My wife and son also ride it and enjoy it, so I'm getting great bang for the buck. I even recently extended my IFIT membership for another year because they had a killer promotion that saved about 35%. I've ridden both Peloton and NordicTrack and I like the NordicTrack a lot better--It's a better value and with instructor-adjusted resistance and incline/decline, a more realistic workout experience.

I did a lot of research and chose the Nordic Trac as I wanted the realistic experience of doing a road bike ride. I decided to order thru Amazon given the friendly return policy (vs. directly from Nordic Trac where you have to pay $$). I opted for the $20 delivery indoors to the room, which was worth it as its quite heavy/bulky. The setup is straight forward- there is a video on the NT website to follow. All of the screw holes line up, but I did have a problem getting 1 screw to seat correctly to screw in- took me about an hour to resolve this. But other than that assembly was pretty straightforward. The bike is as advertised. Takes a little bit to find the right seat/handlebar adjustments but once you do its great. I opted for the 15 inch screen which is plenty large for my needs. The automatic resistance/incline changes has worked great. The fan is also quite useful- I have the bike in my basement right next to a window I can open, however once I get going I turn the fan on low and it helps. The bike does not have a power switch, so I ordered a surge protector outlet where I can just press a button to turn the machine on. My only complaint - on the roads when you are going downhill you coast to catch your breath - on this bike you have to keep pedaling albeit its much easier when going downhill. As for iFIT, its pretty good. I do a combination of instructor led road bike rides, along with google map rides that either they have created or I create myself. The instructor rides are true videos with narration, where they will tell you the target cadence you should be shooting for. This is quite helpful when they are doing intervals in the workout. I like the length of the workouts also - most are around 30-40 minutes, with some being longer. If I have an hour planned i'll do 1 instructor ride followed by 1 google maps ride. The google maps rides adjust incline according to the terrain, however its not always lined up perfectly with the image. Every 3 seconds or so you get a new image- a lot of them were taken pointing backwards from a car which is a little annoying as you are on the other side of the road. In addition occasionally you will get a random picture of something crazy inserted in for 1 of the shots. They do have interesting rides- i'm just finishing a 10 ride set of colleges in the US which is interesting. They also have mountain bike instructor rides (which I've done and like for variety), and separately have spin classes which I have not tried yet. Overall though I give iFIT a thumbs up. You can map out your schedule ahead of time on the computer (choosing the rides you want to do), and once you finish the ride it moves it into the 'complete' zone and records your stats. Overall i'm quite pleased with this purchase - its not cheap but I've used it more than I expected in my first month. Note I did also purchase the Amazon warranty for 3 years - I figure that for something with so many moving parts/electronics it would be worth doing this. This also comes with annual maintenance. The way I look at it i'm not going to the gym anymore as i'll just do this, so after 2 years it will pay for itself. The only thing I dread is one day moving this thing out of the house- it is quite heavy! But overall I highly recommend this!

We've had the bike for more than three months now and are still happy with our purchase. The bike arrived on the date promised, about two weeks after we placed the order. The delivery time was a bit oddly stated for a 12-hour range which changed to a different 12-hour range on the day before the estimated delivery date, but we planned to be home. They called with a 3-hour delivery window and delivered it at the earliest time in that window. I mention all of this because several people in the Facebook group have complained about delivery and I want to note that our delivery worked out fine. The bike is great. We assembled it in a couple of hours, and afterward only had a few minimal adjustments to make. The seat tilted and needed readjustment and tightening, and we wanted clipless pedals, which we purchased separately and installed a couple of weeks later. We placed the bike in a room on the second floor and unpacking the bike in our garage and carrying up the parts was much more manageable than trying to take the intact box up a staircase with a 90-degree turn midway! You'll see other reviewers talk about how hard the seat is. I was prepared for this and started with the short rides almost every day for a couple of weeks. After that adjustment period, I never thought about replacing the seat with a more cushioned option. With two of us riding, I wanted minimal changes between riders, and my husband didn't expect to need a different seat. I do lower the seat and move it a bit forward from his settings, but it's a quick change. The markings on the bike allow for accurate seat height and depth adjustments between riders. I agree with other reviewers that it's odd to need to turn the switch off AND unplug after each ride, but it's a habit now. In about the time it takes me to change my shoes, iFit is booted up and ready to go. I think the automatic incline and resistance adjustments are excellent features. The instructors changing the settings during rides and studio sessions adds a lot of variety and challenges, and the incline adds a much more realistic “hill” than simply increasing resistance. When I’ve chosen a ride that's above my abilities, I can easily decrease the settings and stay in the session. I thought I'd want to do more studio and live sessions, but I've tried one of each and returned to road training. I like seeing different environments and find they distract me from watching the clock. My husband has been doing mostly studio sessions and has really enjoyed the variety even within a 4-week program by the same instructor. Setting up iFit for two users was easy, but I was disappointed that iFit doesn't provide a video tour of features. I spent a lot of time trying to find rides and understand the features. It's easy to use now that I understand the layout, but this could be more user friendly. My favorite discovery is the search function in iFit, from the browse screen. I can filter to a narrow list so that I don't spend so much time scanning through the many rides. I also mapped a ride on Google maps for the neighborhood where I grew up, which was fun. I've done a few non-bike classes using the bike monitor rotated to the side. It's easy to move to a good position, and there is a great variety of classes available. In summary, we really are enjoying our NordicTrack Studio s22i bike, and it has been wonderful having this at home during the pandemic when our gym was closed!

After nearly two months of almost daily use, and multiple calls to the NordicTrack help desk, my brand new NordicTrack s22i has SIGNIFICANT mechanical issues. First, the handlebars won't stay up no matter how hard I tighten the adjustment mechanism. I'm 6'2" and lift weights daily in addition to riding my stationary bike and I can't get the handlebars to stay in place no matter what I try. After calling NordicTrack customer service, they sent me a replacement knob for the handlebars, but didn't work. I'm still waiting on a new pole, but I've yet to receive it and it's been ~8 weeks. I finally applied some skid-tape to the pole and that worked... but why am I having to fix a product that costs $2k? Second, the pedals squeak LOUD. I've doused both pedals with a significant amount of WD40 and still can't get the squeaking to stop. After calling the NordicTrack customer service, they just told me to buy another pair of pedals. Really? Third, and most frustrating, is the skip in the pedal stroke when I ride. The circular motion of the pedals is NOT fluid and skips during each rotation, which is unbelievably annoying when your trying to focus on exercising. After calling NordicTrack customer service, they decided to send me a new right crank... although it was useless because getting the old crank off is very, very hard as the original screws were tightened too tight and are now seemingly unmovable. In addition to these issues, I've also called NordicTrack about the music that keeps going out during a ride; the NT customer service team sent me to the iFit customer service, who did nothing but tell me to restart my machine. I've had this happen at least a dozen times. Problem is that I really like this product. I like the incline/decline feature, I like the built-in fan, I particularly like the trail rides in the iFit app that take you to amazing places around the world. The Peleton doesn't have these three features, which is why I went with NordicTrack to begin with. Unfortunately, the simple mechanical issues prevent this machine from being with the money or time to maintain, especially for a $2,000 bike. FYI, I know many reviews mentioned 2-6 hours waits to reach the NordicTrack customer service desk. The most I waited during my ~6 calls was 30-40 minutes. While still too long, they seem to be improving. I just wish NordicTrack could actually make a bike that works mechanically. UPDATE: Given the above I returned my first bike to Amazon and DID buy a second, hoping that I just got a lemon. Here's the review of bike #2: First, the handlebars and seat both kept sliding no matter how hard I tighten the knob.... AGAIN I finally applied skid tape to both and it seems to be working. But again, why can't NT make a product that works? Second, the skip in the pedal stroke is on the second bike as well, but only during high inclines and high resistance. Works fine if you're just cruising, but when I exercise, I like to push it. Third, the sound on the console has gone out 4 times since I've had the new bike (about a week now). Think I've decided to keep the second bike for the three reasons I outline above (fan, incline/decline, trail rides), but am absolutely astounded that NordicTrack sells such a poor product. Also going to buy the extended warranty as I fully expect this product to be broken in less than a year. Thank goodness for Amazon being willing to honor the return of a product that DOES NOT DO WHAT IT SAYS IT DOES.